2018 HONDA RIDGELINE Complaints

As I was driving on the freeway, the vehicle lost power completely without any prior warning. All the lights on the dashboard were flashing. The vehicle could not be started again. I was stranded in the middle of the freeway at the very high risk of being rear ended given the relatively lighter traffic at 11pm in Los Angeles. It put other drivers on the freeway at very high risk of running into me as well. The vehicle was towed to the dealership where an inspection was conducted. It concluded a blown-out engine (literally), possibly caused by the piston. A hole was found on the engine cast. The incident was escalated to Honda's corporate customer care department.

After performing regular maintenance to Honda Ridgeline 2018 by replacing the spark plugs, spark plug number 4 was contaminated with oil. All other 5 spark plugs had not sign of oil. This was discovered during the 100K miles tune up. A leaking component (e.g. a tube seal) in the well or an engine-related issue that's causing oil to enter the combustion chamber can cause a critical engine failure.

I went to fill my vehicle with gasoline on 02/06/2025. The 2018 Honda Ridgeline has a capless fuel system to enter fuel into the vehicle and there are two flaps that the gasoline nozzle is required to open. It repeatedly attempted to insert the nozzle and the first flap would not move. I pushed harder, and the first flap broke. I still could not insert the nozzle to get gasoline into my vehicle. I then observed a block of ice preventing the nozzle from accessing the second flap. I could not remove the ice to put gas in my vehicle. On 02/07/2025, the temperature rose above freezing and I was able to mop out the water from the area, however my capless system was broken at this time. I brought it to the local Honda dealership and they were able to repair the damaged component, however charged me for this repair as they contended there were no recalls on this issue and the vehicle is out of warranty. I went on the internet and found in several consumer forums that people have cited this to be an issue with the Ridgeline and other Honda vehicles. I am unclear how Honda could manufacture a vehicle component that allows water to collect at the entrance to the gas tank which could cause a myriad of engine issues as well as the ice issue which would prevent being able to put gasoline in the vehicle.

The referenced Recall for my Honda Ridgeline indicates that the fuel pump is suspect for an inadequate impeller and a possible safety problem. I have been awaiting this replacement part at least 8 months and the original recall has a date of December 18, 2023 which is over a year since identified. I have visited the dealership several times over the last six months and have been assured that I am on the "list" to receive a new fuel pump. The service department informed me on January 7, 2025 that they still have not received the fuel pump from you. The latest recall notice informed me pumps are available, but as you see in the previous paragraph I am not able to get the pump at present. Please expedite the delivery of the new improved fuel pump to the Honda dealership in Maui (Island Honda, 110 Hana Hwy, Kahului, HI 96732) to resolve this long overdue corrective action for my Honda Ridgeline truck

Crankshaft leading to rod bearing failure causing engine failure. Same issuse as 2017 and 2019 models that had recall 23v-751 issued

The contact owns a 2018 Honda Ridgeline The contact received notification of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 22V867000 (BACK OVER PREVENTION) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

In July of 2023, on my way home from a 3 hour. trip, the engine light started flashing on and off and the engine would not exceed 30 mph. Just after my 2018 Honda Ridgeline's warranty expired, it had a catastrophic engine failure. I was told by the Honda Service advisor that it was caused by broken bearings that caused a rod to break. The engine was damaged beyond repair and required replacement. I was devastated. Honda Corporate paid a percentage of the cost of replacement and I paid the lower percentage. The vehicle was at the service department at the Honda dealership for 4 weeks. Interestingly, I later heard through news reports about this being a systemic problem and that there would be a recall. However, when I tried to report it on the NHTSA website, my vehicle is not registered. I suppose Honda excluded it, but I wanted to let the NHTSA know that my vehicle should be included in any statistics. I also feel Honda should refund my share of the nearly $800.00 I paid to get a new engine.

The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Initially the car would not turn on. We were able to start it but then the engine would not turn off. Shop indicated that the Body Control Module is faulty. Honda of Olathe has the component that malfunctioned as of today 11/1/2024. My understanding is that this system controls door locks, windows, lights, turn signal, horn, etc. Malfunction of some of these systems may put my safety or the safety of others at risk. There was a warning message indicating "Keyless Start System Problem".

The fuel pump recall was issued in December 2023 and it still hasn't been repaired. It is almost a year later and when I have tried to contact the dealer and the company about the status of the recall, I don't get a response.