2017 HYUNDAI ELANTRA Complaints

TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA. WHILE DRIVING 35 MPH, THE CONTACT HAD TO SWERVE TO MISS ANOTHER VEHICLE; HOWEVER, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. AS A RESULT, THE VEHICLE STRUCK A CURB, FLIPPED OVER, AND LANDED UPSIDE DOWN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). ONLY THE DRIVER SIDE AIR BAG DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

I RECENTLY PURCHASED A 2017 HYUNDAI ELANTRA FROM NON-HYUNDAI DEALER. AT THE TIME OF THE SALE, A SINGLE KEY WAS PROVIDED VERSUS A KEY FOB. AFTER DRIVING THE VEHICLE FOR A SHORT TIME, THE ALARM WENT OFF ON THE VEHICLE WHICH WAS UNKNOWN TO ME THAT THE VEHICLE HAD AN ALARM. IT HAPPENED AGAIN WITHIN A COUPLE OF WEEKS AND THEN I LOOKED INTO THE ISSUE ONLY TO LEARN THAT THE VEHICLE WAS SOLD NEW WITH A FOB KEY. I WENT TO A HYUNDAI DEALER AND PURCHASED A FOB AND HAD IT PROGRAMMED FOR $185.00. MONEY I SHOULD NOT HAVE HAD TO SPEND. ALSO, THERE WAS A RECALL ON THE VEHICLE THAT THE USED CAR DEALER DID NOT UPDATE TO THE VEHICLE. IS IT LEGAL TO SELL A USED CAR WITHOUT FOB KEY AND NOT INCORPORATE ALL RECALLS?

I WAS DRIVING A SAFE DISTANCE BEHIND A CAR THAT CAME TO A SUDDEN STOP IN FRONT ON ME. THE CAR THAT STOPPED IN FRONT ON HER WAS AN OLDER MODEL EXPLORER 4 DR. THERE WAS ALSO A AT THAT SUDDENLY STOPPED IN FRONT OF THE EXPLORER . AS I APPLIED MY BRAKES IT WAS AS IF THE CAR WOULDN'T STOP. I'M NOT SUE IF THE CAR IN FRONT OF ME BRAKE LIGHTS WERE WORKING BECAUSE I CAN'T SEE HOW I HIT THE CAR FROM BEHIND ! MY CAR WAS TOTALED AND MY INSURANCE COMPANY DROPPED ME FOR THE ACCIDENT ! I WAS ON A CITY STREET.

TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE LOST POWER WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO TEAM HYUNDAI OF BEND (2250 NE HWY 20, BEND, OR 97701, (833) 236-6111) WHERE IT WAS DIAGNOSED THAT THE LACK OF OIL CHANGES CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 11617234. THE APPROXIMATE FAILURE MILEAGE WAS 26,400.

COILS HAVE BEEN REPLACED TO BOTH NUMBER 2 AND NUMBER 3 CYLINDERS AND THE CAR DOES NOT HAVE 20K ON IT YET. THE SYMPTOMS WERE POOR PERFORMANCE, INCLUDING A FEELING LIKE THE VEHICLE WAS GOING TO STALL AND THE INABILITY TO GO MUCH OVER 45 MPH. CHECK ENGINE LIGHT CAME ON BOTH TIMES THAT THIS HAPPENED.

THE CAR WAS PURCHASED AS A NEW CAR WITH 3 MILES ON THE ODOMETER FROM AN AUTHORIZED HYUNDAI DEALERSHIP IN JUNE 2016. IN AUGUST 2018, THE CAR WAS DRIVEN FOR A LITTLE OVER 30,000 (HIGHWAY)MILES AND WAS CHECKED FOR THE 30K-MILE-SERVICE AT THE HYUNDAI DEALERSHIP. THE DAY AFTER, ENGINE CHECK LINE TURNED ON AND THE VEHICLE BEGAN SHAKING HEAVILY IN BOTH HIGH AND LOW SPEED. ALTHOUGH I KNEW THAT THE ISSUE WAS RELATED TO THE ENGINE MISFIRE, AND WAS ABLE TO PROVIDE A OBDII SCAN RESULTS FROM AUTOZONE, BUT THE HYUNDAI DEALERSHIP COMPLETELY IGNORED ALL INFORMATION I PROVIDED. IN FACT, THEY BOASTED ABOUT HOW WELL THEIR "HYUNDAI SCANNERS" ARE THE ONLY SCANNERS THAT CAN CORRECTLY SCAN THE VEHICLE. CONSEQUENTLY, I HAD TO MAKE FOUR VISITS TO THE DEALERSHIP WITHIN FIVE DAYS IN ORDER FOR THEM TO ADMIT THEIR MISTAKE AND FIX THE PROBLEM. HOWEVER, NOW THE ENGINE IS STILL THROTTLING IN AN UNUSUAL MANNER AT A VERY SUBTLE LEVEL. I SPOKE TO THE HYUNDAI'S REGIONAL CUSTOMER SERVICE MANAGER ABOUT HOW THIS MISFIRE COULD LEAD TO DANGEROUS SITUATIONS ON A HIGHWAY WHERE A DRIVER'S AT A GREATER RISK IN HIGHER SPEED TRAFFIC. BUT THE RESPONSE WAS SIMPLY ADVISING ME TO CONTINUE VISITING THE DEALERSHIP.

TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA EQUIPPED WITH HANKOOK TIRES, TIRE LINE: VENUS S1 NOBLE 2, TIRE SIZE: 225/40/R18 N/A WITH A SPEED RATING OF 88W, DOT #: 5MRL1AH4716. THE CONTACT STATED THAT WHILE TURNING INTO A DRIVEWAY AT 15 MPH, THE DRIVER'S SIDE FRONT TIRE EXPERIENCED A BLOWOUT. IN ADDITION, THE CONTACT STATED THAT ALL THREE OF THE VEHICLE'S TIRES WITH THE EXCEPTION OF THE PASSENGER SIDE REAR TIRE, EXPERIENCED SEVERE CRACKING AND PEELING AROUND THE SIDEWALLS. CNS CAR COMPANY (812 WASHINGTON ST, WATERLOO, IOWA 50702 (319-291-7321)) WAS CONTACTED REGARDING THE FAILURE AND SCHEDULED THE CONTACT AN APPOINTMENT TO INSPECT AND REPLACED THE DRIVER'S SIDE FRONT TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WARRANTY COVERAGE. THE FAILURE MILEAGE OF THE OEM EQUIPMENT WAS INITIALLY 4,500. THE FAILURE MILEAGE ON THE DRIVER'S SIDE FRONT TIRE AND VEHICLE WAS APPROXIMATELY 18,000.

BOUGHT CAR BRAND NEW, FROM DEALER. ALL 4 HANKOOK VENTUS S1 NOBLE2 TIRES EXHIBIT CRACKING AND SEPARATION ON SIDEWALL OF TIRES, INSIDE HUB AND EXTERNAL. THIS IS NOT OZONE CRACKING. DEALERSHIP DETERMINED DEFECTIVE TIRE BASED ON MAINTENANCE RECORDS, VISUAL INSPECTION AND TIRE CARE. THIS ISSUE IS IDENTICAL TO ONE DESCRIBED IN PREVIOUS HANKOOK TIRE RECALL FROM JANUARY 2016, EXCEPT FOR TIRE SIZE AND DOT. HANKOOK TIRES WANT TO ISSUE PARTIAL CREDIT. TIRES ARE UNSAFE FOR USE AS DEALERSHIP MENTIONED ONE POT HOLE AND A BLOWOUT WILL OCCUR.

I FIRST EXPERIENCED THE PROBLEM 08/14/18 DRIVING HOME FROM WORK ON I295N, THE CHECK ENGINE LIGHT CAME ON AND THE CAR DIDN'T WANT TO ACCELERATE. ON 08/16/18 THE SAME PROBLEM OCCURRED BUT THIS TIME IT LASTED UNTIL I MADE IT LATE THAT EVENING. I TOOK IT TO HYUNDAI OF ORANGE PARK 08/17/18 HERE IN JACKSONVILLE AND THE PROBLEM COULD NOT BE DUPLICATED. AS I WAS DRIVING TO WORK 08/22/18 MY CAR STARTED DOING THE SAME THING ONLY THIS TIME YOU COULD FEEL THE VIBRATION OF THE CAR NOT WANTING TO ACCELERATE AND THE CHECK ENGINE WOULD GO OFF AS I'M CHANGING GEARS AND SOON AS I AM DONE SHIFTING IT STAYS ILLUMINATED.I CALLED THE SERVICE CENTER AGAIN AND SHE SAYS TO BRING IT BACK IN FOR TESTING AND THEY CAN ONLY FIX IT IF THEY CAN DUPLICATE THE PROBLEM. I AM VERY UNCOMFORTABLE WITH DRIVING THIS VEHICLE IN TRAFFIC NOT KNOWING IF IT WILL CUTOFF AND I AM HIT.

WHILE THE CAR WAS SITTING IN THE DRIVE, THE CAR WAS TURNED OFF ALL OF THE LIGHTS EXCEPT THE HEADLIGHTS AND REVERSE LIGHTS TURNED ON. THE ONLY WAY I COULD TURN THEM OFF IS IF I TURNED THE CAR ON AND BACK OFF. IT HAS HAPPENED 3 TIMES IN THE LAST 3 DAYS. THE FIRST TWO TIMES IT HAPPENED WAS ABOUT 2 HOURS APART FROM EACH OTHER. THE SECOND TIME THE LIGHTS TURNED OFF ON THEIR OWN WITHIN 30 MINUTES. THE THIRD TIME I WAS AT WORK AND AM NOT SURE HOW LONG THE LIGHTS WERE ON BUT I WALKED OUT OF WORK TO THEM ON.