2018 HONDA RIDGELINE Complaints

The backup camera doesn't always work correctly. Looks like it's due to an issue in the wiring. The wiring harness that runs near the tail gate left hinge is damaged and bare wire is showing.

Several times now, the alarm of the vehicle has gone off in the middle of the night for no reason. The key access remotes does not respond to the commands properly after replacing them with new batteries. After several different combinations to set the alarm off, the vehicle is continuing to make electrical circuit noises, flashing the dashboard with potential risk of fire and damages to computer, plus creating the possibility of a heart attack to those nearby. The only solution to keep the alarm of is leaving one door unlocked. The vehicle reflected the Keyless start system problem light for many hours. However, the dealership "couldnt" replicate the issue and gave back the vehicle. The vehicle continues to malfunction & could cause an accident, fire while driving or theft, given known issues that Honda Corp doesn't want to recognize as manufactures' issues. There is a Technical Bulletin addressing 2016 & 2017 Honda Ridgelines (Service Bulletin 20-117), noting an extended warranty coverage & the requirement to replace different aspects. However, for 2018 to 2019 Honda Ridgelines, despite reporting the same issues as the 2016-2017 Ridegelines, the Technical Bulletin notes to check the alarm registry & complete replacement at the customer expense (Service Bulletin 21-055);no recalls or extended warraty. An investigation should be completed to ensure customers' safety

My 2018 Honda Ridgeline began to make a loud knocking noise from the lower motor. I bought this vehicle last June with 47k miles on it. The vehicle has prompted me twice to change the oil. Both times I changes the oil myself within two days of the car warning stating I had 15% life of the oil. At the same time as the indicator light lit I began to notice the knocking sound. I change the oil the very next morning only to find the noise getting louder. The car is at the dealer now and the dealer is fighting me tooth and nail not to cover the work. They made me financially responsible to tare down the motor and find the root cause of the engine failure. Im literally paying them to find whatever excuse they can to not cover the repairs. They are sending out an adjustor to assess the engine parts and take oil samples. At that point a report will be sent to Honda stating the findings. They are asking for my oil change receipts that I unfortunately do not have. I have used OEM filters and reset the on-board computer with each oil change. OfCourse Honda claims they cannot retrieve this information from the on-board computers that I find hard to believe. The vehicle has approximately 64k miles on it and has had a recall completed for a malfunctioning fuel pump that leaks fuel into the oil. Did the repair get done in time to prevent this issue? The issue ever truly get resolved. The warrantee is a Honda Certified warrantee that covers the vehicle for 100k or 7 years. Furthermore, Honda has extended the warrantee on the fuel system to 150k acknowledging there are fuel issues with the vehicle. I even found a you tube video stating the exact problem. The video goes on to say that the oil should be changed more often to prevent viscosity breakdown. If that's the case, why wouldn't they just do an upgrade to the onboard systems to prompt you to change the oil more frequently? This whole time I am left without a vehicle. What if the engine locked up causing an accident

Failure of backup camera wire harness at tail gate hinge area. 2018 Ridgeline at approx 26,000 miles, light duty use. Backup camera became intermittent, then failed. Dealership service said harness has failed, no kidding. Wire harness has sheared in area due to opening tailgate…….this is a two direction tailgate, drop down and swing out. Wire harness wires been sheared, cable protective jacket has been cut due to normal opening operation. As a engineer with many years of experience in medical device manufacturing; this is clearly a defect related to weak construction, poor harness routing and mis-assembly. Overall, a extremely poor design…….leading to premature failure…this should have not been allowed…..…this is a SAFETY ISSUE due to lack of backup camera……there is already a class action law suit in process in the state of California for this very issue. It needs to be fixed by the manufacturer………and all Ridgeline owners made whole, accordingly………

2018 Honda Ridgeline rear back up camera has stopped working 04/02/22. Seems to be a common issue. Clearly can see damage to wires from the tail gate.

Screen for backup camera goes black when vehicle is in reverse. I can see that wire loom going from rear bumper to tailgate where camera is mounted is broken and wires within the loom are fractured.

My backup camera has stopped working only a month after buying the vehicle. The issue is consistent with others filed against Honda for this model, with the wires clearly severed due to how it was manufactured in the tailgate door. Honda refuses to cover the repair despite this being a known complaint

Back-Up camera malfunction. Displays black screen in reverse. Appears to be related to a wire ingenuity in the left side of tailgate hinge. First noted 3-12-2022. Web search depicts back up camera failure on many 2017-2019 Honda Ridgeline trucks.

Currently my 2018 Honda Ridgeline RTL-E is having issues with the backup camera. The screen is completely blacked out, and the wire harness broke off. I believe it's the car design that is rubbing the wires that's causing the issue.

The wire harness connecting the backup camera wears upon repeated use of the tailgate and breaks the wires inside the harness. This renders the camera inoperative and creates a hazard to surrounding people because they are not visible if behind the vehicle when the vehicle is in the process of backing.