2007 HYUNDAI AZERA Complaints

PASSENGER AIRBAG MAT IS DEFECTIVE ACCORDING TO THE DEALERSHIP AND SHOULD BE REPLACED AT A COST OF $3000.00+ AS IT IS NOT COVERED UNDER WARRANTY. *JS

THE HARD PLASTIC UNDERCARRIAGE PANEL FELL DOWN TO THE PAVEMENT IN THE FRONT WHERE IT WAS ATTACHED CLOSE TO THE ENGINE BUT REMAINED ATTACHED AT THE REAR OF THE CAR. SO IT WAS SCRAPPING THE PAVEMENT AS THE CAR WAS MOVING ON AN EXPRESSWAY GOING 60 MPH AT THE TIME. IT WAS LUCKY FOR ME THAT IT DID NOT BREAK OFF AND HIT SOME OTHER MOTORIST. THE BOLTS THAT ATTACH IT TO THE CAR FAILED. I READ HYUNDAI FORUMS WHERE THIS HAS HAPPENED TO OTHER AZERA OWNERS. TOOK IT TO THE DEALER AND HAD A NEW UNDERCARRIAGE PANEL INSTALLED.

MY VEHICLE WAS STRUCK WHILE STANDING STILL WAITING FOR A TRAFFIC SIGNAL TO TURN GREEN. THE OTHER VEHICLE WHICH STRUCK MY VEHICLE WAS TRAVELING POSSIBLY 20 - 25 MILES PER HOUR. DAMAGE ALMOST TOTALED MY CAR. MY WIFE WAS DRIVING, ALONE IN THE VEHICLE AND WAS INJURED BUT DID NOT REPORT IT AT THE TIME. SHE WAS INJURED BECAUSE THE AIR BAG DID NOT DEPLOY. SHE WAS WEARING A SEAT BELT WHICH OPERATED CORRECTLY. AT THE TIME, BECAUSE OTHER CARS AND EXCITEMENT, NO ONE PAID ATTENTION OR REPORTED THE FACT THAT THE FRONT SEAT AIR BAG DID NOT DEPLOY. NOW, FOUR YEARS LATE, A RED AIR BAG WARNING LIGHT HAS LIGHTED ALONG WITH ANOTHER FAULTY SEAT BELT WARNING LIGHT FOR PASSENGER SIDE. THE HYUNDAI PEOPLE DENY ANY PROBLEM WITH THE AIR BAG. I BELIEVE THE AIR BAG SYSTEM TO BE DEFECTIVE. I HAVE NEVER BEEN NOTIFIED OF A RECALL. *TR

I NOTICED TWO CRACKS ON THE PASSENGER SIDE OF DASHBOARD. THEY FOLLOW THE OUTLINE OF THE AIRBAG. I AM CONCERNED THAT THEY MAY INTERFERE WITH THE OPERATION OF THE AIRBAG IN THE EVENT OF AN ACCIDENT. I HAVE NOTICED THAT THIS CONDITION IS COMMON TO AZERA OWNERS. *TR

I TOOK MY CAR FOR AN ALIGNMENT AT THE HARRISONBURG, VA DEALERSHIP. AFTER THE ALIGNMENT WAS DONE, I WAS TOLD ALIGNMENT WAS UNSUCCESSFUL BECAUSE THE LEFT CASTER AND RIGHT FRONT CAMBER WERE OUT OF SPECS. OUR -LESS THAN A YEAR OLD- TIRES WERE WORN OUT BADLY FROM THE INSIDE AND NEEDED TO BE REPLACED TIGHT AWAY (AN ACCIDENT WAITING TO HAPPEN!) MOREOVER, WE WERE TOLD BY THE DEALERSHIP THAT THE PROBLEM CANNOT BE ADJUSTED OR FIXED AND THAT WE NEED TO SEEK HELP AT A BODY SHOP. OUR CAR HAS ALWAYS BEEN DRIVEN ON REGULAR ROADS, HAS NOT HAD ANY ACCIDENTS OR MAJOR SHOCK THAT WOULD NECESSITATE A BODY SHOP. IT WAS PURCHASED BRAND NEW ON 2007. THIS SEEMS LIKE AN ISSUE WITH THE CAR ITSELF SINCE THE BEGINNING. WE ARE NOW TOLD THAT WE NEED TO PURCHASE NEW TIRES AND COME IN FOR A ROTATION EVERY 4,000 MILES. BELOW IS THE MESSAGE FROM HYUNDAI USA: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE ARE SORRY TO LEARN OF THE ISSUE THAT YOU ARE HAVING WITH THE ALIGNMENT IN YOUR 2007 HYUNDAI AZERA. THE ALIGNMENT IN YOUR AZERA IS COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY FOR A PERIOD OF ONE YEAR FROM THE DATE OF FIRST USE (IN-SERVICE DATE) OR 12,000 MILES, WHICHEVER OCCURS FIRST. YOUR AZERA HAS EXCEEDED THE WARRANTY BY BOTH TIME AND MILEAGE. FOR THIS REASON, WE ARE UNABLE TO ASSIST YOU WITH THE NEEDED REPAIR COSTS AND APOLOGIZE FOR ANY DISAPPOINTMENT THIS MAY CAUSE YOU. WE HAVE CONFIRMED WITH HARRISONBURG HYUNDAI THAT THE LEFT FRONT CASTER ON YOUR AZERA IS OUT OF FACTORY SPECIFICATIONS. ADDITIONALLY, THERE IS NOT AN AVAILABLE ADJUSTMENT AVAILABLE THROUGH YOUR DEALERSHIP, WHICH IS WHY A BODY SHOP WAS RECOMMENDED. WE SUGGEST FOLLOWING YOUR DEALERSHIP'S ADVICE TO REPAIR YOUR AZERA. OUR FACTORY-TRAINED TECHNICIANS ARE THE MOST QUALIFIED TO PROVIDE YOU WITH THEIR EXPERT ADVICE. THEY WILL WORK WITH YOU TO ENSURE YOUR AZERA CONTINUES TO OPERATE TO OUR SPECIFICATIONS FOR MANY MILES TO COME. *TR

