2011 HYUNDAI ELANTRA TOURING Complaints

THERE IS AN ISSUE WITH THE AIRBAG LIGHT IN THE MAIN DASH CONSOLE STAYING ON. WAS CONCERNED AIRBAGS WOULD NOT DEPLOY IN ACCIDENT. HAD VEHICLE SERVICED AT DEALERSHIP. DEALERSHIP INFORMED ME THAT THE CLOCK SPRING IN THE STEERING WHEEL IS TOO TIGHT/DEFECTIVE AND THERE IS A 50/50 CHANCE AIRBAGS WILL DEPLOY IN AN ACCIDENT. MY VEHICLE JUST WENT OUT OF BUMPER TO BUMPER WARRANTY. IF THERE IS ANY QUESTION THAT THE AIRBAGS WILL NOT DEPLOY DUE TO THIS MANUFACTURING ISSUE THEN I BELIEVE IT SHOULD BE COVERED UNDER A RECALL.

WAS PARKED IN A PARKING LOT OF A DRUG STORE FOR MAYBE 10 MINUTES. STARTED THE CAR AND BACKED OUT OF PARKING SPACE. WHEN I PUT THE CAR IN DRIVE TO GO FORWARD THE CAR ACCELERATED TO A VERY HIGH SPEED AND RAN INTO TWO PARKED CARS. WITH HELP I TRIED TO BACK OUT OF THE SPACE BUT WHEN I WENT FORWARD THE CAR ONCE AGAIN ACCELERATED TO A HIGH SPEED DAMAGING MY CAR AND THE TWO OTHER CARS. SEVERAL YEARS BACK I PULLED INTO A PARKING LOT TO MAIL A LETTER. WHEN I PUT THE CAR IN REVERSE TO BACK OUT OF THE PARKING LOT, THE CAR ACCELERATED AT A HIGH SPEED AND BACKED INTO A SNOW BANK. I THOUGHT AT THE TIME THAT I HAD ACCIDENTALLY STEPPED ON THE ACCELERATOR INSTEAD OF THE BREAK BUT READ THE EXACT SAME EXPERIENCE FROM A HYUNDAI OWNER.

I WAS DRIVING ON A BACK ROAD TO MY NEXT DESTINATION WHEN SUDDENLY MY STEERING WHEEL BECAME STIFF. THE EPS AND ESC LIGHTS WERE ON IN THE DASHBOARD. I WAS ABLE TO PULL THE CAR OVER. TURNED IT OFF AND BACK ON. SEEMED OK. POWER STEERING RETURNED. EPS AND ESC LIGHTS OFF. WENT UP A FEW FEET TO STOPLIGHT. LOST POWER AGAIN. DID NOT FEEL SAFE. STOPPED THE CAR. CALLED FOR TOW TRUCK. TOWED TO NEAREST HYUNDAI DEALER. THEY DID DIAGNOSTIC TESTS. ONE TECH SAID IT WAS STEERING COLUMN ASSEMBLY. THEY SAID TO FOLLOW UP WITH REGULAR DEALER NEXT WEEK IF IT HAPPENED AGAIN. ON 4/7/15 CAR BROUGHT INTO DEALER AGAIN FOR SAME PROBLEM. THEY DID AN EPS UPDATE. ON APRIL 15, 2015 MY HUSBAND WAS DRIVING US. HE ALMOST LOST CONTROL OF THE CAR ON THE HIGHWAY BECAUSE HE LOST POWER STEERING. HE PULLED OVER RESTARTED CAR TWICE. THEN STEERING CAME BACK. EPS AND ESC LIGHTS WENT OFF. CALLED HYUNDAI DEALER TODAY. HE SAID TO BRING IT IN. I HAD IT TOWED IN. *TR

