2007 HYUNDAI ENTOURAGE Complaints

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING DOWN THE ROAD AND WHEN LETTING OFF THE GAS AND VEHICLE STARTS SLOWING DOWN HEAD LIGHTS , BRAKE LIGHTS, INST. PANEL LIGHT, RADIO WOULD CUT OUT FOR A SECOND OR TWO AND COME BACK ON. STARTED OFF DOING IT 1 A WEEK , A COUPLE DAYS , NOW IT DOES IT CONSTANTLY WHEN CAR IS SLOWING DOWN. DON'T GO OFF WHILE AT IDLE. OTHER DRIVERS FLASH THEIR LITES AT ME OR BLOWS THEIR HORN' ESPECIALLY CARS THAT ARE FOLLOWING ME. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE STEERING BUSHING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 40,100.

IN VERY COOL WEATHER (30 DEGREES OR LOWER ) SLIDING DOORS FREEZE SHUT, CAN T OPEN FROM OUT SIDE OR INSIDE THIS HAS HAPPENED BEFORE 2/2011 SOME PART WAS REPLACE IA WAS OK UNTIL NOW. IS THIS A SAFETY ISSUE ? I FEEL THAT IT MAYBE WHAT HAPPENS IF SOMEONE HAS TO EXIT FAST ? *TR

THE BRAKE LIGHTS OF MY 2007 HYUNDAI ENTOURAGE DO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED. ALSO THE ELECTRONIC STABILITY CONTROL (ESC) LIGHT WON'T GO OFF, AND THE CRUISE CONTROL WILL NOT ENGAGE. CONTACTED HYUNDAI CUSTOMER ASSISTANCE, LITTLE TO NO HELP. THEY CONFIRMED THE ONLINE ALLDATA REPAIR NOTICE THAT SAID THERE IS A RECALL FOR THIS VEHICLE WITH THE EXACT PROBLEMS. HOWEVER, THEY COULDN'T TELL ME IF REPAIR WAS COVERED UNDER RECALL. THEY SUGGESTED I CONTACT LOCAL DEALER AND HAVE CAR DIAGNOSED AT MY COST. *TR

WHAT IS WRONG WITH MY HYUNDAI IS BELOW, HOWEVER, THE HYUNDAI DEALER WILL NOT ACKNOWLEDGE SINCE THEY SAY MY VIN IS NOT INCLUDED - HELP. REPORT RECEIPT DATE: APR 15, 2009 NHTSA CAMPAIGN NUMBER: 09V122000 COMPONENT(S): SERVICE BRAKES, HYDRAULIC SUMMARY: HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR MAY CAUSE THE BRAKE LIGHTS TO REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED. CONSEQUENCE: ANY OF THESE MALFUNCTIONS, ALONE OR IN COMBINATION, MAY LEAD TO A CRASH. REMEDY: DEALERS WILL REPLACE THE STOP LAMP SWITCH FREE OF CHARGE. THE RECALL BEGAN ON JUNE 29, 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151. NOTES: HYUNDAI RECALL NO. 092. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . *TR

NOTICED CRUISE CONTROL WAS NOT ACTIVATING AND THEN NOT DEACTIVATING WHEN MANUALLY BRAKING. UPON ARRIVAL AT DESTINATION, WHEN ENGINE WAS TURNED OFF, BRAKE LIGHTS ARE REMAINING ON AND DRAINING THE BATTERY. UNABLE TO GET THE LIGHTS TO TURN OFF. BEEN HAVING INTERMITTENT OCCURRENCES OF ESC INDICATOR GOING ON AT INAPPROPRIATE TIMES AND REMAINING ON. DURING THOSE TIMES, VEHICLE FEELS AS IF BRAKES ARE BEING APPLIED EVEN WHILE I AM ATTEMPTING TO ACCELERATE ON A STRAIGHTAWAY. VEHICLE SEEMS TO BE SO SLOW AS IF BRAKES ARE ENGAGED. FOUND THAT STOPPING THE VEHICLE AND TURNING OFF THE IGNITION COMPLETELY WILL SOMETIMES RESET THE CAR. HYUNDAI CUSTOMER CARE WAS AWFUL!!!! SAID THE STOPLAMPSWITCH ON MY VEHICLE HAS ALREADY BEEN REPLACED THROUGH A PREVIOUS RECALL SO THEY CANNOT REPLACE IT AGAIN EVEN THOUGH THE EXACT SAME PROBLEM IS STILL OCCURRING AGAIN. THEY WANT ME TO TAKE IT TO THE DEALER AND PAY FOR THE DIAGNOSIS AND REPLACEMENT OF THE SAME PART AND PROBLEM! I'VE DONE THAT TWICE BEFORE (PAID FOR DIAGNOSIS OF FAULTY SLIDING DOORS WHICH IS WHY I CAME IN TO BEGIN WITH) ONLY TO BE TOLD THE ERRATIC AUTOMATIC SLIDING SIDE DOORS WILL COST ME $600 EACH TO BE FIXED. UNACCEPTABLE CUSTOMER SERVICE. DOORS SHOULD OPEN AND CLOSE BUT WE HAVE HAD TO LIVE WITH NON-WORKING DOORS FOR OVER 5 YEARS BECAUSE HYUNDAI WOULD NOT FIX THEM FOR FREE AS THAT WAS NOT A RECALL ISSUE FOR THEM. SHAMEFUL SERVICE. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THE BRAKE LIGHTS STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE BRAKE LAMP SWITCH HAD TO BE REPLACED. NHTSA RECALL CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC) MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR

BRAKE LIGHTS FAILED DUE TO A FAULTY STOP SWITCH. SEEMS SIMILAR TO ISSUE FOUND/COVERED BY CAMPAIGN 110. *TR

DRIVING HOME LAST NIGHT MY ESC OFF/ON LIGHT CAME ON. I DIDN'T KNOW WHAT THIS MEANT, BUT KEPT DRIVING. UPON ARRIVAL AT HOME MY BRAKE LIGHTS WOULD NOT COME OFF. THE ONLY THING THAT WOULD MAKE THEM GO OFF IS DISCONNECTING THE BATTERY CABLE. UPON FURTHER TEST THE BRAKE LIGHTS STAY ON WHILE DRIVING AS WELL SO THE INDIVIDUAL BEHIND ME WOULD NOT BE ABLE TO TELL WHETHER OR NOT I WAS ABOUT TO STOP. I CALLED THE DEALER AND THE 800 NUMBER IN REGARDS TO A RECALL THAT I SAW ON THE NHTSA WEBSITE THAT MAY BE RELATED TO THE ISSUE AND THEY SAY MY VEHICLE IS NOT IMPACTED BY THIS RECALL AND THAT I NEED TO TAKE IT IN TO THE DEALER. THE ISSUE SEEMS AMAZINGLY SIMILAR TO THE 2009 RECALL. *TR