2002 HYUNDAI ELANTRA Complaints
View complaints related to 2002 HYUNDAI ELANTRA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2002 HYUNDAI ELANTRA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 HYUNDAI ELANTRA- SHANDAKEN, NY
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING 30 MPH THE CONTROL ARM FRACTURED IN HALF, AND THEN KNOCKED THE STABILIZER LINKS OUT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, AND HE WAS INFORMED OF THE CONTROL ARM FAILURE. SHE CONTACTED THE DEALER IN REFERENCE TO RECALL #09V125000 (SUSPENSION:FRONT:CONTROL ARM). A TECHNICIAN STATED THAT SHE WOULD HAVE TO MAKE A COMMITMENT TO PAY $1000 IN ORDER FOR HIM TO REPAIR THE VEHICLE ACCORDING TO RECALL. HE THEN ADDED THAT IN ORDER TO PERFORM THE REMEDY REFERENCED IN THE RECALL, HE WOULD HAVE TO TAKE THE MUFFLER DOWN. SHE THEN CONTACTED THE MANUFACTURER, AND A REPRESENTATIVE TOLD HER THAT THE DEALER WAS GOING TO CREATE ANOTHER ESTIMATE FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 HYUNDAI ELANTRA- AMBRIDGE , PA
TO WHOM THIS CONCERNS, REGARDING NHTSA "CAMPAIGN ID NUMBER" 09V125000. WHILE DRIVING MY 2002 ELANTRA THE FRONT LEFT WHEEL MOVED (SLIPPED/SNAPPED) OUT OF PLACE TO THE POINT THAT IT WAS RUBBING AGAINST THE BACK OF THE WHEEL WELL WHEN TRYING TO STOP IN TRAFFIC. THE CAR DID NOT STOP AS IT NORMALLY WOULD (IT FELT LIKE THERE WAS NO STOPPING POWER). MY VEHICLE HIT ANOTHER VEHICLE FROM BEHIND WHICH CAUSED SIGNIFICANT DAMAGE TO THE FRONT END OF MY CAR. I TOOK THE VEHICLE TO MOON TWP AUTO BODY TO GET AN ESTIMATE FOR THE DAMAGE. PART OF THE ESTIMATE WAS TO REPLACE THE LOWER CONTROL ARM AND THE ADJUSTER WROTE ON THE DRIVERS SIDE WINDOW THAT ANYONE HANDLING THE CAR SHOULD TAKE CAUTION AS THE CONTROL ARM IS "RIPPED" OUT. FOR CONSIDERATION I POSE THIS QUESTION "WHY WOULD THE BODY SHOP ESTIMATE REPLACING THE CONTROL ARM IF IT WASN'T BROKEN?" I'VE JUST RECEIVED AN INVOICE FROM THE HYUNDAI DEALERSHIP (FALCONI'S 412-269-1234) ITEMIZING THAT THEY REPLACED BOTH CONTROL ARMS PER THEIR CAMPAIGN NUMBER 091, BUT THAT THE CONTROL ARM WAS NOT BROKEN. ADDITIONALLY, I RECEIVED PICTURES TAKEN BY THE DEALERSHIP SHOWING SIGNIFICANT ROTTING ON BOTH SIDES OF CONTROL ARM. I CONTEND THAT THE ACCIDENT WOULD NOT HAVE OCCURRED IF THE CONTROL ARM HAD NOT SLIPPED OUT OF PLACE. I'VE BEEN IN CONTACT WITH HYUNDAI CORPORATION AT 800-633-5151 AND ASKED THEM TO COMPLETE ALL REPAIRS FOR THE DAMAGE DIRECTLY RELATED TO THE ACCIDENT. THEY CONTINUE TO CLAIM THAT THE CONTROL ARM WAS NOT ROTTED AND DISPLACED AND WILL NOT FIX THE DAMAGE. MY CASE NUMBER WITH HYUNDAI IS #3711968. AT THE TIME OF THE ACCIDENT I WAS UNAWARE OF THE RECALL AS THE PREVIOUS/ORIGINAL OWNER (MY FATHER) NOR MYSELF HAD RECEIVED A RECALL LETTER. NOTE: A RECALL LETTER HAS STILL NOT BEEN RECEIVED BY EITHER OF US. I MOVED FORWARD AS IF I HAD NO CLAIMS AGAINST ANYONE OR ANY COMPANY. I HAVE MORE INFO/PHOTOS IF REQUIRED.*TR
