2017 HONDA RIDGELINE Complaints

I BOUGHT A 2017 HONDA RIDGELINE IN SEPTEMBER. THE VEHICLE CURRENTLY HAS FEW THAN 2000 MILES. I STARTED IT UP THE OTHER DAY AND RECEIVED A DASHBOARD WARNING ABOUT A GAS-GAUGE MALFUNCTION. I DIDN'T THINK MUCH OF IT. I GOT TWO BLOCKS FROM MY HOME AND THE POWER STEERING STOPPED WORKING. WITHIN A MINUTE I RECEIVED WARNINGS ABOUT TRACTION CONTROL AND ABS MALFUNCTIONS. THE CAR THEN STALLED. THE VEHICLE RESTARTED AND I STARTED HOME AND IT STALLED AGAIN IN THE MIDDLE OF AN INTERSECTION. IT WAS VERY UN-NERVING. I HAD THE CAR TOWED TO BABYLON HONDA LOCATED IN WEST BABYLON, NY. THEY CALLED ME A FEW DAYS LATER AND INFORMED ME THAT A RODENT HAD EATEN THE WIRING HARNESS. I WAS LOOKING AT OVER $1800 IN DAMAGES NOT COVERED BY THE WARRANTY. A MECHANIC FRIEND OF MINE TOLD ME ABOUT AN ISSUE WITH HONDA'S INVOLVING RODENTS AND THEIR ELECTRICAL HARNESSES. HE SENT ME AN ARTICLE FROM NBC NEWS REPORTING ON THE ISSUE. HONDA IS NOW COATING THE HARNESS WITH A SOY BASED COVERING. IT ATTRACTS RODENTS. MY TRUCK NOW HAS A NEW "EDIBLE" SOY-BASED WIRING HARNESS. MANY HONDA OWNERS ARE COMPLAINING THAT THEIR VEHICLE END UP BACK AT THE DEALERSHIP FOR YET ANOTHER HARNESS. THIS SEEMS TO PUT THE DRIVER'S AT RISK OF AN ACCIDENT OR FIRE. HONDA CLAIMS THEY DON'T HAVE AN ISSUE. SOME HONDA OWNERS HAVE HAD LUCK USING AN "ANTI-RODENT TAPE" WHICH WRAPS AROUND THE HARNESS. INTERESTINGLY ENOUGH THE TAPE IS SOLD BY HONDA AN IS AN ACTUAL HONDA PART. MY DEALER WOULDN'T PUT IT ON. I WANT TO KNOW IF I'M SAFE IN MY TRUCK. HERE'S A LINK TO THE NBC ARTICLE. I'VE ALSO ATTACHED A COPY. HTTP://WWW.NBCNEWS.COM/BUSINESS/AUTOS/HONDA-S-SOY-BASED-WIRING-COVERS-IRRESISTIBLE-RODENTS-LAWSUIT-N504746

DANGER OBJECT APPROACHING WARNING SYSTEM GOES OFF WHEN WET WHEN NOTHING IS APPROACHING. OCCURS AFTER VEHICLE HAS BEEN SETTING IN RAIN AT LOW SPEED. OCCURRENCE IS INCONSISTENT. NOT EVERY TIME IT RAINS. SOMETIMES AFTER GOING THROUGH CAR WASH TUNNEL. I'VE TALKED TO HONDA CUSTOMER SERVICE AND CARRIED TO DEALER 5 TIMES. THEY CANNOT FIND THE CAUSE. WHEN THIS IS OCCURRING WHILE DRIVING YOU DON'T KNOW WHEN YOU WILL BE STUCK OR IF YOU SHOULD DRIVE OR STOP MOVING. IT IS A GREAT DISTRACTION. DEALER SAID THEY GOT IT TOHAPPEN ONE TIME BUT CANNOT FIN ROOT CAUSE. DEALER SAID HONDA ENGINEERING REPORTED PROBLEMS WITH WARNING SYSTEM ON SOME PILOT VEHICLES. ONE CALL TO HONDA CUSTOMER SERVICE WAS IN THE RAIN AND THE HONDA REPRESENTATIVE COULD HEAR THE SYSTEM GOING OFF AS I WAS DRIVING. HONDA DOES NOT APPEAR TO BE CONCERNED.

