2014 HONDA RIDGELINE Complaints

TAKATA RECALL -MY VEHICLE WAS RECALLED ON 31 MARCH 2015 AND SINCE THAT TIME I HAVE NOT BEEN ABLE TO USE MY VEHICLE IN ANY MANNER AND I HAVE RECIEIVED NO CORRESPONDENCE FROM THE MANUFACTORER. I STRONGGLY FEEL THAT HONDA SHOULD BE MADE TO FIX THE PROBLEM OR BUY BACK THE THE VEHICLE NOW. [XXX] YOUR HELP IN THIS MATTER WOULD BE MOST APPRECIATED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NO EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 0711/16 *BF *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL THERE ARE NO LOANER TRUCKS IN MY AREA AND WAS TOLD THAT I AM ONLY ELIGIBLE FOR SAFE TRANSPORTATION OF ANY KIND, DOES NOT HAVE TO BE A TRUCK. THEY ALSO DO NOT HAVE CARS AVAILABLE IN WILMINGTON, NC. THE NEXT CLOSEST DEALERSHIP IS 71 MILES AWAY. WE ARE NOT HAPPY, AS WE BOUGHT A TRUCK AND NOT A CAR. WE ARE NOT INTERESTED IN DRIVING A CAR UNTIL THE PARTS COME IN SOMETIME NEXT SUMMER. THAT IS TOOOOO LONG TO WAIT. HONDA NEEDS TO LOAN VEHICLES COMPARABLE TO WHAT WE HAVE.

TAKATA RECCALL - I OWN AN AFFECTED VEHICLE AND DESPITE CALLING HONDA NO ONE HAS CONTACTED ME ABOUT PROVIDING SAFE TRANSPORTATION UNTIL THE ISSUE IS FIXED. THE PARTS TO FIX MAY NOT BE READY UNTIL THE SUMMER AND THEIR OWN SITE STATES THAT DANGER INCLUDES SERIOUS INJURY AND EVEN DEATH. I HAVE BEEN IN 2 ACCIDENTS WHERE THE AIRBAGS DID NOT DEPLOY AND AM CONCERNED ABOUT THE SAFETY OF MYSELF AND MY FAMILY WHEN DRIVING THIS VEHICLE.

UPON ACCELERATING FROM A STOP AND TURNING TO EITHER THE LEFT OR RIGHT THE THROTTLE CONTROL WOULD HESITATE AND NOT BE RESPONSIVE TO FURTHER STEPPING ON THE GAS PEDAL. IT WAS LIKE A DEAD ZONE AS THE VEHICLE WAS MOVING BUT THE ENGINE WOULD NOT RESPOND TO THE DEPRESSION ON THE GAS PEDAL. WE DO NOT DRIVE THE VEHICLE MUCH BEING RETIRED BUT NEW SOMETHING WAS WRONG. THIS IS OUR 3RD RIDGELINE SINCE 2005 AND NEVER HAS THIS HAPPENED IN PRIOR TRUCKS OWNED. I THOUGHT IT WAS A QUIRK BUT IT HAS CONTINUED TO HAPPEN ON AND OFF SEVERAL TIMES AND FINALLY I TOOK IT TO THE DEALERSHIP ON 3/16/15 AND THEY COULD FIND NOTHING BUT DID TELL ME THEY HAD ANOTHER CUSTOMER WITH A SIMILAR COMPLAINT THAT THEY AGAIN WOULD LOCATE NO CAUSE. THIS HAS CAUSED US TO LOSE CONFIDENCE IN THE VEHICLE BECAUSE NORMALLY YOU ARE CROSSING OPPOSITE LANES OF TRAFFIC WHEN THIS OCCURS AND IF THE ENGINE DOES NOT RESPOND AND IS IN A DEAD LIKE ZONE FOR A FEW SECONDS, THAT MEANS WE COULD BE INVOLVED IN AN ACCIDENT. THE DEALERSHIP SAID THEY DID FIND ON YOUR DATA BASE ANOTHER CUSTOMER OF A 2014 MODEL WHO REPORTED THIS ENGINE HESITATION OR LACK OF THROTTLE RESPONSE. SOMETHING IS DEFINITELY WRONG AND AFTER DRIVING TWO OTHER RIDGELINES FOR 9 YEARS I KNOW IT AND NOW MY FAMILY IS SCARED TO EVEN DRIVE THE VEHICLE. I AM FILING THIS COMPLAINT AND NOTIFYING HONDA OF AMERICA FORMALLY AS WELL BECAUSE IF THIS VEHICLE IS INVOLVED IN AN ACCIDENT I WANT HONDA TO BE HELD RESPONSIBLE FOR THIS MANUFACTURER DEFECT. *TR

TL-THE CONTACT OWNS A 2014 HONDA RIDGEWAY. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT WOULD HAVE TO WAIT SEVERAL MINUTES FOR THE VEHICLE TO ACCELERATE. THE DEALER ADVISED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. NE

TL* THE CONTACT OWNS A 2014 HONDA RIDGELINE. THE CONTACT STATED THAT AS HE DROVE VARIOUS SPEEDS, THE EMERGENCY BRAKE WARNING LIGHT ILLUMINATED, THE WARNING BELL SOUNDED AND THE BRAKES EMITTED A STRONG BURNING ODOR. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE BATTERY CABLE WAS RESET SEVERAL TIMES BUT TO NO AVAIL. THE EMERGENCY BRAKE WARNING LIGHT CONTINUED TO ILLUMINATE AND THE BRAKES EMITTED A BURNING ODOR. THE FAILURE MILEAGE WAS 3,000. THE CURRENT MILEAGE WAS 3,500.

AFTER ARRIVING HOME FROM THE DEALER WITH THIS BRAND NEW VEHICLE, MY WIFE ON THE PASSENGER SIDE COULD NOT OPEN THE DOOR EVEN THOUGH I PRESSED UNLOCK SWITCH ON THE DRIVER SIDE. I SHUT THE CAR OFF AND PRESSED THE UNLOCK BUTTON ON THE KEY AND ALSO TRIED TO PULL UP THE LOCK MANUALLY BUT I COULDN'T GET IT TO UNLOCK. AFTER SEVERAL ATTEMPTS IT FINALLY WORKED AND SHE WAS ABLE TO GET OUT. THE FOLLOWING MORNING IT STARTED WORKING OKAY BUT THEN TODAY THE DOOR LOCK FAILED AGAIN AND COULD NOT OPEN THE DOOR BOTH FROM INSIDE OR OUTSIDE. WHEN UNLOCK SWITCH IS PRESSED, THE DOORLOCK CLICKS AND COMES UP PARTIALLY BUT THEN IT GOES DOWN TO LOCK POSITION. THE PASSENGER HAD TO COME OUT ON THE DRIVER SIDE. I FIGURE THIS MALFUNCTION COULD BE A SERIOUS SAFETY ISSUE IF THE VEHICLE IS INVOLVED IN AN ACCIDENT AND PASSENGER IS IN IMMEDIATE NEED OF EVACUATION. *TR