Source: NHTSA WEB SITE -
2002 HYUNDAI ELANTRA- BRISTOL, RI
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. HE STATED WHILE HAVING REPAIR WORK PERFORMED, THE DEALER ADVISED HIM OF NHTSA CAMPAIGN ID NUMBER: 09V125000, ASSOCIATED WITH HIS VIN ON THE LOWER CONTROL ARM AND SUB FRAME ASSEMBLY. THE MECHANIC ADVISED THE CONTACT THAT IT WAS NOT SAFE TO DRIVE THE VEHICLE DUE TO THE NATURE OF THE SUB FRAME. THE PARTS WERE NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 HYUNDAI ELANTRA- BLACKSBURG, VA
GOING APPROXIMATELY 20 MPH APPROACHING STOP SIGN. CAR CAME TO COMPLETE STOP. COULD NOT EXIT DRIVERS SIDE DOOR. EXITED PASSENGER SIDE TO FIND FRONT LEFT TIRE TURNED OUT AT 90 DEGREE ANGLE. FRONT LOWER CONTROL ARM RUSTED THROUGH AND BROKEN. *TR
Source: NHTSA WEB SITE -
2002 HYUNDAI ELANTRA- UNKNOWN, PA
2002 HYUNDAI ELANTRA'S LOWER CONTROL ARM RUSTED. *NJ THE CONSUMER'S WIFE LOST STEERING IN THE VEHICLE. THERE WERE PREVIOUS PROBLEMS WITH THE ALIGNMENT AND NOISES FROM THE FRONT OF THE VEHICLE. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED FOR THIS VERY PROBLEM, BUT WAS NEVER NOTIFIED. *JB
Source: CONSUMER LETTER -
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2002 HYUNDAI ELANTRA- KINGSTON, NY
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND NOTICED OIL LEAKING FROM THE TRANSMISSION. IN ADDITION, THE CONTROL ARMS ON BOTH SIDES OF THE VEHICLE HAD HOLES AND WERE CORRODED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE CONTROL ARM AND SUBFRAME FAILED. THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION:FRONT:CONTROL ARM) DUE TO THE UNAVAILABILITY OF THE NECESSARY PARTS FOR THE REPAIR. THERE IS A MASSIVE BACK ORDER FOR THE PARTS. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN DUE TO THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 111,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 HYUNDAI ELANTRA- BINGHAMBON, NY
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT NOTICED THAT THE FRAME SHIFTED TO THE FRONT TIRES. HE ALSO NOTICED THAT THE CONTROL ARM SNAPPED WHEN HE ATTEMPTED TO STOP THE VEHICLE. PRIOR TO THE FAILURES, THE VEHICLE WOULD SHAKE WHENEVER THE BRAKES WERE BE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CONTROL ARM AND THE SUBFRAME NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 HYUNDAI ELANTRA- LUDLOW, MA
