2013 HYUNDAI AZERA Complaints

Recall has not been done on this vehicle. I can not keep car outside because in Florida it gets too hot. This problem of leaving it outside causes battery drain and effects the cars paint too. It is now seven months since recall notice. By having recall outstanding it prevents me from trading or selling car at fair value.

According to the recall letter that was mailed to me in October of 2023, it says "IMPORTANT SAFETY RECALL- Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed." It says that the Anti Lock Brake System could leak brake fluid internally and cause an electrical short over time. This could lead to an engine compartment fire while parked or driving. As of today, April 6, 2024 there is no remedy for this recall. I have called the Hyundai dealer many times and asked for a solution. They said there is still no solution and refused to buy back the vehicle because of its age. Instead they suggested I try to sell the car privately.

I was sent a Recall Notice back in October/November 2023 regarding the ANTI-LOCK BRAKE SYSTEM (ABS) Module. This is a very serious fire hazard. I called the dealership today and they reported that the remedy is still not available. This is unreasonably negligent. It has been 5/6 months. The starter and sensor wire harness are now damaged and need to be replaced. The dealership also does not keep the harness part in stock.

The contact owns a 2013 Hyundai Azera. The contact stated while driving approximately 35 MPH the vehicle began to vibrate and was losing forward momentum. The contact stated that he depressed the accelerator and the vehicle was not gaining forward momentum. The contact stated that several warning lights had been illuminated, but he was not sure which lights were illuminated. The contact stated that he pulled into a parking lot, stopped the vehicle, and turned it off. The contact was able to turn the vehicle on but he observed that smoke was being emitted from under the hood. The contact turned the vehicle off and opened the hood. The contact stated that he saw several sparks coming from the right side of the vehicle firewall. The contact stated that flames were forming from the bottom of the engine and up to the firewall. The contact stated that he called the fire department. The fire was extinguished with water and chemicals. The vehicle was towed to an independent dealer. The vehicle was not repaired. The insurance provider had not yet inspected the vehicle. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

On 3/4/24 my break light came on approx 9:15pm . I drove the car about 10 min home and pulled in the driveway at 9:30 PM. My husband assessed brake fluid, to find it needed and brake fluid. He added break fluid and told me to take the car to get it checked in the am. The car was making a continuous humming noise. @ 4:55 AM on 3/5/24 we awoke to the tires exploding & the car fully engulfed in flames. Fire department had to put out fire. Then we remember the ABS BREAK recall from Hyundai was no remedy.

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Hyundai recall #251 was originally issued in late September of 2023. It is now almost 6 months since issuance and remedy has yet been transmitted to Hyundai dealer repair facility. It is very well accepted that the remedy will be to replace the ABS fuse, a fairly easy fix, but still no official letter or notice from Hyundai. Six months during winter months to keep car outside for safety is dangerous and unsafe in itself. Personal note - I love my Azera, but will definitely not buy another Hyundai because of their unacceptable delay in this recall repair.

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My emergency brake light was illuminated on my dashboard. As the light came on I was forced to press my brake pedal all the way down to come to a complete stop, which is very abnormal for my brakes as they’ve never malfunctioned that way before.