2025 HONDA PROLOGUE Complaints

Front axels are noisy and produce a clicking sound at 1/4 steering wheel articulation

Took car to Ed Voyles Honda to get several issues addressed, one of which was this recall. Other issues were fixed but for this recall I was told that they don't actually replace the camera until there is an issue. Recall issue was not addressed.

At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.

forward and rear collision avoidance system (AEB) activating without a hazard, causing sudden stops in the middle of traffic

The rearview camera on my 2025 Honda Prologue Elite is absolutely unusable at night. The display is so dark that I can barely see anything behind the vehicle in dark conditions, even with the driveway/garage lights on. This creates a significant safety hazard when backing up, parking, or checking surroundings at night. Safety Concern: Rearview cameras are essential for visibility and preventing collisions, especially in low-light situations. Since the camera does not provide adequate visibility at night, it fails to meet its intended safety function and puts pedestrians, other vehicles, and property at risk. When It Occurs: The issue occurs consistently at night in low-light environments. During the day or well-lit areas the camera functions normally. Request: Please investigate this issue, as the poor visibility of the rearview camera at night appears to be a design or equipment defect that affects all vehicles of this model based on complaints from various owners in various forums/reddit etc

Audible clicking/knocking sound when turning left or right sharply at low speeds.

I have reported car jerks while driving as though pushing to go. Car service said never heard of something with Prologues and brushed it off. I want it documented. The safety features such as listed above do not always effectively work either.

Backup camera image was too dark to see a tree behind the car. Driver backed into the tree. Dealer refuses to address faulty backup camera or backup lighting; claims this VIN is not subject to recall, so not their problem. Driver cannot drive this vehicle at night without functional backup camera visibility.

- Component: Undercarriage splash shield - Risk: One of the two sliding panels slid off under normal driving conditions. Vehicle has only 6,000 miles on it. The panel then drags on the ground and has risk of breaking off and flying off behind the vehicle. In our case, it just dropped when my daughter drove vehicle into the driveway, but if this happened at highway speeds it could be very bad. - Confirmation: Discussed it with Honda service technician. Their only response was that they cannot re-engineer the vehicle, they can only slide panel back in place as use existing clips. - Inspected: By Honda dealer/service tech. - There were no warnings or indications of the problem, only the noise of the panel dragging on the ground. Other owners have indicated same problem on Facebook and on Reddit. See the following links: Facebook: [XXX] Reddit: [XXX] The ridiculous recommendation is to just slide it back in place. But there is no guarantee that it will not just slide out again every few months or weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There’s a loud clicking noise that I was told had something to do with the axle. Honda said they can’t do anything because it doesn’t affect the car driving. They’ve noticed the sound before too when I dropped it off for service. This can be a safety hazard especially after time if not replaced. Especially since I’ve only had my car for 1 year.