THE AIR BAG LIGHT STAYS ON CONTACTED THE DEALER SINCE A RECALL WAS ISSUED BEFORE BUT WAS TOLD RECALL HAS BEEN CLOSED THIS SEEMS LIKE A SAFETY ISSUE AND THE RECALL SHOULD NOT CLOSE, ALSO THE POWER SEAT SWITCH ON DRIVERS SIDE WILL NOT RECLINE BACK SEAT ADJUSTS FORWARD AND NOW IS TOO FAR FORWARD INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *KB *TR

THE DASH BOARD HAS A CUT OUT FOR THE PASSENGER SIDE AIR BAG ON TOP AND IS SOMEWHAT PERFORATED AND THINNER IN THAT AREA. DUE TO A DESIGN DEFECT, THE DASH CRACKS OVER THAT AREA. THESE HAVE BEEN REPLACED FOR SOME AND NOT OTHERS. IT APPEARS THAT IT IS UP TO THE LOCAL PEOPLE. I BROUGHT MY QUESTIONS ABOUT THIS DESIGN TO THE DEALER BEFORE THE WARRANTY EXPIRED, IT THEN CRACKED AND NOW THEY WILL NOT DO ANYTHING TO REPLACE IT. I HEAR THE REPLACED ONES CRACK TOO. I HAVE HEARD THAT THEY CAN INTERFER WITH THE AIR BAG. *TT

IMMEDIATELY AFTER HAVING THE DASHBOARD COVER REPLACED DUE TO DEFECT IN COVER, THE ESC/ABS SYSTEM BEGAN ENGAGING AT APPROX 28 MPH ON RIGHT HAND CURVES. SYSTEM WAS TRYING TO APPLY BRAKE TO ONE OF THE REAR WHEELS. PAVEMENT WAS WARM AND DRY AND THE CAR WAS NOT IN A SKID SITUATION. DEALER AND HYUNDAI CORPORATE ENGINEERS HAVE TRIED TO FIND CAUSE AND CORRECT BUT HAVE NOT BEEN ABLE TO SUCCESFULLY FIX THE PROBLEM. THIS HAS BEEN ONGOING FOR ABOUT A YEAR NOW. I HAVE CONCERNS THAT THE ESC/ABS SYSTEM(S) MAY NOT FUNCTION PROPERLY WHEN NEEDED IN SLIPPERY-ROAD CONDITIONS.

ON MY 2007 HYUNDAI AZERA, YOU CAN'T SEE THE DASH LIGHTS IN THE MIDDLE OF THE DASH WHEN THE SUN IS OUT. ONLY WHEN THE SUN IS OUT, I LIVE IN SOUTH FLORIDA SO ITS ALL THE TIME. *TR

2007 HYUNDAI AZERA DASHBOARD IS CRACKING IN TWO PLACES RIGHT ABOVE THE PASSENGER AIR BAG. HYUNDAI AND DEALER WILL NOT FIX THE PROBLEM BECAUSE I HAVE 77,000 MILES AND ITS OUT OF WARRANTY. NOT SURE HOW THIS WILL EFFECT THE AIR BAG IN MY 2007 AZERA. IF YOU GO TO NEW HYUNDAI AZERA OWNERS EXPERIENCES CAR FORUM EDMUNDS.COM YOU WILL FIND MANY MORE LIKE MYSELF.