2012 HYUNDAI ELANTRA Complaints

This report was submitted PREVIOUSLY on April 5, 2023 with no response received by me: My 2012 Hyundai Elantra Limited engine began making a tapping/ticking noise a few years ago. The noise became louder and then I discovered that my car qualified for the EXTENDED POWERTRAIN WARRANTY which was granted to any 2011-2016 Hyundai Elantra owner with 1.8L Nu Engine that a class action lawsuit brought against Hyundai Motor Corporation. I was never notified by Hyundai but rather a mechanic that I brought my car to that was aware of the campaign. I contacted Hyundai and was told to have the engine diagnosed by my local Hyundai Dealer. The results of the diagnosis were submitted to the Hyundai Motors Corporation Warranty department and my claim was denied as I was told that my mileage and years were past the qualifying criteria. I had brought my 2012 Hyundai Elantra Limited to the Hyundai dealership that I had purchased the car as certified used Hyundai in 2014 for the engine diagnosis to determine if the engine noise was related to the Extended Powertrain Warranty granted to owners of any 2011-2016 Hyundai Elantra with 1.8L Nu Engine. The borescope results and photos were sent to the Hyundai Motors Corporation Warranty department and it was confirmed that my engine did indeed have the "piston slap" problem as outlined in the class action lawsuit and all four cylinders were severely scored. Upon contacting Hyundai to request the borescope video and photos that I had paid $200 to the Hyundai dealership service department for the diagnosis, I was told if i wanted the video and photos I would have to hire an attorney to obtain them from the Hyundai warranty Department! I was never notified of this "secret" campaign! Needless to say I am extremely unhappy about this. I deserve to have this engine fixed under the extended warranty that Hyundai failed to notify me about. This is UNREAL! Please tell me what can be done here. Thank you, Douglas E Stevens

Steering wheel clunks side to side, then at 40 mph it vibrates bad. This is a major driving hazard. from what I have read the manufacture is aware and is not recalling the motor driven power steering.

My 2012 Hyundai Elantra Limited engine began making a tapping/ticking noise a few years ago. The noise became louder and then I discovered that my car qualified for the EXTENDED POWERTRAIN WARRANTY which was granted to any 2011-2016 Hyundai Elantra owner with 1.8L Nu Engine that a class action lawsuit brought against Hyundai Motor Corporation. I was never notified by Hyundai but rather a mechanic that I brought my car to that was aware of the campaign. I contacted Hyundai and was told to have the engine diagnosed by my local Hyundai Dealer. The results of the diagnosis were submitted to the Hyundai Motors Corporation Warranty department and my claim was denied as I was told that my mileage and years were past the qualifying criteria. I had brought my 2012 Hyundai Elantra Limited to the Hyundai dealership that I had purchased the car as certified used Hyundai in 2014 for the engine diagnosis to determine if the engine noise was related to the Extended Powertrain Warranty granted to owners of any 2011-2016 Hyundai Elantra with 1.8L Nu Engine. The borescope results and photos were sent to the Hyundai Motors Corporation Warranty department and it was confirmed that my engine did indeed have the "piston slap" problem as outlined in the class action lawsuit and all four cylinders were severely scored. Upon contacting Hyundai to request the borescope video and photos that I had paid $200 to the Hyundai dealership service department for the diagnosis, I was told if i wanted the video and photos I would have to hire an attorney to obtain them from the Hyundai warranty Department! I was never notified of this "secret" campaign! Needless to say I am extremely unhappy about this. I deserve to have this engine fixed under the extended warranty that Hyundai failed to notify me about. This is UNREAL! Please tell me what can be done here. Thank you, Douglas E Stevens