DRIVING DOWN ROAD. SOMETHING FELL OFF THE BOTTOM OF THE VEHICLE. ARRIVED AT DESTINATION AND SMELLED STRONG ODOR OF GAS. LOOKED UNDER VEHICLE AND SAW GAS RUNNING OUT ONTO GROUND. TOOK CAR TO MECHANIC. WAS TOLD GAS SYSTEM HAD CORRODED THROUGH ALLOWING GAS TO LEAK ONTO GROUND. HAD CAR TOWED TO DEALER FOR WARRANTED REPAIRS. DEALER SERVICE PERSONNEL NOT FORTHCOMING WITH CAUSE OF LEAK, WILL NOT PROVIDE AFFECTED PARTS FOR INSPECTION. I CONSIDERED THIS AN EXTREME FIRE HAZARD AS A POOL OF GAS COLLECTED UNDER AND AROUND THE VEHICLE. *TR

I STARTED THE CAR AND COULD NOT TURN THE STEERING WHEEL WITHOUT APPLYING HEAVY FORCE. LOOKING AT THE DASH BOARD THE ESC AND EPS LIGHTS WERE BOTH ON. I TURNED OF THE CAR AND RESTARTED AND THE PROBLEM WAS GONE. A FEW DAYS AGO I SAW THE RECALL OF THE 2009 AND 2010 CARS REGARDING THIS VERY PROBLEM. I CALLED HYUNDAI CUSTOMER SUPPORT TO REPORT MY ISSUE BUT WAS TOLD MY 2011 CAR WAS NOT ON THE RECALL LIST. UPON FURTHER RESEARCH I HAVE FOUND THIS VERY ISSUE APPEARING IN ELANTRA CARS AS RESENT AS 2014. I ASK THE SAFETY BOARD TO REEXAMINE THE ISSUE IN REGARDS TO LATER YEAR OF THE ELANTRA CARS. *TR

DRIVER OF OUR CAR, THE HYUNDAI ELANTRA TOURING, SLOWED TO ABOUT 20-25 MPH TO LET A CAR IN FRONT OF US TURN INTO A DRIVEWAY. DRIVER OF A HONDA CRV TRAVELING BEHIND US AT ABOUT 45-50 MPH DID NOT SLOW AND SLAMMED INTO THE BACK OF US. FRONT SEAT PASSENGER HIT HER HEAD ON THE DASHBOARD RESULTING IN A BRUISE AND BLACK EYE AND WHIPLASH BECAUSE SEAT BELT DID NOT RESTRAIN HER, AND AIRBAGS DID NOT DEPLOY. DRIVER'S SEAT SLID BACKWARDS, LOOSENING HIS SEATBELT. HE HIT HIS HIP AND KNEE ON THE DOOR AND EXPERIENCED WHIPLASH. POLICE ON SCENE LOOKED AT SEATBELTS ON BOTH SIDES AND DETERMINED THERE WERE NO "STOP MARKS" INDICATING THE SEATBELTS HAD ENGAGED. *TR

I WAS HIT BY AN UNLICENSED, ILLEGAL DRIVER DRIVING FAR PAST THE SPEED LIMIT IN A NO-CROSSING ZONE. LUCKILY, THERE WAS NO MAJOR HARM, BUT MY SIDE AIRBAG DID NOT DEPLOY, AND MY HEAD SLAMMED AGAINST THE DRIVER SIDE WINDOW. NO ONE CONTACTED ME. *TR

