2007 HYUNDAI ENTOURAGE Complaints

POWER SLIDING DOORS DO NOT CLOSE PROPERLY. THE DOORS WILL INTERMITTENTLY TRY TO CLOSE TOO FAR AND AN ALARM WILL SOUND TO SIGNAL THAT THE DOORS DID NOT PROPERLY CLOSE. IN SOME INSTANCES, THE DOOR WILL OPEN AGAIN. THIS OCCURS WITH BOTH THE RIGHT AND LEFT SLIDING DOOR. IT DOES NOT SEEM TO MATTER IF THE VEHICLE IS ON LEVEL GROUND OR UNEVEN GROUND. WE HAVE HAD THE VAN IN FOR THIS FIX ON THREE SEPARATE OCCASIONS. *TR

ONE DAY THE AUTOMATIC SLIDING PASSENGER SIDE DOOR DID NOT OPEN. I TURNED POWER OFF AND A FEW DAYS LATER BROUGHT IT TO DEALER FOR REPAIR. THAT WAS JUNE 19, 2008, TODAY IS AUGUST 11 2008 AND I STILL DO NOT HAVE MY CAR BACK. THEY HAVE REPLACED THE BCM, DOOR ASSEMBLY SWITCH, REPROGRAMMED KEY FOBS, AMONGST THE REPAIRS. NOW THEY FINALLY BROUGHT AND ENGINEER IN AND THEY ARE WORKING ON REPLACING THE FLOOR WIRING HARNESS - STILL NO GUARANTEE THE PROBLEM WILL BE FIXED. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE SLIDING DOORS ON HER VEHICLE WOULD NOT REMAIN CLOSED. ON ONE OCCASION, THE DRIVER'S DOOR OPENED WHILE DRIVING AT AN UNKNOWN SPEED. SHE PUSHED VARIOUS BUTTONS ON THE DOOR IN AN ATTEMPT TO KEEP IT CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY REPLACED THE LATCHING MECHANISMS AND SLIDING DOOR LOCK MODULES; HOWEVER, THE FAILURE CONTINUED TO PERSIST. THE MANUFACTURER STATED THAT THEY WOULD BRING IN A MECHANIC FROM CALIFORNIA WHO WOULD DETERMINE THE CAUSE OF THE FAILURE AND THEY WOULD NOT RETURN THE VEHICLE UNTIL IT WAS REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 23,017 AND FAILURE MILEAGE WAS APPROXIMATELY 100. UPDATE 10/01/08 *CW THE POWER SLIDING DOOR, DID NOT OPEN OR CLOSE. THE STEERING WHEEL VIBRATED AT HIGHWAY SPEED. UPDATED 10/02/08. *JB

2007 HYUNDAI ENTOURAGE. PURCHASED IN SPRING '07. BOTH SIDE/SLIDING DOORS ARE AUTOMATIC AND WITHIN A FEW MONTHS OF PURCHASE THEY BEGAN TO HAVE DIFFICULTIES CLOSING. THEY WOULD NOT BE ABLE TO CLOSE AND IMMEDIATELY OPEN AGAIN. THE RIGHT SIDE MORE SO THAN THE LEFT. IT CAN TAKE UP TO 20 ATTEMPTS TO CLOSE THE RIGHT SIDE AT TIMES. WHEN IT BECAME AN ANNOYANCE, MEANING IT OCCURRED ALMOST EVERYDAY WE BROUGHT THE VEHICLE IN TO THE DEALER EARLY THIS SPRING. THE FIRST VISIT THEY NEEDED A SPECIAL ORDER PART AND WE RETURNED SEVERAL WEEKS LATER WHEN THE PART WAS IN. THEY REPLACED SAID PART ON BOTH SIDES. SINCE THE REPLACEMENT, THE DOORS ARE STILL HAVING DIFFICULTIES CLOSING, RIGHT SIDE MORE OFTEN THAN LEFT. IT BECAME MORE THAN JUST AN ANNOYANCE BUT AN ACTUAL MAJOR SAFETY ISSUE LAST WEEK WHEN THE RIGHT SIDE DOOR CLOSED (AFTER 15-20 ATTEMPTS), BUT AS MY WIFE WAS PULLING OUT OF THE SPACE, THE DOOR OPENED ON ITS OWN WITH MY TODDLER SON SITTING RIGHT THERE. FORTUNATELY SHE WAS NOT DRIVING IN TRAFFIC YET. *TR

