2017 HONDA RIDGELINE Complaints

Our 2017 Honda Ridgeline suddenly had clunking sounds and a rough sounding engine. Later that day, the engine entirely seized. We are being told. The engine is locked up, and needs to be entirely replaced. The person at the Honda dealership told us that they suspect this was something in the engine that was bad from the start, and just went. They thought it had something to do with a rod. They are quoting us almost $24,000 to replace the engine with a new one, or about $9000 to replace it with a used engine with comparable mileage. Our Ridgeline has always been fully maintained, all oil changes done on time or early, And only has about 71,000 miles on it.

The contact owns a 2017 Honda Ridgeline. The contact stated that while driving at various speeds, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to a local mechanic, where it was diagnosed, and the contact was informed that a transmission flush was needed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.

The contact owns a 2017 Honda Ridgeline. The contact stated that while attempting to accelerate, the engine continuously revved very high, and while at a stop light, the vehicle almost stalled after activating the A/C. Additionally, the transmission failed to immediately shift into gear, and the vehicle jerked while shifting gear. The vehicle was taken to the local dealer, who performed a transmission software update, but the failure persisted. The manufacturer was notified of the failure and informed the contact that the VIN was not included the Manufacturer’s Extended Warranty Coverage that addressed the failure. The vehicle was not yet repaired. The failure mileage was 80,000. The VIN was not available.

The transmission problem light came on my 2017 Honda Ridgeline. It is less than 9 years old and it has 117K miles. The transmission shifted hard about a month ago, then came the engine light. Honda dealer did a diagnostic and recommended to replace transmission. It’s estimated to cost $10,700. All the routine maintenance has been done at the dealer.

The contact's employer owns a 2017 Honda Ridgeline. The contact stated that while the contact's employer was driving at an undisclosed speed, the check engine and an unknown warning light illuminated. The contact's employer drove the vehicle to the shoulder of the road. The contact's employer then heard an abnormal knocking sound coming from the vehicle. The employer inspected the vehicle. The vehicle was towed to the independent mechanic, where the vehicle was diagnosed with engine failure. The employer was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle would be towed to the dealer. The manufacturer was not made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 91,967.

My engine started making a knocking/sparking noise while I was driving on the interstate (with two children) in Utah, had to pull over to a gas station, barely made it there before the engine stalled. Had a mechanic come and affirm the engine was out, truck was towed to Ken Graf Honda in Riverdale where I was told it would be pointless to replace the engine since it would cost over $14k. Was compelled by circumstance (being stranded) to buy a new 2019 Honda Ridgeline for $8000 more in cumulative payments, even after trade in allowance. Salesmen were extremely condescending and suggested the engine failure was my fault because I had a small pallet of ceramic molds in the back of the truck when it failed. Dealership gave us $6k worth of trade in value for 2017 and immediately replaced the engine at no cost (they sent me the invoice of repairs by accident) and will no doubt put it out on the lot for sale. Contacted the Idaho Falls dealership where we had purchased the car 1.5 years earlier and were told we were a month past our warranty and they “could not” contribute to a resolution.

The contact owns a 2017 Honda Ridgeline. The contact stated that while driving at approximately 40 MPH, several unknown warning lights illuminated, and the vehicle started to lurch forward. The contact stopped and had the vehicle towed to a local dealer, where it was diagnosed and determined that the camshaft and camshaft sensor needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 86,280.

Total engine failure on freeway. Huge amount of smoke came out of the engine and the vehicle died. Hole in engine block, piston parts and connecting rod found in oil pan. It is my understanding that some 2017 Honda Ridgeline vehicles were recalled for this same problem. All maintenance work was done per recommendation and at the dealer.

Component/system: Suspected engine lower end/connecting rod bearings. Vehicle is currently being towed to Keeler Honda of Latham, NY for diagnosis and is available for inspection upon request. What happened: On Friday night, [XXX], I was traveling about 63mph in the 65mph zone on the [XXX] which is a moderate uphill. the engine all of a sudden began making a very violent knocking noise and the truck started to lose power very fast. I activated my hazards and coasted to the shoulder narowly sideswiping the cars near me. The malfunction created a huge collision risk. There is no crash or fire. Confirmation by shop/inspection: JMR Auto is a well-known and long-running independent shop located in Nassau, NY and is also the first place I towed the vehicle to. They stated based on listening to it it is indeed rod knock. Official Honda dealer confirmation is pending, the vehicle is currently being towed to Keeler Honda of Latham, NY where they will inspect and confirm internal connecting rod bearing failure. Warnings: No warning lights before the event. At failure, the engine light along with some driver assistance lights were displayed. Context: Symptoms match Honda Recall 23V-751 (prematrue connecting-rod bearing wear/seizure) reported on this model/year, but my VIN shows no open recalls. I understand NHTSA has Recall Query Rq24-013 into similar failures outside 23V-751's VIN range. I am reporting this for safety tracking and potential expanded recall consideration. Maintenance: Vehicle reasonably maintained per Hondas' Maintenance Minder; some services were at shops that do not report to CARFAX. Documentation being gathered. Dealer RO/case numbers to follow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Honda Ridgeline. The contact stated that while driving at various speeds with the windows rolled up, the contact was nauseated when he arrived at his destination. The contact stated that the vehicle was consuming an excessive amount of gasoline. The contact checked for leaks but found no signs of a leak. There were no warning lights illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the emissions control and a fuel line needed to be replaced; however the parts needed to complete the repair were on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 140,000.