WHILE DRIVING ON INTERSTATE, WARNING LIGHTS CAME ON AWD MALFUNCTION, THEN BRAKE SYSTEM MALFUNCTION. I EXITED THE INTERSTATE, AND AT THE END OF THE RAMP AFTER COMING TO COMPLETE STOP, WARNING THE OBJECT WAS APPROACHING, BUT I WAS STATIONARY, AND THERE WERE NO OBJECTS IN THE PATH OF THE VEHICLE

ON THE INSIDE OF THE HEADLIGHT LENS ASSEMBLY, THERE IS DUST/DIRT/DEBRIS PROBABLY OCCURRING DURING MANUFACTURE/STORING/SHIPPING/AND OR ASSEMBLY THAT I CAN NOT GET HONDA TO TAKE SERIOUSLY. THE LAST I WAS TOLD WAS BY MY CASE MANAGER KATHRYN EXT.#117742 THAT THE OWNER OF FERNDALE HONDA ( CHARLIE ) PULLED A BRAND NEW ONE INTO THE SHOP AND IT TOO HAD THE SAME DEBRIS. KATHRYN SAID "WELL IT MUST BE STANDARD THEN". ANYTHING THAT TAKES AWAY FROM A VEHICLES LIGHTING ABILITY CAN NOT BE A GOOD THING AND I CAN NOT SEEM TO GET THEM TO CARE OF IT ON MY OWN. WHAT I WOULD LIKE ARE THESE LENSES CLEANED ON THE INSIDE OR NEW ONES INSTALLED BUT ACCORDING TO THEM, THEY WILL COME EXACTLY LIKE THE ONES I HAVE ON. MY HONDA CASE # IS 05025973, AGAIN MY CASE MANAGER IS KATHRYN EXT# 117742 AT 1 800 999-1009 THE FACTORY REP. ( WILLIE ) HAS STOOD ME UP TWICE AT THE DEALERSHIP AND THE LAST TIME TOLD ME TO TELL THE DEALER TO REPLACE WHAT I WOULD LIKE BUT THE DEALERS OWNER ( CHARLIE ) 21350 WOODWARD AVE.(FERNDALE HONDA) FERNDALE,MICHIGAN 1 248 548-6300 WAS AFRAID THAT IF WILLIE DID NOT ORDER IT, THAT HONDA WOULD NOT PAY. I EVEN CALLED KATHRYN AGAIN AND TOLD HER THIS AND SHE SAID SHE WOULD HAVE THE FACTORY REP. ( WILLE ) CALL ME AND SET UP A NEW APPOINTMENT. IT HAS BEEN OVER TWO MONTHS SINCE I HAVE BEEN BACK TO THE DEALER AND AM STILL WAITING FOR WILLIE TO CALL. THE OWNER ( CHARLIE AGREES WITH ME THAT THE DEBRIS IS ON THE INSIDE OF THE LENS AND IT IS NOT RIGHT BUT HIS HANDS ARE TIED. MAYBE IF YOU PEOPLE THERE THINK DEBRIS ON THE INSIDE OF A NEW VEHICLES LENS IS A BAD THING, MAYBE THEY MIGHT LISTEN TO YOU. I JUST WANT THE LIGHTS AS BRIGHT AS POSSIBLE FROM THE FACTORY AND THIS CAN NOT BE AS BRIGHT AS THEY COULD GET, FREE OF DEBRIS I WOULD THINK WOULD BE AS BRIGHT AS THEY COULD GET BUT THAT IS JUST MINE AND CHARLIE'S OPINION SO FAR. THIS HAS BEEN ONGOING SINCE 08/17/2016 I BELIEVE. THANK YOU FOR YOUR TIME

AFTER SITTING FOR TWO HOURS, IN WET SLUSHY CONDITIONS CAME OUT TO START THE CAR, DASH LIGHTS (WARNING ICONS) FLASHING AT VERY HIGH RATE OF SPEED. DOME LIGHTS BARELY ON VERY DIM LIGHT CAR HAD A EXTREME POWER DRAW (SHORT). WOULD NOT START AND COULD NOT GET ANYTHING TO WORK BUT DOOR LOCKS FROM INSIDE OF THE VEHICLE, FOB WOULD NOT DO ANYTHING. HONDA ROADSIDE CALLED AND VEHICLE TOWED TO DAVID HOBBS HONDA. WHEN REMOVED FROM THE TOW TRUCK VEHICLE STARTED AND WORKED AS IT SHOULD, DEALER FOUND NOTHING WRONG, KEPT IT AND SECOND DAY AND FOUND NOTHING WRONG AND HAD ME PICK IT BACK UP. WAS TOLD WHEN IT HAPPENS AGAIN CALL US. NOT HAPPY WITH UNRELIABLE 2017 HONDA RIDGELINE!!!! I FEEL IT IS LIKELY THE SAME ELECTRICAL DRAW CAUSED BY YOUR RECALL FOR UNDER TRUCK BED ELECTRICAL HARNESS THAT I HAD TO INFORM DEALER ABOUT, BUT WAS TOLD NOTHING CAN BE DONE UNTIL HONDA SENDS ME A RECALL LETTER AND THEY ARE NOT ALLOWED TO CONTACT HONDA TO REPORT THE CONDITION. I THINK BY VIN IS NOT INCLUDED IN YOUR RECALL, BUT BELIEVE ITS ONLY BECAUSE OTHERS HAVE NOT REPORTED THIS TYPE IF ISSUE YET! VEHICLE SITTING IN PARKING LOT, WHEN I ATTEMPTED TO START AND THAT IS WHEN ISSUE CAME TO BE. I HAVE ABOUT 7000 MILES ON IT NOW. *TR

