2008 HONDA RIDGELINE Complaints

TL* THE CONTACT OWNS A 2008 HONDA RIDGELINE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000(AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2008 HONDA RIDGELINE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 06/15/16 *BF UPDATED 07/07/16.*JB

TAKATA RECALL - HONDA SENT ME A RECALL LETTER ADVISING ME THAT THEY DIDN'T HAVE THE PARTS AND WOULD PROVIDE ALTERNATIVE TRANSPORTATION. I CALLED THE DEALER AND THE 1-888-234-2138 HONDA CUSTOMER SERVICE NUMBERS. THEY ADVISED ME THAT I WILL ONLY GET A VEHICLE THAT THEY CAN RENT FOR $35 A DAY OR LESS. I HAVE A RIDGELINE TRUCK THAT HAS SEATING FOR 5 AND A BED FOR CARGO. I HAVE A FAMILY OF 6 AND HAVE TO GET 4 CHILDREN AND THEIR BICYCLES TO A BABYSITTER EVERY DAY. I ALSO AM A BOY SCOUT LEADER AND TAKE SCOUTS AND THEIR GEAR CAMPING AT LEAST ONCE A MONTH. A MIDSIZE OR COMPACT CAR IS NOT AN ADEQUATE REPLACEMENT FOR THE HONDA THAT THEY NEED TO TAKE AWAY FROM ME. MADE TWO CALLS TO THE LOCAL DEALER AND THREE CALLS TO THE 1-888# FOR HONDA. HONDA SAID THEY WOULD ASSIGN A CASE MANAGER, BUT IT HAS BEEN THREE WEEKS WITH NO RETURN CALL. IF HONDA HAS A RECALL AND THE TRUCK THEY SOLD ME IS NOT SAFE, THEN I FEEL THEY HAVE THE RESPONSIBILITY TO OFFER ME SOMETHING SIMILAR (SEATING FOR 5 + CARGO SPACE). THEY HAVE LEFT ME IN A SITUATION WHERE I HAVE TO DRIVE THE UNSAFE VEHICLE BECAUSE THE ARBITRARY LIMIT ON THE RENTAL CAR DOES NOT ALLOW THEM TO PROVIDE ME WITH A SUITABLE REPLACEMENT THAT ALLOWS ME TO GET MY FAMILY WHERE WE NEED TO GO. THE STRESS OF DRIVING MY FAMILY AND BOY SCOUTS AROUND IN AN UNSAFE VEHICLE CREATES AN INCREDIBLE AMOUNT OF STRESS FOR ME. IN MY FINAL CALL TODAY TO 888-234-2138 (HONDA CUSTOMER SERVICE), THEY ADVISED ME THAT MY NEXT STEP IS TO FILE A COMPLAINT. I FEEL I HAVE BEEN PATIENT AWAITING HONDA TO CALL ME BACK. TOYOTA PROVIDED A LIKE FOR LIKE LOANER WHEN THEY HAD TO PARK VEHICLES WAITING FOR AIRBAG PARTS.

TAKATA RECALL - RECEIVED NOTICE CONTACTED DEALER. THEY WILL GIVE ME A "LOANER" VEHICLE UNTIL MY VEHICLE GETS FIXED. I NEED A VEHICLE WITH A HITCH CAPABLE OF TOWING A TRAILER THAT IS 4000 LBS WITH A HITCH WEIGHT OF 285. THEY SAID THEY CAN'T PROVIDE THAT WITHOUT ME PAYING AN UPGRADE COST OF ABOUT 30$. I CONTACTED AMERICAN HONDA AND OPENED A CASE TO HAVE THEM PAY THE UPGRADE. SO FAR THEY HAVE NOT PROVIDED ANY INFORMATION AND AS OF LAST WEEK THE CASE HADN'T EVEN BEEN ASSIGNED TO A CASE MANAGER. WHEN I SPOKE WITH THEM TODAY, THEY SAID THE CASE MANAGER HADN'T MADE A DECISION. SO MEANWHILE I DRIVE AROUND IN AN UNSAFE VEHICLE. MY CASE WITH AMERICAN HONDA IS #04585652. MY NOTICE SAID IF I WASN'T SATISFIED WITH THE WAY HONDA IS REMEDYING THE SITUATION TO WRITE YOU FOLKS. PLEASE HELP...

TAKATA RECALL THE HONDA DEALER REQUIRES A $10 DAILY PREMIUM FOR TEMPORARY ALTERNATIVE TRANSPORTATION AS NECESSARY. THEY WILL NOT SUPPLY A TRUCK WHICH I NEED FOR WORK UNLESS I PAY THE PREMIUM MENTIONED ABOVE.

TAKATA RECALL AMERICAN HONDA MOTOR CO. (AHMC) IS ONLY PROVIDING ALTERNATIVE TRANSPORTATION IN THE LIMITED FORM OF A RENTAL CAR. MY AFFECTED VEHICLE IS A TRUCK WITH WHICH I TOW A BOAT. I WAS INFORMED BY AHMC THAT REPLACEMENT PARTS FOR THE RECALL WILL NOT BE AVAILABLE UNTIL AUGUST OR SEPTEMBER. THEIR LETTER STATES THAT IT IS NOT SAFE TO DRIVE AND THAT "THE DEFECT COULD KILL OR INJURE YOU OR OTHER PEOPLE IN YOUR VEHICLE". THEY WOULD NOT AUTHORIZE ANY LOCAL DEALERSHIP TO PROVIDE A REPLACEMENT VEHICLE CAPABLE OF TOWING. THIS IS NOT REASONABLE, GIVEN IT WILL BE POSSIBLY 5 OR 6 MONTHS (APRIL - SEP) BEFORE I WILL BE ABLE TO USE THE TRUCK AGAIN, WHICH MEANS I CANNOT USE MY BOAT EITHER, DURING THE SUMMER MONTHS!

TURNED ON THE CAR ONE DAY AND THE BLOWER NO LONGER WORKED FOR THE HEATER, AC, OR THE DEFROSTER. AFTER DOING SOME RESEARCH ONLINE WITH A MECHANIC FRIEND OF MINE, IT SEEMS THAT IT IS NOT UNCOMMON ON THIS VEHICLE. PAST YEARS HAVE BEEN RECALLED FOR THIS ISSUE. I DON'T KNOWN WHY THE 2008 HAS NOT BEEN RECALLED. IT SHOULD BE.

I STARTED MY TRUCK AND THE AIR WOULD NOT BLOW. I SMELLED THE BURNING OF ELECTRICITY. I TOOK IT INTO THE DEALERSHIP TO BE INSPECTED AND THEY SAID THAT THERE WAS AN ELECTRICAL SHORT IN THE DASH HARNESS WHERE IT CONNECTS TO THE BLOWER MOTOR. THEY QUOTED ME $1,500 TO FIX IT. APPARENTLY THIS WAS A COMMON PROBLEM THAT WAS RECALLED IN THE 2007 MODEL BUT NOTHING HAS BEEN DONE FOR THE 2008 MODEL. THERE SHOULD BE A RECALL.

I WAS DRIVING DOWN THE FREEWAY AT ~ 60 MPH WITH THE CENTER BACK WINDOW OPEN ABOUT HALF WAY. THE CENTER BACK WINDOW SHATTERED AND BLEW SMALL SHARP PIECES OF GLASS ALL OVER THE INSIDE OF THE TRUCK. SMALL PIECES OF GLASS PIERCED MY WRIST AS I ATTEMPTED TO CLEAN THE MESS ONCE I WAS AT HOME.