2017 HONDA RIDGELINE Complaints

The back up camera stopped working. Can't detect any movement when backing up, ie, children, adults, pets etc. I have small grandchildren and this is a very big concern. Service scheduled for July 6, 2021. Work order stated broken wires due to corrosion, camera and wiring harness needed to be replaced. Manufacturer has been contacted.*JB No warning or message to alert us. It stopped working June24, 2021 From research on line, this is an issue on the 2017 Ridgeline. Wiring harness on tailgate wires are being broken due to location in the tailgate.

I own a 2017 Honda Ridgeline and am original owner. Couple of months ago my backup camera went black with only the yellow space image showing on the screen. Went to dealer and they said it was the camera. Made appointment for this repair for $391. After 2 hours they said it wasn't the camera and that the wiring harness in the tailgate was severed and to replace it was $1,641. I said no thanks. In researching online I guess it is a very common problem. You tend to rely on it. There was no warning that it was going to happen. I backed into another vehicle recently that I am sure I would not have had the camera worked. This is not a work truck. It is my daily driver. I currently have almost 38,000 miles on it and have owned it just over 4 years so it is beyond the warranty coverage. In my opinion there should be a recall by Honda Motor Corporation for this serious problem.

The back-up camera harness runs through the tailgate. Through repeated, normal wear and tear, this wires within the camera harness crack / split, requiring a repair of this harness.

WIRING FOR THE BACKUP CAMERA HAS BEEN PINCHED BY THE TAILGATE OPENING TO THE POINT OF BREAKING THE WIRES AND THE PROTECTIVE LOOM. BACKUP CAMERA NO LONGER WORKS.

THE BACK UP CAMERA HAS CEASED WORKING DUE TO THE WIRING HARNESS BEING CUT AND CRIMPED IN THE TAILGATE ASSEMBLY. IT APPEARS TO BE A EXAMPLE OF A POOR DESIGN THAT COULD BE A SAFETY ISSUE. THE CONSTANT OPENING AND CLOSING OF THE GATE AND THE CHOICE OF POOR MATERIALS DOES NOT PROTECT THE WIRING. I NOTICED IT WHEN ATTEMPTING TO LEAVE A PARKING LOT. THROUGH MY RESEARCH IT IS A COMMON OCCURRENCE ON THESE MODELS.

THE REAR BACKUP CAMERA THAT IS USED EVERY SINGLE DAY HAS GONE COMPLETELY BLACK. THE WIRE HARNESS THAT RUNS FROM THE TRUCK TO THE TAILGATE HAVE SPLIT DUE TO OPENING AND CLOSING. THIS IS A VERY COMMON PROBLEM THAT IS NOT THE EASIEST TO FIX WHICH COSTS THE OWNERS. THIS WILL HAPPEN TO EVERY SINGLE 2017-2019 RIDGELINE. IT IS SIMPLY CAUSED BY OPENING AND CLOSING TAILGATE IN THE PARKED POSITION.

VEHICLE BEGAN TO DISPLAY WARNING LIGHTS: VEHICLE STABILITY ASSIST (VSA) PROBLEM, EMISSIONS SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, POWER STEERING SYSTEM PROBLEM, HILL START ASSIST PROBLEM AND TRAILER STABILITY ASSIST PROBLEM (TSA.) CHECK ENGINE LIGHT ON.

TL* THE CONTACT OWNS A 2017 HONDA RIDGELINE. THE CONTACT STATED THAT THE TAILGATE WIRING HARNESS FAILED AND CAUSED THE REVERSE CAMERA TO BECOME INOPERABLE. THE REVERSE CAMERA SHOWED A BLACK SCREEN. THE CONTACT ALSO STATED THAT WHEN THE TAILGATE WAS OPENED, THE WIRES WERE EXPOSED. THE FAILURE WAS INTERMITTENT. THE CONTACT PLACED THE WIRES BACK IN PLACE AND THE REVERSE CAMERA OPERATED AS DESIGNED. THE CONTACT RECENTLY BECAME AWARE THAT THE TAILGATE WIRES WERE CUT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.*DT

THE REAR BACKUP CAMERA STOPPED WORKING. IT LOOKS LIKE THE WIRE HARNESS HAS BROKEN BECAUSE IT IS NOT ABLE TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE OVER TIME.

VEHICLE BEGAN TO DISPLAY WARNING LIGHTS: VEHICLE STABILITY ASSIST (VSA) PROBLEM, EMISSIONS SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, POWER STEERING SYSTEM PROBLEM, HILL START ASSIST PROBLEM AND TRAILER STABILITY ASSIST PROBLEM (TSA.) ONCE LIGHTS APPEAR, THE TRUCK GOES INTO "LIMP" MODE RESTRICTING ACCELERATION TO 2,000 RPMS MAKING IT DIFFICULT TO ACCELERATE (DANGEROUS IF PULLING ONTO A BUSY ROAD) OR IF LIGHTS COME ON WHILE DRIVING AND RPMS OVER 2,000 THE VEHICLE VIOLENTLY DOWN SHIFTS MAKING A DANGEROUS DECELERATION (ESPECIALLY ON THE HIGHWAY.) HONDA DEALERSHIP DIAGNOSED THE PROBLEM AS A BAD CAMSHAFT, CAMSHAFT THRUST COVER AND CMP SENSOR (AS NOTED IN HONDA SERVICE NEWS ARTICLE FROM JANUARY 2018 A18010I VERSION 1.) AFTER RESEARCHING THE PROBLEM I HAVE DISCOVERED THAT THIS NOT UNCOMMON FOR THIS MODEL AND YEAR, IT'S A KNOWN PROBLEM BY HONDA RESULTING FROM A DEFECTIVE CAM SHAFT. HOWEVER, HONDA REFUSED TO STAND BY THEIR PRODUCT. IT'S A $2,300 REPAIR FOR A VEHICLE THAT IS ONLY 4 YEARS OLD AND 69,000 MILES. I'VE MADE A COMPLAINT WITH HONDA CORP, MY LOCAL HONDA DEALERSHIP AND NOW NHTSA.