2018 HONDA RIDGELINE Complaints

FUEL FILLER NECK FREEZES IN COLD WEATHER. HONDA REPLACED THE ENTIRE PART ONCE BUT IT DID NOT FIX THE PROBLEM. I CANNOT FILL UP IN COLD WEATHER BECAUSE OF THE FREEZING.

TL* THE CONTACT OWNS A 2018 HONDA RIDGELINE. THE CONTACT STATED THAT THE SAFETY SYSTEM FEATURE THAT DETECTS SURROUNDING VEHICLES DID NOT FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE BRAKES DID NOT ACTIVATE IN ORDER TO AVOID A CRASH WHEN THE VEHICLE WAS TOO CLOSE TO THE VEHICLE IN FRONT. THE CONTACT ALSO STATED THAT WHEN VEERING OFF THE LANE, THE SYSTEM DID NOT ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO OCEAN HONDA DEALER (8442 US-19, PORT RICHEY, FL 34668, (727) 312-0759) AND THE COURTESY PALM HARBOR HONDA (31200 US HWY 19 N, PALM HARBOR, FL 34684) WHERE IT WAS DIAGNOSED THAT THE RADAR SUB-ASSEMBLY (PART NUMBER: 36802T6ZA01) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS FOR THE REPAIR WERE ON BACKORDER. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 06603727 FROM THE MANUFACTURER HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,700.

CAPLESS FUEL FILLER DEFECT. WATER GETS IN CHAMBER AND IN FREEZING TEMPERATURES, DRAINAGE HOLES GET PLUGGED WITH ICE AND SUBSEQUENT WATER ENTERS, BUILDS UP, CREATES BLOCKAGE AND PREVENTS FLAP FROM OPENING AND VEHICLE CANNOT BE GASSED UP. NOT BEING ABLE TO PUT GAS IN VEHICLE AND BEING STRANDED IN SUB-FREEZING TEMPS IS DANGEROUS TO SAY THE LEAST. READ MORE DESCRIPTION OF THE PROBLEM AT RIDGELINE OWNER'S GROUP FORUM: HTTP://WWW.RIDGELINEOWNERSCLUB.COM/FORUMS/185-2G-PROBLEMS-FIXES-TSB-S/157474-GAS-FILLER-NECK-LOCKED-FROZEN-WATER-INSIDE-23.HTML

WATER GETS IN FUEL FILLER CAP (OUTER HINGE) AND FREEZES. ICE DAM IN THE FUEL FILLER AREA PREVENTS FUEL HINGE FROM BEING OPENED, WHICH PREVENTS VEHICLE FROM BEING FUELED. VEHICLE WAS STATIONARY WHEN I DISCOVERED THE PROBLEM (PARKED NEXT TO THE FUEL PUMPS). HAS HAPPENED ON TWO SEPARATE OCCASIONS.

WATER COLLECTS BEHIND CAPLESS FUEL FILLER FLAPPER AND IN COLD TEMPERATURES, AN ICE PLUG FORMS BEHIND FLAPPER. ICE PLUG PREVENTS OPENING FLAPPER TO INSERT GAS NOZZLE AND AND INABILITY TO REFUEL VEHICLE.