2018 HONDA RIDGELINE Complaints

SEVERAL OF THESE MODELS ARE HAVING ISSUES WITH THE ROUTINE AND DESIGN OF THE POWER SUPPLY AND SIGNAL FROM THE BACKUP CAMERA DUE TO BREAKING OF THE WIRING HARNESS. MY CAMERA STOPPED WORKING AFTER OPENING THE TAILGATE IN BELOW FREEZING WEATHER. I NOTICED A BROKEN WIRE IN THE HARNESS. I CHECKED THE HONDA RIDGELINE FORUM AND MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM. I ORDERED THE OEM REPLACEMENT PART AND IT NOW IS WORKING. I TRYING TO GET HONDA TO REFUND MY PARTS COST OF $68.25. NOT INCLUDING LABOR OF TAILGATE PANEL REMOVAL ALONG WITH REAR BUMPER COVER. MY HONDA CASE NUMBERS ARE 11916318 AND 11967005,

THE VEHICLE ALARM WENT OFF FOR NO REASON THE KEYLESS REMOTES STOPPED WORKING LOCKED OUT OF VEHICLE BACKUP MANUAL KEY WOULD NOT WORK RESEARCHED ISSUE ON THE INTERNET MANY SAME VEHICLE OWNERS HAD SAME PROBLEM

THE TAILGATE WIRING HARNESS IS DAMAGED BY ROUTINE OPENING OF THE TAILGATE. THIS CAUSES THE WIRES TO BE SEVERED, CAUSING FAILURE OF THE BACKUP CAMERA AND OTHER ELECTRICAL SYSTEMS IN THE TAILGATE. THE WIRING HARNESS BY DESIGN IS NOT STRONG ENOUGH TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE. THIS IS AN ISSUE MANY OWNERS ARE EXPERIENCING HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-10

BACKUP CAMERA QUIT WORKING. INSPECTION OF WIRING HARNESS GOING TO TAILGATE SHOWS WIRE LOOM DISINTEGRATED, WIRES BROKEN. CONSULTED HONDA RIDGELINE FORUM, FOUND THIS THREAD WITH 10 PAGES, 192 POSTS FROM 71 PARTICIPANTS: HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/ TRUCK HAS ONLY 50,000 MILES ON IT. PHOTO ATTACHED IS LEFT SIDE OF TAILGATE HINGE WHERE WIRE LOOM ENTERS TAILGATE.

BACK UP CAMERA WIRING HARNESS PLACED IN SPOT THAT INEVITABLE DAMAGE WILL OCCUR THAT BREAKS WIRING FOR BACK CAMERA TO BE VISIBLE. TAILGATE OPENING TWO DIFFERENT WAYS, PLACES THE WIRING AGAINST A METAL BORDER, DAMAGING PLASTIC HARNESS. CAMERA GOES COMPLETELY BLACK, THEN STOPS WORKING. HONDA DENIES ANY RECALLS EVEN WITH MULTIPLE COMPLAINTS OF OWNERS FROM 2017 MODELS TO 2020. WHEN VEHICLE IS PLACED IN REVERSE THERE IS NO VISIBLE CAMERA TO BE SEEN.

WIRING HARNESS TO BACKUP CAMERA SEVERED DO TO TAIL GATE PINCHING WHEN IT IS OPENED OPENED AND CLOSED ELIMINATING CAMERA FUNCTION. THIS HAPPENED AFTER 33 MONTHS OF OWNERSHIP AT 33K MILES. DEALER HAS AGREED TO REPAIR UNDER WARRANTY BUT IS NOT PREPARED TO DO SO EXPEDITIOUSLY.

