2017 HYUNDAI ELANTRA Complaints

PROBLEM: DEALER CREATES FINANCIAL BARRIERS TO RECALL COMPLETION I am reporting systematic barriers to recall completion created by Hyundai's authorized dealer that forced me to incur $834.60 in transportation costs for what should be a "no charge" recall repair, potentially discouraging recall compliance. THE BARRIER: UNCONSCIONABLE LOANER TERMS PREVENT RECALL COMPLIANCE How Dealer Creates Recall Barrier Capitol Hyundai's Loaner Contract: Service Manager Tray Nichols confirmed in writing (email 12/15/25, 7:42 AM) that loaner customers are liable for "ANY new damage that was not present before," including: Rock chips from highway driving Door dings in parking lots Small scratches from normal use Customer pays all repair costs Customer pays insurance deductible Customer risks insurance rate increases Why This Creates Barrier to Recall Completion Statistical Reality: AAA research: Average driver gets 1-2 windshield rock chips per year Over 36-day recall service period, rock chips are statistically inevitable Door dings in parking lots over 5+ weeks are unavoidable Customer cannot prevent damage no matter how careful Financial Risk to Customer: Potential repair costs: $500-1,000+ Insurance deductible: $500-1,000 Insurance rate increases: Long-term costs Total risk: $1,000-2,000+ for "free" recall Customer's Forced Choice: Use loaner ? Risk $1,000-2,000+ in costs Don't use loaner ? Pay for alternative transportation ($834.60 in my case) Delay/avoid recall ? Keep driving defective vehicle Result: Financial disincentive to complete recall

While driving, pressing the accelerator pedal, the vehicle hesitated and stalled. No warning lights came on until after I attempted to turn the vehicle back on then the check engine light and low oil light were illuminated. My vehicle was towed to a local mechanic and I was informed that the engine was blown and to tow my car to a Hyundai dealership as I was still under the 10 year/100k mile warranty. After getting my car to Hyundai, I was told I had to get a combustion cleaning for $800 whether the cleaning worked or not before any warranty work could be completed. The cleaning did not work and it was then found that a pin was sheared off inside the engine. My engine was then replaced under warranty but I still had to pay for the cleaning. A second mechanic looked over my paperwork after getting my car back 2 months later and noted that the engine failure could have been diagnosed without the cleaning as the cleaning would not have affected where the pin was sheared off. My 2017 Elantra had 90,315 at the time of this incident.

to whoever it is that can help, I am reaching out to submit a formal complaint regarding my 2017 Hyundai Elantra due to ongoing mechanical and structural issues that began very shortly after I purchased the vehicle, which have progressively worsened. I made the purchase in January 2024 for approximately $13,000 with 60,000 miles. The vehicle now currently has approximately 108,000 miles. Since purchasing the car, I have experienced consistent time consuming and serious issues that I believe indicate defects in manufacturing or design. First, the thermostat had failed during the first winter season I owned the Elantra, despite replacement the vehicle’s heating system still does not function properly. I’m not a fan of the cold. Also, the engine burns oil at an extreme rate. I am required to add oil literally every 2–3 days to prevent the engine from running dry, which presents a serious risk of engine failure and potential safety hazards while driving. And is also costly as oil is not cheap. In addition, the vehicle’s headlights developed spiderweb pattern cracking and shattered from the inside after approximately nine months of use, without any external damage. The paint has chipped across the vehicle, including in door jambs and other protected areas, suggesting poor paint quality. And recently, the lower engine underbody cover has completely broken down and disintegrated over time due to clips constantly falling out. Given the age of the vehicle and the normal use, the amount and severity of these issues are unacceptable. These defects have caused significant financial burden and raise serious concerns on vehicle safety and manufacturing quality. I am requesting that this complaint be reviewed for potential defects or recalls. I would also like Hyundai to be held accountable, either through compensation for the repairs required or replacement. Thank you for your time and attention to this matter. Sincerely, Owner of the 2017 Hyundai Elantra

I bought a car in Hyundai ELANTRA2024 at drivers Mart in Orlando, Florida. About a month after I bought the car I brought it back for something to service dealership area and let them know that the paint was coming off my car. I did notice that there was a tiny little spot that someone putcover paint about a half inch to an inch. The service people the dealership told me that there was a known classaction lawsuit. They weren’t sure what had happened. I looked up the Class action lawsuit for peeling paint, and it did state that there was one for white, beige, and light blue in Canada that was an ongoing lawsuit. The one for US was only doing certain white vehicles. But there was a class action lawsuit for USA, but it was dismissed I think because they thought that it had to do with pebbles or something that came on the freeway etc. basically said it was buyers fault. So now I have taken it to Hyundai dealerships talking to corporate office making appointments four times, now my car as you see is almost 12 inches in diameter by eight more or less and getting bigger by minute because every time I wash the car{has to be by hand, or it rains. My car is bubbling the paint the paint on my car is all the way down to the metal. The metal is not protected so it’s actually rusting, etc. every time it rains it will add another couple inches to my paint coming off. I have called the corporate office again and got my answer on Wednesday, January 5 stating that there’s nothing else they can do, because my car’s is not on the recallThis does not make any sense. Obviously there’s a Facebook/Google sites called Hyundai paint peeling 7.7 k people are in the same predicament and very upset at Hyundai motors not doing anything. Is there any governments or state regulations that are helping people get their car painted or helping people have them be accountable for everything that needs to be done? Government/local have done nothing what is the agency that we need to contact?

