2011 HYUNDAI ELANTRA Complaints

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE SUDDENLY ACCLERATED AND CRASHED INTO A LIGHT POLE. THE CONTACT WAS SEVERELY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHEN TURNING LEFT AT A BUSY INTERSECTION, THE CAR STALLED. I COULD NOT ACCELERATE AT ALL. THE AIRCONDITIONING WAS STILL RUNNING AND THE CAR WAS OTHERWISE ON BUT IT COMPLETELY STALLED. I HAD TO TURN THE ENGINE OFF AND TURN IT BACK ON IN ORDER FOR THE CAR TO ACCELERATE. I WAS ABLE TO DRIVE IT APPROXIMATELY 20 FEET AND THE CAR STALLED AGAIN WITH ALL THE SAME CHARACTERISTICS AS BEFORE. NO CHECK ENGINE LIGHT CAME ON. *TR

VEHICLE SPUN AND HIT GUARD RAIL ON INTERSTATE 90 HEAD ON , THEN ALSO ON RIGHT SIDE BUT THE AIR BAGS NEVER DEPLOYED!!! WE HAD PREVIOUS ACCIDENTS INVOLVING BOTH A 2005 SONATA AND 2007 ELANTRA IN WHICH THE AIR BAGS ALSO FAILED TO DEPLOY. IN FACT, THE INSURANCE COMPANY FOR THE 2005 ACCIDENT SPENT ALMOST $10,000 TO REPAIR THE CAR RATHER THAN TOTAL IT AND SPECIFICALLY STATED TO ME THAT THEY WOULD HAVE TOTALED THE VEHICLE HAD THE AIR BAGS DEPLOYED. *TR

I WAS TURNING FROM GAS STATION ONTO ROAD, CROSSING 3 LANES OF TRAFFIC WHEN VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND I WAS NEARLY BROAD-SIDED. ALL DASH LIGHTS CAME ON, AND AC AND RADIO WERE ON, BUT ENGINE HAD STALLED. AFTER CALLING HYUNDAI USA I TOOK VEHICLE TO DEALERSHIP, REPORTED AS STALLING AT LOW SPEED AND ROUGH IDLE. HYUNDAI USA REPRESENTATIVE SAID NO PROBLEMS LIKE THIS REPORTED. ALSO SERVICE ADVISER REPORTED NEVER HEARING OF THE PROBLEM WHEN TOOK INTO DEALERSHIP, DESPITE NUMEROUS REPORTS I HAD PRINTED OFF THE INTERNET. IN FACT SAID "WE DON'T ACKNOWLEDGE INTERNET REPORTS AS BEING VALID". *JS

SHORTLY AFTER DELIVERY ON NOVEMBER 30, 2010 CAR BEGAN EXPERIENCING UNINITIATED AND ERRATIC DOOR LOCKING PROBLEMS. REPAIR ATTEMPTS ON MARCH 22, AUGUST 1, AND NOVEMBER 25, 2011 ALL FAILED. FAILURES OCCURRED IN A VARIETY OF PHYSICAL LOCATIONS AS WELL AS BOTH WITHIN A SHORT TIME OF EXITING THE CAR OR WHEN THE CAR WAS LEFT UNLOCKED OVERNIGHT. FAILURES WERE NOT RELATED TO THE PHYSICAL LOCATION OF THE REMOTE KEY FOB. WITH DRIVER-DOOR WINDOW OPEN PHYSICAL ABNORMALITIES WERE VISIBLE PRIOR TO ATTEMPTING TO OPEN THE DOOR. DEALER OBSERVED PHYSICAL DEFECT AND REPLACED LATCH AND ACTUATOR ASSEMBLY ON NOVEMBER 25, 2011. WITH WINDOW OPEN, TWO ATTEMPTS TO UNLOCK THE DOOR USING DOOR-MOUNTED ELECTRICAL CONTROL SYSTEM FAILED TO OPEN THE LOCKED DOOR. ONE ATTEMPT ACTIVATED THE CARS ALARM SYSTEM. KEY FOB WAS IN HOUSE. IF THE LOCKING SYSTEM MALFUNCTIONED IN A SIMILAR MANNER DURING AN ACCIDENT, THE DRIVER WOULD BE TRAPPED INSIDE THE CAR AND, ACCESS BY EMERGENCY SERVICE PERSONNEL WOULD BE IMPEDED. THERE WAS NO RESPONSE TO DECEMBER 22, 2011, JANUARY 11, AND FEBRUARY 4, 2012 REQUESTS TO THE DEALERSHIP FOR APPOINTMENT WITH THE FACTORY REPRESENTATIVE FOR TECHNICAL ASSISTANCE. ON JANUARY 17, 2012 DEALER MADE PHYSICAL CHANGES TO THE ALARM SYSTEM. FIFTH REPAIR ATTEMPT ON FEBRUARY 23, 2012 (5,600 MILES) INCLUDED THE HISTORY OF THE UNRESOLVED MALFUNCTIONING. DEALERSHIP DID NOT PROVIDE REQUIRED REPAIR-ORDERS FOR THE 4TH OR 5TH ATTEMPTS. HYUNDAI MOTOR AMERICA CONTENDS THE DEALER WAS NEVER ABLE TO DUPLICATE THE PROBLEM, DESPITE NOVEMBER 25, 2011 WARRANTY REPAIR-ORDER FOR MECHANICAL ABNORMALITY ASSOCIATED WITH THE SELF-LOCKING DEFECT CONFIRMED BY DEALERSHIP PERSONNEL. THERE IS NO RECORD OF ANY SPECIFIC TECHNICAL ASSISTANCE BY HYUNDAI MOTOR AMERICA. ON MARCH 2, 2012 CAR WAS DISASSEMBLED MAKING IT IMPOSSIBLE TO DUPLICATE THE PROBLEM AND DEALER UNILATERALLY CEASED WARRANTY SERVICE.