I WAS DRIVING IN MY TOWN AND I WENT TO TAKE A LEFT TURN AND THE NEXT THING I KNEW MY STEERING WHEEL JOLTED FURTHER TO THE LEFT THAN I HAD TURNED IT AND I WAS IN ONCOMING TRAFFIC. LUCKILY THE ONCOMING CAR HAD ENOUGH TIME TO STOP AND SWERVE OUT OF THE WAY TO AVOID A HEAD ON COLLISION. AT FIRST I THOUGHT I HAD A FLAT TIRE, BUT UPON CLOSER INSPECTION I NOTICED THE BOTTOM OF THE FRONT RIGHT WHEEL WAS TILTED INWARD ON ALMOST A 45 DEGREE ANGLE SO THAT THE HUB CAP WAS ALMOST IN CONTACT WITH THE PAVEMENT. I WAS ABOUT A MILE FROM MY HOUSE AND WAS BARELY ABLE TO GET THE CAR BACK HOME WITH OUT SWERVING ALL OVER THE ROAD TRYING TO STEER. UPON INSPECTION BY A MECHANIC, WHO HAD TO COME TO MY HOME, THERE WAS A LOT OF RUST UNDERNEATH THE CAR, ESPECIALLY ON THE LOWER CONTROL ARMS. I WENT ONLINE TO RESEARCH HOW MUCH IT MIGHT COST TO FIX AND FOUND THAT IT HAD BEEN A RECALL WITH HYUNDAI, HOWEVER I NEVER GOT THE RECALL NOTICE. WHEN I CALLED HYUNDAI CONSUMER AFFAIRS TO INQUIRE, THEY CLAIMED THEY DIDN'T HAVE MY ADDRESS AND THEREFORE I NEVER RECEIVED THE RECALL. I BOUGHT THE CAR USED IN 2004, IT IS NOW 2009, I DO NOT BELIEVE THERE IS ANY EXCUSE AS TO WHY THEY SHOULD NOT HAVE HAD MY ADDRESS AND TO WHY I DID NOT RECEIVE A RECALL. SOMEONE COULD HAVE GOTTEN SERIOUSLY INJURED OR KILLED. HYUNDAI WILL ONLY COVER THE LOWER CONTROL ARMS AND NOTHING ELSE. NONE OF THE DAMAGE CAUSED BECAUSE OF THEIR NEGLIGENCE IS COVERED AND I CAN'T EVEN GET A RENTAL. I NEED NEW TIRES AND NEW HUB CAPS, THERE IS A HOLE IN MY RESONATOR FROM HITTING THE CURB WHEN I VEERED OFF THE ROAD, THERE ARE SCRATCHES ON MY REAR AND A CRACKED BACK HEADLIGHT FROM THE ONCOMING CAR BRUSHING AGAINST MY REAR. HAD I GOTTEN THE RECALL NOTICE, NONE OF THIS WOULD HAVE HAPPENED! THE ROOT CAUSE IS POOR MANUFACTURING, ALL OTHER DAMAGES DUE TO THIS SHOULD BE REIMBURSED WITH OUT ANY HASSLE BECAUSE HYUNDAI SHOULD BE GRATEFUL THEY HAVE NOT KILLED ANYONE YET. *TR
Source: NHTSA WEB SITE -
2002 HYUNDAI ELANTRA- LEBANON, PA
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT ILLUMINATED AND WOULD NOT DIM. THROUGH ONLINE RESEARCH, SHE FOUND A RECALL REGARDING THE AIR BAGS; HOWEVER, HER VIN WAS NOT INCLUDED. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD REPAIR THE VEHICLE BECAUSE THIS IS A MAJOR SAFETY ISSUE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 74,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 HYUNDAI ELANTRA- PHOENIX, NY
2002 HYUNDAI ELANTRA DRIVER SIDE BALL JOINT NOISY AND LOWER CONTROL ARMS RUSTED. REPAIR SHOP STATES NEEDS REPLACEMENT ASAP A IS NOT SAFE. I KNOW OF THREE OTHERS WITH SAME PROBLEM. TOOK TO DEALERSHIP FOR COMPLAINT AS I THOUGHT IS WAS A RECALL. THEY INSPECTED AND SAID NOT RUSTED THROUGH AND WAS NOT COVERED. HOWEVER THEY REPLACED SOME FUEL CUT VALVE THAT HAD A RECALL. PLEASE NOTE I CAN SEE DAY LIGHT THROUGH CONTROL ARMS. THIS IS A MAJOR ISSUE AND SOMEONE IS GOING TO GET HURT. *TR
Source: NHTSA WEB SITE