The contact owns a 2017 Hyundai Elantra. The contact stated that while driving approximately 40 MPH, the steering wheel became difficult to turn to the left or the right. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the power steering module needed to be replaced. The mechanic advised the contact of NHTSA Campaign Number: 17V213000 (Steering) and referred the contact to the dealer. The vehicle was not repaired. The contact called a local dealer and was informed that the VIN was not included in the recall. The contact stated that the loss of power steering functionality was intermittent but gradually became a recurring failure. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

Year/Make/Model: 2017 Hyundai Elantra ________________________________________ Component or System Involved Exterior paint and primer adhesion on multiple body panels. Affected areas are available for inspection upon request. Description of the Problem This vehicle has experienced progressive paint peeling and delamination over approximately five years. The issue was first reported to Hyundai at approximately 60,000 miles, when peeling was limited. Since that time, large sections of paint have peeled from the hood, roof, and other exterior panels, exposing bare metal. Hyundai reviewed the condition and declined assistance. Hyundai has acknowledged similar paint and primer adhesion failures on certain vehicles through Warranty Extension Z05 and related Technical Service Bulletins. My vehicle, while not included due to paint color, exhibits the same type of paint failure. Safety Risk Paint delamination presents potential safety concerns, including glare from exposed surfaces, driver distraction, and the possibility of paint material detaching from the vehicle while in motion. Confirmation or Reproduction of the Problem The condition has been visually confirmed by the vehicle owner and reviewed by Hyundai. Inspections by Others The vehicle’s paint condition has been inspected by Hyundai representatives. Warning Lamps or Symptoms No warning lamps or messages are associated with this condition. The issue developed progressively over time. ________________________________________ Request for Review I am requesting that NHTSA review whether paint delamination and primer adhesion defects acknowledged by Hyundai may extend beyond the currently covered paint colors and affect additional vehicles of the same make and model. Reference: Hyundai Warranty Extension Z05 and related Technical Service Bulletins documenting paint adhesion failures. Thank you for your time and consideration

Component or System Involved Engine and internal lubrication system. The engine and related components are available for inspection upon request. Description of the Problem In January 2025, this vehicle experienced a catastrophic engine failure and seized. An independent repair facility inspected the engine and reported metal fragments in the engine oil, indicating internal engine damage. The vehicle was then transferred to a Hyundai-authorized dealership for major engine repairs, which were completed on January 18, 2025. Less than one year later, the vehicle developed excessive oil consumption. In October 2025, the engine stalled and was found to have no oil, despite having received an oil change approximately one month earlier. The vehicle is currently undergoing Phase 2 of Hyundai’s oil consumption testing. The dealership has indicated a full engine replacement will likely be required. Oil consumption has been measured at approximately 1.5 quarts per 1,000 miles. This vehicle is not currently included in Hyundai’s engine recall or warranty extension, despite being the same make, model, and model year as vehicles that are covered and exhibiting the same failure characteristics. Hyundai and NHTSA have documented similar engine defects on other Elantra models due to piston oil ring issues, resulting in excessive oil consumption and engine failure. My vehicle exhibits the same symptoms and failure mode. Safety Risk Excessive oil loss can result in sudden engine stalling or seizure without warning, creating a risk of loss of propulsion while driving, including at highway speeds. Confirmation or Reproduction of the Problem The failure has been confirmed by an independent repair facility and by a Hyundai-authorized dealership through inspection and ongoing oil consumption testing. Inspections by Others The vehicle has been inspected by both an independent repair facility and a Hyundai-authorized dealership.

The contact owns 2017 Hyundai Elantra. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle hesitated and stalled. The check engine warning light and the low coolant level warning light were illuminated. The contact stated that a bystander assisted in pushing the vehicle into a parking lot. The vehicle was towed to the dealer, where it was diagnosed and determined that the camshaft needed to be replaced. Additionally, the dealer diagnosed that the Continuously Variable Valve Timing (CVVT) and the timing chain needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V727000 (Engine); however, the model of the vehicle was not included in the recall. The dealer notified the manufacturer of the failure and was informed that the cost of the repair would not be covered because the VIN was not included in the recall. The failure mileage was 99,112.

I've owned a 2017 Hyundai Elantra for a few years now, and it has been a headache. Over the course of the past year and a half, the engine has went out (seized) not once, not twice, but three times without any warning. I go to start the car one day and the engine bay starts shaking and power of the engine goes either completely out or down significantly. It feels like a gamble every few months of if my car will simply stop working. I've had the engine rebuilt twice already and will probably have to have it rebuilt again for the same issue (the timing).

The contact owns a 2017 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal whistling sound coming from the rear of the vehicle. The check engine warning light was illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed that the fuel pump was fractured and had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000.