THE AWD HARNESS THAT HOOKS UP TO THE DIFFERENTIAL DOES NOT SEAL PROPERLY AND LETS IN WATER. THE WATER SHORTS OUT THE ELECTRICAL SYSTEM AND SHUTS DOWN ANTI-LOCK BRAKES, VSA, BLIND SPOT MONITORING AND CROSS TRAFFIC, BLIND SPOT DETECTION. THE VEHICLE IS NOT SAFE TO OPERATE AT THIS POINT AND MAY CAUSE INJURY.

THE CAR HAS COLLISION AVOIDANCE BREAKING BUT I NOTICED A TIME WHEN A COLLISION WAS NOT GOING TO OCCUR AND THE BREAKS WERE APPLIED WITHOUT ME ACTUALLY APPLYING THE BREAKS. I COULD HAVE BEEN REARENDED IF THERE WAS A CAR BEHIND BE BECAUSE THERE WAS NO NEED TO BREAK. A CAR WAS A FEW HUNDRED FEET IN FRONT OF ME TURNING RIGHT AT AN INTERSECTION IN MY LANE, AND THEN I WAS TRAVELING ABOUT 35MPH AND GOING STRAIGHT THROUGH THE INTERSECTION. THE CAR HAD COMPLETED ITS TURN IN FRONT OF ME AND AS I APPROACHED WHERE THE CAR WAS, IT APPLIED THE BREAKS AS IF THE CAR WAS STILL THERE BUT IT HAD PREVIOUSLY CLEARED THE LANE BY 5 SECONDS OR SO. THERE WAS NO NEED TO BREAK AND CAUSED ME TO BE TO POTENTIALLY BE HARMED BY THAT BREAKING ACTION. THE CAR SLOWED DOWN TO ABOUT 15MPH BEFORE ALLOWING ME TO CONTINUE.

TPMS FAILURE LIGHT IMMEDIATELY CAME ON DRIVING FROM THE DEALERSHIP. TOOK IT BACK AND AND AS LEAVING IT CAME ON AGAIN. IMMEDIATELY WENT BACK FOR FIX AND UPON NEARING HOME 25 MILES FROM DEALER IT CAME ON AGAIN. HAD TO TAKE IT BACK FOR A LOANER SO THEY COULD DO A 24 HOUR DIAGNOSIS. NEEDED TO ORDER REAR SUB HARNESS PN 32114-TG7-A00. WAITED 2 WEEKS. HAD THE HARNESS INSTALLED AND APPROXIMATELY 45 MILES LATER THE TPMS ILLUMINATED AGAIN. THIS IS A HARD FAULT THAT STAYS ON UNTIL DEALER RESETS. LIGHT ILLUMINATES EACH TIME WHILE DRIVING ON CITY STREET OR HIGHWAY WHILE IN FWD MOTION.

WHEN DRIVING AT A SPEED OF 55MPH THE ENTIRE CAB SHAKES AND IT GOT WORSE AS YOU WENT FASTER WITH THE TWO BACK WINDOW OPEN AND THE FRONT WINDOWS CLOSED. MY HEART RATE FLOW OUT OF CONTROL I THOUGHT I HAD 4 FLAT TIRES. I CONTACTED HONDA AND TOOK IT TO THE SERVICE AREA THEY TOLD ME THAT THAT IS NORMAL. I HAD A 2007 HONDA RIDGELINE FOR 7 YEARS AND THAT WAS NOT A ISSUE. I BELIEVE THEY THIS IS A FLAWS IN THE DESIGN. I HAVE CONTACTED HONDA CORPORATION AND THEY TOO TOLD ME THAT THAT IS THE NORM THEY OFFERED ME 200 $ AND BASICALLY TOLD ME TO DEAL WITH IT. I REFUSED THE OFFER. PLEASE ADVISE ME WHAT I CAN DO THANK YOU

DRIVER'S SIDE SUN VISOR CAME LOOSE WHEN I ATTEMPTED TO ADJUST IT ON THE INTERSTATE. THE SUN WAS SHINING IN FROM THE LEFT AND I WANTED TO PLACE THE VISOR TO THE LEFT SO THAT THE SUN WOULD NOT SHINE IN MY EYES. WHEN IT CAME LOOSE IT WAS DANGLING BY THE ELECTRICAL WIRE AND OBSCURING MY VISION TO THE ROAD IN FRONT. FORTUNATELY I WAS ABLE TO PULL OVER, STOP AND PUSH IT BACK IN PLACE AND LOCK IT WITH THE LOCKING TAB. IT WILL STAY IN PLACE AS LONG AS IT IS NOT UNSNAPPED FROM THE LOCKING TAB.