2013 HYUNDAI AZERA Complaints

AFTER MY ABS SYSTEM WAS ACTIVATED AFTER SLIDING STRAIGHT ON SNOW AND ICE ON A SIDE ROAD (MY SPEED WAS LESS THAN 15 MPH PRIOR TO BRAKING), I HEARD A GRINDING NOISE. SHORTLY AFTERWARD, I COULD SMELL BURNT RUBBER. I INVESTIGATED MY FRONT RIGHT TIRE AND NOTICED THAT A HUGE GROOVE WAS SCRAPED INTO THE SIDEWALL OF THE TIRE (ON THE BACK SIDE OF THE WHEEL). THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP AND THEY CONFIRMED THAT THE COIL SPRING HAD BROKEN IN TWO PLACES AND WAS TEARING INTO THE BACK SIDE OF MY TIRE. IT ALMOST TORE ALL THE WAY THROUGH THE SIDEWALL OF THE TIRE. IF I HAD KEPT DRIVING IT UNAWARE OF THE DANGER, IT WOULD HAVE CUT MY TIRE IN HALF AND CAUSE ME TO LOSE CONTROL OF MY VEHICLE AND I DO A LOT OF INTERSTATE DRIVING.

THIS VEHICLE HAD BEEN SAME ISSUES FROM VERY BEGINNING AFTER PURCHASED YR 2013. SHAKING ENTIRE VHEHCLE EVERY MORNING AND EXHAUST FURNES SO I TOOK SEVICES SEVERIAL TIMES ON DEALER SHOP ON PHARR,TEXAS. NOTHING CHANGED AND NOTHING IMPROVED THEY JUST MENTIONED IT CAME FROM ORIGINAL ENGINE DESIGN AND TYPICAL PROBLEMS BUT NOTHING SERIOUS. OCT.24TH 2017 DROP OFF MY CAR AT THE DEALER SHOP AT PHARR,TEXAS AND THEY DID DIAGNOSIS AND REPLACED SOME PARTS OF THE ENGIN DAY BY DAY. HOWEVER THEY STILL DO NOT KNOW WHAT IS ROOTS CAUSES UNTIL TODAY. I CAN'T UNDERSTAND THAT HOW THEY DIDN'T NOTICED ROOTS CAUSES AND THEY JUST KEEP MY CAR ON THEIR PARKING LOT AND THEY WOULD NOT TOLD ME RESOLVED DATE!

ON MULTIPLE OCCASIONS VEHICLE ENGINE HAS FAILED TO START WITH THE GEAR SELECTOR IN PARK. THE GEAR SELECTOR MUST BE MOVED TO NEUTRAL TO START THE ENGINE OR SOMETIMES THE GEAR SELECTOR CAN BE MOVED THROUGH OTHER GEARS AND BACK TO PARK AND THEN THE ENGINE WILL START.

I WAS DRIVING DOWN THE INTERSTATE ABOUT 11 A.M. ON SUNDAY, JUNE 19 (OVERCAST, SOME RAIN ON AND OFF, STOP AND GO TRAFFIC, SO I WAS PROBABLY GOING ABOUT 30 OR 35 MPH) WHEN I HEARD A LOUD POP, LIKE SOMEONE POPPING A PAPER LUNCH BAG. DIDN'T KNOW WHAT IT WAS SO A COUPLE MINS LATER I HEARD WIND. ALL WINDOWS WERE UP, SO I OPENED THE SHADE COVERING THE PANORAMIC MOON ROOF, AND THAT'S WHEN I SAW THE HUGE HOLE IN THE FRONT PIECE OF GLASS. THIS IS THE ONE THAT MOVES WHEN YOU OPEN IT. THERE WAS NOTHING INSIDE (LIKE A ROCK OR LUG NUT ETC) TO INDICATE SOMETHING HIT IT. THERE WAS NO PREVIOUS DAMAGE TO THE ROOF. I HAD TO PAY A $500 DEDUCTIBLE TO GET IT FIXED, SO IF THIS IS A GLASS DEFECT THEN I SHOULD GET MY MONEY BACK.

STEERING WHEEL IS SO TIGHT IT BOUNCES BACK INTO POSITION ALSO THE CAR DRIFTS ON THE ROAD AND THE STEERING WHEN YOU TURN THE WHEEL ITS LIKE IT SLOTTED SO IF YOU JUST MOVE IT A FRACTION IT WILL FALL INTO A SLOT AND THEN YOU GOING OFF THE ROAD I FEEL THE DRIVE BY WIRE IS SO TIGHT THAT IT WILL SNAP AND KILL SOMEBODY OVER TIME AND THE DRIFTING IT WILL DRIFT FAST SO IF YOUR NOT 100 PERCENT PAYING ATTENTION YOUR DEAD.

WITH A NEARLY FULL TANK OF GAS THE FUEL GAUGE SHOWS COMPLETELY EMPTY AND THE GAS PUMP INDICATOR BEGINS FLASHING. THIS IS A INTERMITTENT ISSUE THAT OCCURS AT RANDOM TIMES. TOOK IT TO DEALER, THEY WERE NOT ABLE TO DUPLICATE EVENT THROUGH I PROVIDED PHOTOGRAPHIC EVIDENCE OF THE PROBLEM AND WAS TOLD TO GO AWAY. THIS PROBLEM STARTED ROUGHLY 4 WEEKS AGO AND HAS HAPPENED 3 TIMES SINCE.