POWER DOORS DO NOT OOPERATE PROPERLY. IF ON AN INCLINE WHEN I SHUT THEM THEY AUTOMATICALLY OPEN BACK UP. ALSO, THE AUTOMATIC DOOR OPENER WHEN THERE IS AN OBSTRUCTION DOES NOT WORK WHEN A CHILD'S HAND IS THE OBSTRUCTION. *TR

THIS VEHICLE WAS PURCHASED NEW IN AUGUST OF 2007. THE CAR BATTERY HAS GONE DEAD 3 TIMES FOR NO APPARENT REASON. ALL THE DOORS WERE CLOSED AND NO LIGHTS LEFT ON. IT WOULD JUST BE DEAD. THE DEALERSHIP HAS REPLACED THE BATTERY AND SUPPOSEDLY TESTED ALL OF THE ELECTRICAL SYSTEM AND FOUND NOTHING EACH TIME IT WAS BROUGHT BACK TO A HYUNDAI DEALERSHIP. *TR

WE BOUGHT A NEW HYUNDAI ENTOURAGE IN 07 THE FRONT TIRE WILL NOT HOLD AIR. THE KEY LESS REMOTE ENTRY HAS BEEN REPLACED AND IS STILL NOT WORKING. THE VAN WAS IN A ACCIDENT INVOLVING A POLE. THE VAN WAS GOING ABOUT 35 SLIDE ON ICE AND SMASHED THE HOLE FRONT END OF THE VAN. THE AIRBAGS DIDN'T DEPLOY BUT THE LIGHT FOR THE AIRBAGS IS ON. POSSIBLY INDICATING THEY DID DEPLOY BUT DIDN'T. WE THINK THIS COULD BE ALL ELECTRICAL. SOMEONE FOR HYUNDAI MOTOR AMERICA WILL BE OUT TO LOOK AT THE VAN IN 45 DAYS. WE WOULD LIKE THE VAN TOTALED. DUE TO NOT FEELING SAFE WITH THE AIRBAGS. *TR

12 YR. SITTING IN 3RD. ROW PASSENGER SIDE GOT "MIDDLE" SEAT BELT TANGLED AROUND HIS NECK. HE WAS UNABLE TO BREATH, I COULDN'T GET BELT UNTANGLED AND THE SEAT BELT DIDN'T HAVE ENOUGH SLACK TO GET IT OFF OF HIM. I HAD TO CUT THE SEAT IN ORDER FOR HIM TO BREATHE. I WAS UNAWARE THAT IT COULD BE RELEASED WITH A POINTED OBJECT THAT CAN BE PUSHED INTO A TINY SILVER AREA WHICH RELEASES IT. HE IS FINE, BUT IT WAS VERY SCARY. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE DAY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED RIPPLES ON THE RIGHT SIDE OF THE QUARTER PANEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY KEPT AND REPAIRED IT FOR TWO WEEKS. SHORTLY AFTER SHE RETRIEVED HER VEHICLE, SHE NOTICED A SEVERE VIBRATION WHEN DRIVING OVER 55 MPH. THE VEHICLE WAS RETURNED TO THE DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO BENT RIMS. THE TIRES AND RIMS WERE REPLACED, BUT THE FAILURE WAS NEVER FULLY CORRECTED. THE VEHICLE HAS SINCE BEEN TAKEN TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY STATED THAT NOTHING ELSE COULD BE DONE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,300 AND CURRENT MILEAGE WAS 18,000.

I HAVE A 2007 HYUNDAI ENTOURAGE GLS (BASE MODEL WITH MANUAL DOORS). I HAVE TALKED WITH THE DEALERSHIP AND THE MANUFACTURER TO NO AVAIL. MY CONCERN IS THAT IF THE 2ND ROW WINDOWS ARE ROLLED DOWN AND YOU OPEN THE 2ND ROW DOOR(S), THERE IS NOTHING TO STOP THE DOOR FROM RAPIDLY BOUNCING BACK AND SLAMMING SHUT. IN OTHER WORDS, IF YOU ARE ON AN INCLINE WHAT SO EVER (HOOD LOWER THAN THE TAIL), THE DOOR WILL COME SLAMMING BACK-POSSIBLY CRUSHING YOUR HAND OR A SMALL CHILDS HEAD!! IT WILL HAPPEN ON LEVEL GROUND AS WELL, BUT IS MORE PRONOUNCED ON AN INCLINE. THIS COULD DEFINITELY LEAD TO SIGNIFICANT INJURY, ESPECIALLY IN A SMALL CHILD. *CN