IN FREEZING WEATHER I AM UNABLE TO REFUEL MY 2018 RIDGELINE BECAUSE THE FUEL NOZZLE WILL NOT INSERT INTO THE FILLER NECK DUE TO ICE BUILD UP IN THE CAP-LESS FUEL SHUTTER IN THE FILLER NECK. I HAVE CONTACTED AMERICAN HONDA AND MY LOCAL AUTHORIZED DEALERSHIP FOR REPAIRS. HONDA HAS REFUSED TO MAKE REPAIRS ON THIS VEHICLE. THIS OCCURS ANYTIME THERE IS MOISTURE IN THE CAP-LESS FUEL FILLER APPARENTLY BECAUSE THE FUEL DOOR DOES NOT KEEP MOISTURE AND WATER OUT. THERE IS NO WAY OF KNOWING WHEN MOISTURE OR WATER IS PRESENT UNTIL IT IS TIME TO REFUEL AND THE CAP-LESS FUEL CAP IS FROZEN SHUT. EVEN WITH A T.S.B. WRITTEN BY AMERICAN HONDA AND RECOGNIZED BY THE N.H.T.S.A. HONDA HAS REFUSED REPAIR AND DEALERSHIP HAS REFUSED TO PROVIDE PRINTED DOCUMENTATION OF THIS PROBLEM. WITHOUT INDOOR (GARAGE) STORAGE HOW ARE WE SUPPOSED TO MELT ICE BUILD-UP IN THE FUEL FILLER NECK? HONDA RIDGELINE OWNERS NEED RELIEF FROM AMERICAN HONDA.

THE VEHICLE EXHIBITS AN UNEXPECTED DELAY IN ACCELERATION FROM A STOP. THIS DELAY SEEMS TO BE UNPREDICTABLE AND NOT DUE TO ANY PARTICULAR PEDAL MOVEMENT. AT TIMES, WHEN MOVING FROM A STOP AT AN INTERSECTION, AFTER MOVING INTO A LANE OF TRAFFIC, THE DELAY CAN SUDDENLY HAPPEN, AND CAN BE AS MUCH AS 3 TO 4 SECONDS. AT THIS POINT, THE VEHICLE IS "DEAD IN THE WATER" SO TO SPEAK. THE ENGINE IS AT IDLE AND WILL NOT ACCELERATE, AND THE VEHICLE WILL NOT MOVE. HENCE, THE VEHICLE CANNOT BE MOVED OUT OF THE WAY OF ONCOMING TRAFFIC UNTIL THE DELAY PERIOD IS OVER. PRESSING THE ACCELERATOR DOES NO GOOD IN THIS PERIOD OF TIME, AND, IF HOLDING THE ACCELERATOR PARTIALLY PRESSED WHEN THE DELAY PERIOD IS OVER, THE VEHICLE SUDDENLY LURCHES FORWARD MORE QUICKLY THAN THE DRIVER WOULD NORMALLY WISH. I AM CONCERNED THAT THIS DELAY AND THE ENSUING "DEAD IN THE WATER" SITUATION WILL EVENTUALLY CAUSE AN ACCIDENT. I HAVE TALKED WITH A DEALER SERVICE MANAGER, AND HIS ANSWER WAS THAT IT WAS DUE TO THE "DRIVE BY WIRE" SYSTEM THAT CONTROLS THE THROTTLE, AND THERE IS NOTHING THEY CAN DO. THIS INCIDENT FORM REQUIRES A DATE FOR WHEN THIS HAPPENED. IT HAPPENS FREQUENTLY. I BOUGHT THE TRUCK IN JANUARY 2020, AND IT HAS HAPPENED EVERY TIME I DRIVE IT. I'LL GIVE A DATE FOR THE RECORD, BUT IT IS ONLY ONE OF MANY.

BACK UP CAMERA INOPERABLE RELATED TO FAILURE OF WIRING HARNESS TO TAILGATE. STRESS POINT IN HARNESS SEVERS ELECTRICAL CONNECTION LEADING TO NO IMAGE FROM CAMERA. THIS INITIALLY OCCURRED WHILE BACKING BOAT TRAILER DOWN ACCESS RAMP AT NOBLEBORO, MAINE PUBLIC BOAT LAUNCH. HEAVILY TINTED REAR WINDOW IN THIS VEHICLE INCREASES DRIVER DEPENDENCE ON BACK UP CAMERA FOR AVOIDING ACCIDENTS. BOUGHT VEHICLE NEW FOR $42,000.00. CAMERA FAIL AT 43,000 MILES OF LIGHT USE. THIS RECURRENT SAFETY ISSUE IS WELL DOCUMENTED ON THE INTERNET AT HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-9

REVERSE CAMERA FAILURE CAUSED BY BROKEN WIRE IN A FAULTY DESIGNED TAILGATE HARNESS. 40.5K MILES.