5/31/2016 LEFT FLORIDA TRAVELING I95 NORTH DESTINATION MARYLAND, OVERNIGHT IN NC. PROCEEDED ON OUR TRIP 6/1/2016 UPON GOING ONTO MD RT 50 TRAVEKING IN 4 LANES OF TRAFFIC WE FELT SOMETHING FUNNY. MY HUSBAND MADE HIS WAY TO THE RIGHT SHOULDER OF THE HIGHWAY AT 12:30 PM,GOT OUT OF THE CAR AND IMMEDIATELY CHECKED THE FRONT PASSENGER TIRES AND IT WAS SHREDDED, AND I MEAN SHREDDED. BEING OLDER I CALLED THE MD STATE POLICE FOR ROADSIDE ASSISTANCE, AFTER WAITING I HAD TO CALL THEM BACK AS THE JACK HAD SLIPPED AND WAS NOW UNDER THE CAR, UPON GETTING THE SPARE ON WE HAD TO PROCEED TO GET AIR IN THE TIRE. MY HUSBAND SAID THE BACK PASSENGER TIRES APPEARED LOW AND HE PUT AIR IN IT ALSO. WE PROCEEDED TO GET ONTO RT 75 (IN MARYLAND) AND AGAIN AFTER DRIVING FOR APPROXIMATELY 15 MINUTES WE FELT SOMETHING NOT RIGHT WITH THE CAR, WE AGAIN GOT OVER TO THE RIGHT SHOULDER OF THE 4 LANE HIGHWAY CALLED STATE POLICE ROAD ASSISTANCE AGAIN AS THE REAR TIRE WAS ALSO FLAT AND DAMAGED. THESE TIRES ONLY HAD APPROXIMATELY 24,000 MILES ON THEM.HANKOOK OPTIMO P245/40R19 94V. AT THE TIME THIS OCCURRED WE HAD TO WAIT FOR ASSISTANCE AS WE HAD NO OTHER SPARE. WE FINALLY MANAGED TO FIND A SHOP WITH USED 19 INCH TIRES TO MOUNT ON THE ONES THAT WERE DESTROYED AND I MEAN SHREDDED ! WE HAD TO PUT OUT $130.00 FOR (2) USED UNMATCHED TIRES. AT THE TIME THIS OCCURRED WE WERE ONLY (1) HOUR FROM OUR HOTEL. WE DID NOT ARRIVE UNTIL 7:00PM. I FEEL AS THOUGH HANKOOK SHOULD REPLACE ALL 4 OF OUR TIRES AT THEIR EXPENSE! SOMETHING WAS DEFINITLY WRONG WITH THESE TIRES! IT IS A WONDER THAT WE ARE STILL HERE TO TELL OUT EXPERIENCE!

VEHICLE DRIFTS LEFT AND RIGHT AT INTERSTATE HIGHWAY SPEEDS, REQUIRING CONSTANT ATTENTION AND CORRECTION BY THE DRIVER, WHICH IS DISTRACTING AND CONTRIBUTES TO DRIVER FATIGUE. UNABLE TO TRACK SMOOTHLY AROUND CURVES. SIMILAR TO ALTERNATING CROSS WINDS, EVEN WHEN THERE ARE NONE. SITUATION VERY AGGRAVATING IN ACTUAL CROSS WINDS. POLICE OFFICER PULLED ME OVER AND SAID HE WOULD BE JUSTIFIED IN ISSUING A TICKET FOR "WEAVING". DEALER TECHNICIAN DROVE THE CAR AND ACKNOWLEDGED THAT THIS IS A NEGATIVE CHARACTERISTIC OF ELECTRICAL STEERING AND NOTHING TO BE DONE FOR IT.

WHEN THE SEATBELTS ARE UNBUCKLED, THE WARNING CHIME DOES NOT COME ON. THE BLINKER SOUND DOES NOT COME ON EITHER. WHEN DISCUSSED WITH SERVICE DEPARTMENT AT DEALER, THEY DIDN'T KNOW HOW TO FIX IT.

ENGINE WILL NOT START ON AN INTERMITTENTLY. PUSH BRAKE AND START BUTTON AND ONLY A SOFT BUZZING/CLICK NOISE UNDER HOOD. HAS HAPPENED 4 TIMES IN LAST 3 DAYS. AFTER 3-5 TRIES IT STARTED. DEALER WANTED TO CHARGE 135.00 IF THEY COULD NOT FIND A DEFECTIVE PART. GOOGLED THE PROBLEM AND FOUND THIS IS A PROBLEM WITH 2011-2013 HYUNDAIS. IF MY WIFE IS TRYING TO FLEE AN ATTACKER AND CANNOT START THIS AUTOMOBILE I CONSIDER IT A REAL POTENTIAL HAZARD ACCORDING TO DEALER THERE IS NO RECALL OR HYUNDAI BULLETIN ON THIS PROBLEM EVEN THOUGH IT IS BEING REPORTED AS SUCH BY CONSUMERS ON THE INTERNET..