2012 HYUNDAI ELANTRA Complaints

The contact owns a 2012 Hyundai Elantra. The contact stated that while driving at various speeds, the ABS and air bag warning lights were intermittently illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that an unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. Parts distribution disconnect.

At first the car was fine when I bought if off some random guy and it drove a little rough but was good for the mean time. A month into driving the car I come to realize that the timing change needed to be replaced since it would keep turning off on its own in idle. As I was changing gears on the car after the a month of the repair from drive to reverse I realized the car’s gears were slipping and coming to find out we need a transmission change on the car. While looking into this cars reports using the vin number since I found it a little off putting that the transmission and timing chain is already giving out at 188,000 miles I come to find out the car may have a odometer rollback since it was last reported to have 256,500 miles and it that it was possibly altered. So the Timing chain and the transmission were the components that needed change. My safety was put as risk when the gear would not change redlining the car when driving in public roads cause me to limit my speed to be under the speed limit when realization of the issue set it of the car. The issue has not been confirmed only the time change since it was fixed at a service center. It has also not been inspected by manufacturer, police, or insurance since I’m not sure how to report Odometer rollback fraud. There was an engine light at the time of purchase which was the timing chain and a tire pressure light.

Unknown I have two urgent recall warnings on my vehicle and am unable to park near building structures according to the recall instructions.

My steering wheel started making loud rattling and clunking noise. This happened when I turned or slowed down or went over a bump. It got worse very quickly. I suddenly could not steer at all. So I ran into a pole. Thankfully it wasn't another car or a person. Many people have this same issue. This needs to be recalled ASAP. It's either the pinion and rack issue or the steering wheel issue.

I took my car into Burns Hyundai (Marlton, NJ) for the ABS recall on [XXX], and while leaving the lot, my car doors began locking/unlocking when I braked or accelerated... I called them and took it back on the 10/09 and I was told they did everything correctly and I would have to PAY to have my vehicle diagnosed for THEIR error. I then took my car to Meineke (right next door to Hyundai) for other services recommended by Hyundai on 10/7 (which Meineke later told me that I DON'T need to have done at all) and Meineke told me that Hyundai DID cause the software issue when doing the ABS recall. I filed a complaint with Hyundai (Hyundai Consumer Affairs Case#: [XXX]) and the solution was again for me to take my vehicle back (Burns Hyundai in Marlton OR Hyundai in Burlington) for a diagnosis, and if THEY determine the software issue is not related to whatever they did for the ABS recall, I would have to foot the diagnosis bill. Because Burns Hyundai refused to take accountability from from the onset for their error(s) with my vehicle, my car doors now unlock/lock while I'm DRIVING my vehicle which is DANGEROUS especially if I have children in the back seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly after the steering wheel briefly jerked back and forth, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became regular. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rubber coupling. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin 17-ST-002. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

I went to start my car and it would not turn over. All the lights were on, the vehicle wouldn't move out of park, and the security system kept going off. The last time this happened I had the starter replaced and the neutral safety switch and it was fine for a bit but now it's happened again. This is at least the 3rd time I've had this issue. Please help! I know I'm not the only one. I had to have AAA come and pick my car up and bring it to a garage.

A while ago the airbag light starting coming on intermittently and I originally thought it was the sensor detecting weight in the passenger seat or not and perhaps the sensor was a little off but did not investigate. Over time the light become on constantly but I didn't notice this shift until the horn stopped working recently too. After some troubleshooting of the fuse and relay, an independent shop determined that the clock spring is the issue. After researching online I discovered there is an extended warranty for the clock spring on my vehicle of which I was unaware. I do not recall receiving a letter about this [XXX] ), although the warranty extension was announced years before my vehicle showed signs of an issue. I also saw from other posts that the clock spring is a common issue possibly impacting the reliability of the airbags and horn and dealers have been hesitant to replace the clock spring until the issue reaches a certain degree of severity. Now I wonder if the airbags in my vehicle have not been ready to deploy in case of an accident since the seatbelt light started coming on and driving without a functioning horn adds more risk of an accident. I'm surprised that a recall was not previously issued as both the airbags and horn impact the safety of the vehicle. Apart from the concern of the part reliability itself, the lack of communication around the safety bulletin vs how recalls are communicated seems it could have put many at risk of malfunctioning airbags that would increase the severity of injury in an accident and a malfunctioning horn that would increase the chances of an accident. How is a faulty part that impacts functionality of the airbags and horn not a safety-related defect that merits a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering wheel locks up when trying to start car. Have to jiggle steering wheel to get it unlocked. While driving steering wheel make clicking sound and catches back and forth while driving

The contact owned a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked and turned off, there was smoke coming from the vehicle. The contact stated that the engine compartment had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was provided; however, the cause for the failure was not yet determined. A Police report was not filed. No medical attention was needed. The vehicle was towed to a salvage junkyard. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was informed that the vehicle would be destroyed. The manufacturer was not made aware of the failure. The failure mileage was not available. Parts distribution disconnect.