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE BRAKES WERE DEPRESSED WHEN THE VEHICLE STALLED WHILE THE CONTACT WAS SHIFTING INTO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 66. THE CONSUMER STATED WITHIN THE FIRST WEEK OF OWNERSHIP, THE VEHICLE STALLED IN REVERSER, THE SAME THING HAPPENED TWO MORE TIMES AFTER THE VEHICLE WAS RE-PROGRAMMED TWICE BY THE DEALER. ON ONE OCCASION, WHILE DRIVING, THE GEAR SUDDENLY SHIFTED FROM DRIVE TO NEUTRAL AND STOPPED SHORT. UPDATED 09/14/15. *JB

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT STATED THE VEHICLE WOULD PULL TO THE LEFT MAKING IT DIFFICULT TO CONTROL. THE CONTACT HAD TO USE EXCESSIVE FORCE IN ORDER TO CONTROL THE VEHICLE. THE CONTACT WAS AWAITING A SERVICE APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. NONE OF THE REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 7,450 AND THE FAILURE MILEAGE WAS 7,000.

VEHICLE SUDDENLY BECAME DIFFICULT TO STEER, ESPECIALLY AT LOW SPEEDS AND WHEN BRAKING, JUST LEFT AND RIGHT OF CENTER. FEELS AS IF THE POWER ASSIST IS EITHER FAILING OR RESISTING - REQUIRES UNDUE EFFORT TO TURN THE WHEEL. THE PROBLEM CONTINUED AND DEALERSHIP REPLACED THE STEERING COLUMN AND THE EPS UNIT. PROBLEM WAS NOT RESOLVED, BUT NOW DEALERSHIP SERVICE DEPT. STATES THAT EVEN THOUGH IT IS A COMMON COMPLAINT THEY HEAR ABOUT THIS CAR, AND THAT THE MANUFACTURER IS AWARE OF IT, IT IS "NORMAL" FOR THIS MODEL. THEY CLAIM THAT THERE IS NOTHING WRONG WITH THE STEERING, AND THAT IT IS NOT DANGEROUS. HOWEVER, I AM AFRAID IT IS POTENTIALLY QUITE DANGEROUS. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE AND EXPRESSED CONCERNS OVER BEING STRANDED WITH A FLAT TIRE. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO PURCHASE A SPARE TIRE SEPARATELY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5.

AT 17K MILES, AND MY 4TH OIL CHANGE AT THE DEALERSHIP, I WAS INFORMED THAT HYUNDAI RECOMMENDED THE REAR BRAKES BE LUBRICATED AT 15K MILES TO AVOID FUTURE ISSUES WITH THE CALIPERS/PADS/ROTORS. I FOUND THIS TO BE VERY UNUSUAL BECAUSE THE FRONT BRAKES SHOULD BE DOING MOST OF THE BRAKING ON THESE FRONT WHEEL DRIVE CARS AND THEY ONLY MENTIONED THE ISSUE HAPPENING WITH THE REAR BRAKES. I TOLD THEM IF THIS WAS ACTUALLY TRUE THEN THERE MUST BE A MANUFACTURER DEFECT AS I HAVE NEVER HAD THIS OCCUR WITH ANY OF THE OTHER FOREIGN CARS WE HAVE OWNED IN THE LAST 10 YEARS. ( 4 HONDA'S, 2 SUBARU'S) THIS DEALERSHIP IS ACTUALLY BEING PROACTIVE IN THAT THEY ARE TRYING TO PREVENT HIGHER FUTURE REPAIR COSTS, THEY MENTIONED THE ROTORS HAVING TO BE REPLACED IF THIS "PREVENTIVE MAINTENANCE" WASN'T PERFORMED. HEARING THIS, I HAVE SEARCHED THE INTERNET AND HAVE FOUND THE FOLLOWING: MANY PEOPLE REPORTING REAR PADS WEARING OUT WAY EARLIER THAN FRONT PADS, BRAKE CALIPERS WERE GETTING RUSTED AND STICKING, EVENTUALLY SEIZING, OVERHEATING THE REAR DISCS AND EVENTUALLY DAMAGING THE ROTORS. THERE IS DEFINITELY SOMETHING DEFECTIVE IN THE REAR BRAKING SYSTEM IF HYUNDAI ADMITS THAT THE REAR BRAKES SHOULD BE LUBRICATED AT 15K MILES. BUT NOT THE FRONT BRAKES AND THAT THE REAR BRAKE PADS WEAR OUT FASTER THAN THE FRONT PADS. *TR