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 5 PM ON A PARTLY CLOUDY DAY THAT WAS NOT PARTICULARLY HOT (~94F) FOR THIS PART OF THE COUNTRY. I HAD BEEN ON THE ROAD FOR ABOUT 4 HOURS WHEN I SUDDENLY HEARD A LOUD "BOOM" SIMILAR TO A SHOTGUN BLAST COME FROM THE ROOF OF MY CAR. I MADE MY WAY OFF THE INTERSTATE ONTO THE FEEDER ROAD AS QUICKLY AS I COULD. UPON GETTING OUT OF THE CAR I FOUND THAT MY SUNROOF HAD SEEMINGLY EXPLODED. ABOUT 75% OF THE GLASS WAS GONE. SOME GLASS FRAGMENTS WERE LAYING ON THE SUN VISOR (AS I HAD THE SUN VISOR CLOSED AT THE TIME), BUT MOST OF THE GLASS WAS PRESUMABLY ALONG THE INTERSTATE SOMEWHERE. THE GLASS BROKE INTO THOUSANDS OF TINY GLASS FRAGMENTS. THE GLASS THAT REMAINED WAS COMPLETELY CRACKED DUE TO THE NATURE OF THE TEMPERED GLASS. THE PIECES OF GLASS ALONG FRACTURE BOUNDARY WERE STICKING UP IN SUCH A WAY THAT THE GLASS MUST HAVE BROKEN IN AN OUTWARD DIRECTION. THERE WAS NO DAMAGE TO THE SUN VISOR. BOTH OF THESE PIECES OF EVIDENCE ALONG WITH THE FACT THAT I DID NOT SEE ANYTHING JUST PRIOR TO THE INCIDENT SHOW THAT THE SUNROOF COULD NOT HAVE BEEN SHATTERED BY AN IMPACT FROM DEBRIS. THE DEBRIS WOULD HAVE HAD TO HAVE BEEN SUBSTANTIALLY MASSIVE TO CAUSE SUCH DAMAGE TO THE GLASS. IT WOULD HAVE CERTAINLY DAMAGED THE SUN VISOR AS WELL. IN ADDITION, THE GLASS COULD NOT HAVE FLOWN OUTWARD AFTER AN INWARD IMPACT FROM DEBRIS. THIS INCIDENT WAS CAUSED BY EITHER FAULTY MATERIALS USED FOR GLASS OR IMPROPER DESIGN THAT DID NOT ACCOUNT FOR ALL LOADS THAT COULD BE APPLIED TO THE GLASS. THIS INCIDENT COULD HAVE EASILY CAUSED AN ACCIDENT BY STARTLING ME AS THE DRIVER ON THE INTERSTATE. ALSO, THE RESIDUAL GLASS COULD HAVE EASILY CAUSED AN INJURY TO THE DRIVER OR PASSENGERS IN THE CAR IF THE SUN VISOR HAD NOT BEEN CLOSED. THIS IS A VERY DANGEROUS ISSUE. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA TOURING. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JERK VIOLENTLY WHENEVER THE BRAKES WERE ENGAGED. THE CONTACT STATED THAT THE BRAKES MADE AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

I BOUGHT THIS CAR IN 2010 AND SINCE THEN MY CAR STARTED GIVING TROUBLE THEY CHANGE MY TRANSMISSION 3 TIMES IN 100000 MILE AND AFTER THAT I STARTED HAVING TROUBLE SPEED PEDDLE. WHEN I PUSH MY SPEED PADDLE CAR WILL DRIVE WITHOUT PUSHING PADDLE. WHEN STOP AT LIGHT I HAVE TO PUSH MY BRAKE VERY HARD BECAUSE MY RPM OF CAR IS 5000 THEN I HAVE TO PUT CAR IN NEUTRAL AT THAT TIME RPM GOES MORE THAN 5000. THEN I WENT TO DEALER 1 RICKCASE HYUNDAI ROSWELL GEORGIA.THEY CANNOT FIX SAME PROBLEM AGAIN. SO I WENT TO OTHER 2 DEALER AUTONATION HYUNDAI MALL OFF GEORGIA. IWENT THERE FOR 3 TIME ONE TIME I DROP MY CAR FOR 2 DAY SO THEY CAN FIND PROBLEM. MY WARRANTY IS GONE BUT I AM TRYING TO FIX MY PROBLEM.I CALL HYUNDAI MOTORS AT NO 18006335151. TALK TO PERSON AND HE CONNECT TO MANAGER AND MANAGER IS TELLING WE CANNOT DO ANY THING IF THE DEALER CANNOT FIND PROBLEM.IT IS VERY RISKY TO DRIVE CAR WITH THIS PROBLEM IF YOU CAN HELP ME OUT I HAVE COMPLAIN BEFORE BUT THERE IS NO RESPONSE FROM YOUR SIDE I DON'T HAVE DATE AND TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR