2006 HONDA RIDGELINE Complaints

The rear frame of my vehicle is severely rotted. A portion of the underneath hardware is resting on top of the exhaust pipe.

Email I sent to Honda Corporate on XXX. I am contacting executive leadership regarding Honda Corporate Case # ***** My vehicle is currently grounded due to a safety recall and the frame is uninspectable and unsafe to drive per the dealership. A corporate case manager, Breanna, just informed me this afternoon that a buyback AND rental reimbursement will take “months or maybe years”. I was also told that the dealership has not even submitted or released ANY paperwork, even though it has been 2 weeks since the incident and 11 days since we contacted Honda Corporate. She also informed me that this would be one of several departments that I would have to go through. This is not only substandard customer service, but the processing issues are enormously cumbersome. I have already accumulated at least $83 per day since the rental began on XXX, when we were told that the Honda Dealership would not release a car overnight or rent us a car. At that time, we were told they needed to order parts, and they would fix it the next day. This rental car debt is because Honda failed to provide a safe vehicle or alternative transportation, and through no fault of our own. Telling a customer to wait years for a safety resolution is unacceptable. I request an immediate review of my buyback request and an immediate authorization for full reimbursement of my rental costs. Please also note that the PA Attorney General has been notified, as well as the Better Business Bureau, of the practices and stonewalling at Ciocca Honda of Hanover, as well as your obvious support through your lack of action.

The contact owns a 2006 Honda Ridgeline. The contact stated that the rear subframe was extremely corroded. There were no warning lights illuminated. The vehicle was taken to the local dealer, who had repaired the vehicle under NHTSA Campaign Number: 22V430000 (Structure). The dealer had repaired the vehicle and was awaiting guidance from the manufacturer. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 200,000.

recall was initiated because salt used on roads during winter could accumulate along the rear frame, where the fuel tank is mounted, causing corrosion and potentially leading to the fuel tank becoming unsecured. Affected Vehicles: The recall covers 2006-2014 Honda Ridgeline pickup trucks that were sold or ever registered in the salt-belt region. Salt-Belt States: The affected states include Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. This is a known issue, I have a huge rusted hole in the truck, and it's not covered because I don't live in a surrounding state of Kentucky or Virginia but I live within 50 miles of both of these states. This known recall should be expanded to include Tennessee and North Carolina and it's ridiculous to recall 50 miles away but not here. Why would you allow this?

My subframe and back of my truck frame rusted so bad gas tank is close to falling off have a strap holding under it but it’s probably not going to help with a rust hole in the frame

The contact owns a 2006 Honda Ridgeline. The contact stated that while the vehicle was at the dealer for an inspection, the dealer determined that the suspension and sub-frame were severely corroded. The contact was informed that the VIN was included in NHTSA Campaign Number: 22V430000 (Structure) however, the dealer declined to perform the recall repair due to the suspension and sub-frame corrosion. The vehicle was not repaired. The contact had recently purchased the vehicle from a private seller, who informed her that the engine and transmission had previously been replaced. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 357,000. The contact took the vehicle to Bill Walsh Honda in Ottawa, IL for inspection and for the punch test required for recall 22V430 on Dec. 3, 2023 and was told the vehicle passed the punch test and needed to come back in a couple weeks to have new brackets put on to hold the gas tank. The appointment was set for Dec. 15, 2023 but the contact was told the punch test failed this time.

Please see the recall info here: 2006 Honda Ridgeline Recall Item Affected: STRUCTUREDate Announced: 06/16/2022Description of Recall:Honda (American Honda Motor Co.) is recalling certain 2006-2014 Ridgeline vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame mounting surface, where the fuel tank mounting bands are attached, to corrode and possibly detach the fuel tank, which can result in a fuel leak.Action Need To Fix It:Dealers will inspect and repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters are expected to be mailed August 1, 2022. Owners may contact Honda customer service at 1-888-234-2138. We took my son's vehicle to our local Honda dealership for the recall repair. They replaced 2 bolts that secure the fuel tank straps to the frame. Then sent us away with an invoice saying the vehicle is not safe to drive due to severely rusted fuel tank straps. I have emailed and called American Honda many times to ask why this is not covered by the recall and requesting a buy back. They have only responded by saying the recall repairs were made. They won't put anything in writing explaining why the severely corroded fuel tank straps that are a safety issue per their dealership are not related to the recall.

The contact owned a 2006 Honda Ridgeline. The contact stated while driving approximately 45 MPH, the front driver's side and passenger's side air bags deployed inadvertently. There was no warning light illuminated. The contact stated that the front driver's side air bag knocked him out, and he became unconscious, causing the vehicle to be involved in a collision. No further information was provided. The contact stated that he only recalled being assisted out of the vehicle. The vehicle was towed to a tow yard, where it was totaled. The contact was unsure whether a police report was filed. The contact received medical assistance and was informed that the had sustained neck and back pain, and fractured ribs. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 300,000.

My vehicle was recalled for the rusting rear frame (Honda Case # [XXX]) which I took into the local Honda dealer (Stafford Brown in Arlington VA). The service manager at the dealer explained the subframe is rusted extensively to the extent that it is a safety issue. The service manager noted, while the vehicle passed the required Honda test specified in the Honda recall, it is a hazard, and the vehicle would likely fail the same test in 6 to 12 months. The service manager noted they can only address what is specified in the recall. The manager submitted the concern and pictures to the Honda DPSM. The manager also provided me with a copy of the pictures. I also submitted the pictures, to include the email from the service manager to Honda USA. Honda USA rep, Ms [XXX] , (case # [XXX]) contacted me and apologized for the situation I am in but offered no means to address the safety concerns. Honda could not explain why they have no remediation for the rust issue that is still a safety hazard when the recall was for rust. Honda is not addressing the issue that they responsible for and was required to remedy by NHTSA, which is rust. I am attaching the pictures and emails sent to me by the Honda Service Manager. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle was recalled because corrosion can form on the rear frame due to accumulation of road de-icing agents mixed with mud and dirt. The fuel tank, which is mounted to the rear frame, can become unsecured as the rear frame deteriorates from corrosion. An unsecured fuel tank may result in a fuel leak and an increased risk of fire in the presence of an ignition source. Loud noises from the rear of the vehicle can alert you in the event the fuel tank becomes unsecured. I called to make an appointment for the recall on [XXX] and it was dropped of at Williams Honda in Traverse City MI the next day for nearest appointment which was [XXX}. I was notified by Williams Honda on [XXX] that my vehicle failed the inspection and could not be fixed. Williams Honda told me to expect a call from Honda. I never did until I called a week later. I tried to get a loaner vehicle or rental since mine could not be repaired. Honda advised that Williams needed to arrange it and Williams advised that it needed to be approved by Honda. This went back an forth for weeks until Honda advised that I could have a rental if I drove to Williams 2 hours from my house. Honda suggested that I purchase a rental vehicle with my own money and submit for reimbursement with the hopes that I would be made whole. It is now [XXX] and they still have refused to make reasonable accommodations for a rental vehicle and they have not fixed my vehicle. Thank you for your attention to this matter, and I would be willing to discuss this matter in greater detail over the phone [XXX] ). [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)