On 10/30/2019 as I was driving down the highway at 75 mph, my front right coil spring broke and punctured my tire. Fortunately, I was able to get to the side of the road but was not in a safe area, putting others at risk. The faulty coil spring breaking and puncturing my tire could have caused a dangerous accident. Given my high rate of speed, I am very fortunate this did not cause an accident and injure myself or others. My car needed to be towed to a tire place, who discovered the broken coil spring, before again being towed to the dealership for repair. It was diagnosed that the spring broke and bent the seat on the strut assembly. Hyundai replaced my front right strut and spring under warranty but did not compensate for the destroyed tire to be replaced. On 2/6/2023 my other coil spring (left front) snapped as well. Fortunately it was where I park outside of my house so no tire was punctured and a potential accident was avoided. I just noticed it on the ground when I got out of my car. Hyundai has issued a front coil spring recall but only recalled a small window of manufacturer dates (11/12/10 to 3/31/11) and mine is not included as it was manufactured 8/23/11. It is very unlikely Hyundai changed their coil spring just before manufacturing my car less than 5 months later. There are several people on car forums that also say their car experienced the broken coil spring but their manufactured date is outside of the recall window. The recall is due to rust being in "Salt-Belt states" which my state of MN is included. Given that now both of my coil springs have now broken as well as the other horror stories online, I firmly believe Hyundai needs to expand the recall window to include more manufactured dates and fix their faulty part to avoid a public safety risk due to a tire blow out from the faulty spring breaking.

Please find below a description of the malfunction in my Hyundai Elantra, as this is the reason I'm requesting inclusion in a recall. Since the week of Thanksgiving 2022, I've had several instances of my vehicle stalling without warning before engaging the transmission; for example, my car once stopped moving completely on the freeway while entering the onramp at 55 mph. Since then, the problem has only gotten worse, stalling up to seven or nine times per week. Because of the severity of this issue, I’ve had it inspected multiple times and would gladly submit it to another one if requested. Obviously, a defect of this magnitude with no obvious cause not only puts me at risk as the driver, as I can’t prepare for a sudden stop, but all road travelers around me are also subject to this issue. As you know, a sudden halt could lead to collusion involving numerous people. To date, an independent service provider has not been able to identify the issue or recreate the problem, as it occurs randomly with no warning lights or signals to prepare me for what’s about to happen. Should you need further details, I may be reached at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2012 Hyundai Elantra. The contact stated that while her son was opening the rear passenger’s side door, the door handle detached. Additionally, the contact stated that the vehicle was experiencing an electrical failure. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000. The VIN was not available.

The contact owns a 2012 Hyundai Elantra. The contact stated that the vehicle was previously repaired under an unknown recall for the Electronic Stability Control (ESC) System; however, the failure recurred, and the ESC warning light illuminated. Additionally, the brakes failed to stop the vehicle immediately. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The airbag light came on and stays on no matter what. I have read this happens a lot with Hyundai Elantra’s made during this time frame. This is a major safety issue if the airbags are not functioning properly.

The issue is a thump in the steering column as you turn the steering wheel slightly from left to right and vice versa. Appears to be the steering column coupling. I have seen several videos on the issue and recalls for similar Hyundai vehicles. Unsure if this is a safety risk. The issue has not been confirmed by a dealer. There are no warning lights associated with this issue. The has not been inspected by anyone. Thank You.

My 2012 Hyundai Elantra has been subject to various recalls – such as number 20V393000, "12V outlet may overheat" – but that seems trivial compared to a safety issue I've been experiencing. There are buttons on the Elantra steering wheel that control radio settings, cruise control, etc. For the past several years, these buttons have been malfunctioning (having effects as if you had pressed a button other than the one you actually pressed). This is a safety hazard if 1) a driver needs to cancel cruise control, and presses the appropriate button, but some other effect happens and cruise control is not cancelled. 2) a driver does not intend to engage cruise control, and presses a button that normally would not cause that to happen, but due to this malfunction, cruise control is engaged. ?? know that tapping the brake is an alternative way to cancel cruise control – but in an emergency driving situation, some drivers will not think of that quickly enough, and rely solely on the steering wheel buttons which are subject to frequent malfunctions. I am requesting a recall to fix this issue.