2020 HYUNDAI ELANTRA Complaints

Reporting on 2020 Hyundai Elantra. I have owned since 2023, my car is currently at a Hyundai certified dealership for it's 3rd transmission in the three years I have owned it. All 3 transmission were inspected and then replaced by Hyundai certified technicians. The Safety aspect is the inability to get you vehicle off the highway.

Currently, there are 30,564 miles on my vehicle and I am the original owner of the vehicle since early 2021. This is a continuous intermittent problem that can occur at any time when trying to accelerate the vehicle. The vehicle could be moving down the road and you go to accelerate and the RPM's drop dramatically, giving you no power. The same thing has happened when trying to accelerate from a stop. The vehicle would start to accelerate and then all of a sudden the RPM's drop, giving you no power. I have had the vehicle to the dealership for this problem and I am being told that they can't do anything about it because they can't duplicate it. If this happened when it was necessary for me to get out of the way of a vehicle, an accident could occur, resulting in sirius injury or death. Also, there were no warning lights or check engine light that came on at any time when the problem presented itself.

Around 9 p.m., I was driving home on the XXX highway at about 60 mph. The road was clear, with no obstacles ahead, and it was lightly drizzling in the [XXX] area. Suddenly, the car's emergency braking system activated, then returned to normal. Although it startled me, thankfully there were no cars behind me to avoid a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Hyundai Elantra. The contact stated that while driving, the vehicle unexpectedly stalled. The vehicle was able to restart. The check engine light illuminated. The vehicle was taken to an independent mechanic Camshaft sensor failure. The camshaft sensors were replaced; however, the issue persisted. The vehicle was then taken to the dealer where it was diagnosed with engine failure but the vehicle was not repaired. The manufacturer was notified of the issue. The contact associated the issue with NHTSA Campaign Number 21V301000 (Engine). The approximate failure mileage was 105,000.

This complaint documents a recurring automatic transmission failure resulting in three complete vehicle shutdowns during active operation — two at highway speed and one in an active turning lane. The most recent failure occurred within 15 minutes of the vehicle being released from an authorized Hyundai dealership in College Park, Maryland, whose general manager admitted in a recorded call that the vehicle was released knowing the transmission was unrepaired and unsafe. The first failure occurred in 2025 on a highway with no prior warning. The vehicle was towed to the dealership, where the transmission was confirmed defective and repaired under warranty. The second failure occurred in January 2026, again on a highway with no warning. The dealership held the vehicle from January through May 2026 — four months — with no updates despite multiple owner inquiries. In April 2026 the dealership confirmed the transmission had failed again and was seeking Hyundai corporate authorization for the warranty repair. On May 21, 2026 I was told the vehicle was ready and the transmission had been fully repaired under warranty. This was false. On [XXX], within 15 minutes of leaving the dealership, the transmission failed a third time, completely shutting the vehicle down in an active turning lane with no warning. The general manager at Hyundai College Park later admitted in a recorded call that the transmission was never repaired and the vehicle was released only to recover the dealership's rental car, with full knowledge it was unsafe. All three failures were confirmed by the authorized dealer. Component is available for inspection. NHTSA investigation and recall consideration requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought a 2020 Hyundai Elantra in 2024 with 67k miles on it. After driving 22k miles the check engine light went on and when it was brought in to get it checked the transmission went out. I did not buy a warranty so I understood it would not be covered. The issue I had was it was very hard to get information on the condition of the car that was sold to me. What I found out was that the transmission fluid was likley not changed ever and definetly not checked before the car was sold since the check engine light was not on and the engine sounded fine when I bought it. Which when I did meet with the service manager was informed of. The service manager noted that the IVT transmission has a long history of going out and is a bad design. He stated that most cars are not being made with it anymore and that this is well known problem. My biggest issue is that they knew this when it was sold and since the car was already over 60k when they got it should have at least checked the fluid or put in new fluid due to the history of transmission problems on the car. It is very likely this was not done to the likelihood the fluid was already bad and the transmission would have gone out so they wanted to pass it on to the customer. I know it is on me to know about a car when it is purchased but did not think of checking specifically on what type of transmission was in the car and now always will. I have had two Hyundai and both went over 200k without problem. To have one go 89k and go out was totally unexpected and there were no warnings except a check engine light. The service manager was nice but told me there was nothing that could be done.

The contact owns a 2020 Hyundai Elantra. The contact stated that while driving at an unknown speed and at a stop, the vehicle lunged forward. The RPM increased and decreased without applying the accelerator pedal. The check engine light was illuminated. A mobile mechanic reset the codes but was unable to determine the failure. The vehicle was taken to an independent mechanic who referred him to the local dealer. The local dealer was contacted, who stated there was a transmission pressure sensor issue. which prevents the service from being performed under Hyundai Service Campaign 863 T5B Bulletin: 20-01-028H. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 76,000.

I am submitting this complaint to document ongoing brake related concerns on my 2020 Hyundai Elantra that may affect vehicle safety. Since April 2024, I have experienced repeated brake rotor warpage that causes vibration during braking, reduced braking consistency, and a noticeable change in stopping behavior. These symptoms raise concerns about braking performance and overall vehicle control. I reported the issue to Hyundai Motor America and followed their required warranty process, including an inspection at High Desert Hyundai. The dealership indicated the condition should be covered under warranty, but I was charged twice for what should have been a no cost warranty inspection. HMA later denied warranty coverage based on an undefined claim of “outside influence” without providing any criteria, explanation, or evidence supporting that conclusion. The denial prevented me from understanding the basis of their determination or how it applied to the brake condition. HMA then directed me into the BBB Auto Line program under case number HYU2605570 as the next step for disputing the decision. Throughout this process, Hyundai did not provide any additional information or documentation explaining the cause of the brake condition or addressing the safety concerns I raised. Because braking performance affects stopping distance and vehicle control, I am reporting this issue to NHTSA so the agency is aware of the repeated brake vibration and rotor warpage, the inconsistent braking behavior, and the lack of clarity from the manufacturer regarding the cause. I possess all invoices, communications, photographs, and documentation related to the inspections and interactions with the dealership, HMA, and BBB Auto Line, and I have maintained these records since April 2024. I also filed a complaint with the NHTSA for this same reason on February 4, 2025, complaint no. 11638352, for reference.

The Contact owns a 2020 HYUNDAI Elantra. The contact stated while operating the vehicle at an undisclosed speed, he noticed that his RPM were going back and forth while on cruise control, after removing cruise control the vehicle stayed the same. The vehicle was pulled over and restarted but the vehicle was hesitating to accelerate and noticed a issue with the gears not. The vehicle was towed to a independent mechanic but was not fully diagnosed due to the transmission driving forward when in neutral. The dealer was notified of the failure and a appointment was set for a later date. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 106,000.

The contact owns a 2020 Hyundai Elantra. The stated that the backup camera was inoperable. No warning lights were illuminated. The contact stated that failure was related to NHTSA Campaign Number: 24V879000 (Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed there was no recall. But no assistance was provided. The failure mileage was approximately 19,100.