2018 HONDA RIDGELINE Complaints

My 2018 Honda Ridgeline pickup has a backup camera which became nonfunctional in June 2022. Upon inspection the wiring harness at the back gate pivot point has broken as the gate has been opened over time, disabling the backup camera - the display is now black when the vehicle is in reverse. This has made it difficult to accurately back the vehicle up, and puts pedestrians, pets and other objects at risk as it is impossible to see directly behind the truck when backing. The dealer has confirmed this wiring harness failure, and has quoted me $2,000 to repair the wiring harness. The vehicle is scheduled for repair, but I would not expect this failure to occur this early in the vehicle's duty cycle.

A fire started in the engine compartment of the 2018 Honda Ridgeline. The vehicle was being driven while towing a lightweight trailer. The driver pulled over to allow vehicles to pass and check the trailer. The driver allowed the engine to idle. As the driver returned to the vehicle she smelled and saw smoke then saw flames appearing from under the hood near the windshield on the driver's side of the vehicle. Recall work was performed under NHTSA Recall 19V-053 10/09/2019.

Unknown: Fuel pump problem. Engine stalls and slow down to dangerous speed on highway speed limit. Dealer unable to get fuel pump to fix this problem. Claim back order is the problem. On going problem for 10 plus days. Service advisor said truck can be driven. Still waiting on fuel pump.

Broken wire in backup camera bundle due to improper design where the bundle exits the tailgate and enters the left rear fender area. Wire had been broken and poorly repaired prior to my purchase. The wire bundle needs a redesign to prevent flexure at the point of failure. Failure caused loss of backup camera . There have been many reports of failures at this specific point in the wire bundle Needs redesign and recall. Thank you.

Rear backup camera does not work. This is a known manufacturer defect in the wiring from opening the tailgate the wiring harness breaks there should be a safety recall on this They want $653.00 to replace the harness with the same harness which will just break again

The back up camera no longer functions due to the wiring harness cracking and breaking at the junction where the wires run from the tailgate into the left rear tail light area.

The backup camera on my 2018 Honda Ridgeline stopped working. I took it into the Honda dealership and they diagnosed it as a broken wiring harness. They will replace it for $833.45. I asked why Honda wasn't fixing this at no cost given the wiring harness should not break. The dealer indicated that they had not heard of this problem. After I returned home, I saw that there is a class action lawsuit.

The back up camera finally stopped working. For a few weeks it would work intermittently, usually the guide lines would be orientated upwards instead of to the rear of the image OR the guide lines would be there but there was no camera image. Now, there is simply a black screen. The wiring harness at the left front of the tailgate has broken. There are exposed wires and a broken plastic spiral wiring loom.

The backup camera stopped working. I brought the vehicle to a Honda dealer and they said it was due to a broken tailgate wiring harness. The dealer said the wiring harness would need to be replaced. I asked the dealer why the harness broke and he said it was due to corrosion. The replacement part was ordered and the repair was made within two days. I asked for the damaged part when I picked the vehicle up. Upon inspection, there was no visible corrosion (especially since the outer shielding is made of plastic).

The backup camera has stopped functioning after working intermittently for a short period. The wiring harness was found to have severed wires at the tailgate interface.