2011 HYUNDAI GENESIS Complaints

WHEN ACCELERATING WHILE TURNING A CORNER THE ENGINE LOSES POWER COMPLETELY. IN A HEAVY TRAFFIC SITUATION THIS HAS CAUSED NEAR ACCIDENTS AND ONCOMING DRIVERS TO SLAM ON THE BRAKES. VEHICLE BEGINS AT A DEAD STOP. 1/2 WAY THRU THE TURN THERE IS ALWAYS A COMPLETE LOSS OF POWER AND CAR STALLS FOR SEVERAL SECONDS UNTIL POWER RETURNS. THIS HAPPENS EVERY TIME WHILE ACCELERATING AROUND A CORNER. SCARY

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 35 MPH MERGING INTO TRAFFIC, THERE WAS NO RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED AND THE VEHICLE JUMPED A CURB. THERE WERE NO INJURIES. THE FRONT BUMPER AND FRONT AND REAR WHEELS WERE DAMAGED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000.

TUESDAY FEBRUARY 2, 2016 I WAS DRIVING ON OLYMPIC BLVD APPROXIMATELY 35 PMH. AS I ATTEMPTED TO TURN RIGHT ON THE ROUND ABOUT TO THE AVENUE OF THE STARS I WAS UNABLE TO BRAKE. I FLOORED THE BRAKE PEDAL AND THE BRAKES WERE UNRESPONSIVE. I ATTEMPTED TO BRAKE AGAIN BUT BY THAT TIME IT WAS TOO LATE. MY CAR HIT AND DROVE ONTO THE CURB WHERE IT REMAINED UNABLE TO MOVE UNTIL AAA ARRIVED. I BROKE BOTH LEFT WHEELS AND THE AXEL ALONG WITH OTHER SERIOUS DAMAGE TO THE FRONT OF MY VEHICLE.

MY 2011 HYUNDAI GENESIS ENGAGED IN UNINTENDED SUDDEN ACCELERATION ON 3/9/16 AT 5:35 PM, IN TAMPA, FL, RESULTING IN A CRASH INTO A DWELLING AT 306 WEST FRANCES AVENUE, TAMPA, FL.33607. VEHICLE WAS IN THE PROCESS OF BEING PARKED ON SIDE OF HOUSE WHEN IT ALL OF A SUDDEN ACCELERATED AND APPLYING THE BRAKES FAILED TO STOP IT

THE ENGINE DOESN'T TURN OVER, AND ACCORDING TO THE MECHANICS AT THE DEALER, IT APPEARS THAT THE "ENGINE IS LOCKED UP". PRIOR TO THE CAR JUST STOPPING WHILE I WAS DRIVING, NONE OF THE ENGINE INDICATOR LIGHTS CAME ON. THIS CAR HAS 23,000 MILES. THE MECHANICS HAVE CONTACTED THE WARRANTY DEPARTMENT WHO HAVE REQUESTED PICTURES OF THE OIL PAN. I RECEIVED AN OIL CHANGE EXACTLY ONE MONTH BEFORE THIS INCIDENT AND NO ONE AT JIFFY LUBE NOTED ANY PROBLEMS.

THE BRAKE PEDAL WOULD BECOME SOFT WHILE DRIVING AND WOULD TRAVEL TO THE FLOOR WITH LITTLE TO NO STOPPING POWER. SEVERAL TIMES BOTH ON CITY STREETS AND FREEWAYS THE VEHICLE BECAME DIFFICULT TO SLOW OR STOP AND ALMOST RESULTED IN SEVERAL COLLISIONS. THE VEHICLE HAD BEEN RECALLED AND PREVIOUSLY SERVICED WITH NEW BRAKE FLUID PER NHTSA CAMPAIGN 13V489000. AT 59,000 MILES I HAD ALERTED THE HYUNDAI SERVICE DEPARTMENT ABOUT THE BRAKE FAILURE. THEY WERE UNABLE TO REPRODUCE THE PROBLEM. THE PROBLEM PERSISTED AND NOW THEY WERE ABLE TO REPRODUCE THE ISSUE. THE INTERMITTENT FAILURE OF THE BRAKE SYSTEM IS LIFE THREATENING AND NEEDS TO BE ADDRESSED. THEIR IS QUITE OBVIOUSLY DEGRADATION OF THE BRAKE SYSTEM COMPONENTS DUE TO THE ORIGINAL BRAKE FLUID NOT HAVING CORROSION INHIBITORS.

ON DECEMBER 22ND, 2015, I WAS DRIVING THE CAR INTO MY PARKING LOT AT MY OFFICE WHEN THE CAR BEGAN TO ACCELARATE ON ITS OWN. THIS IS THE SECOND TIME IN THE LAST 6 MONTHS THAT THE ENGINE HAS ACCELARATED WITHOUT DEPRESSING THE ACCELERATOR AND THEN CONTINUED TO REV HIGHER WHEN THE CAR IS PUT INTO PARK. IF IT WAS NOT FOR SOME QUICK THINKING, I ALMOST WENT INTO A WALL OF THE GARAGE. I IMMEDIATELY CALLED THE HYUNDAI DEALER AND SPOKE TO THE SERVICE MANAGER. HE COULD HEAR THE REVING OF THE CAR. HE ASKED IF I FELT SAFE DRIVING IT TO THE DEALER WHICH I DID. ALL THOUGHOUT THE RIDE, THE CAR CONTINUED TO ACCELARATE ON ITS OWN. WHEN I ARRIVED AT THE DEALER AND TURNED THE CAR OFF, THE CAR STOPPED DOING THIS. THE DEALER KEPT THE CAR FOR 5 WEEKS AND COULD NOT DUPLICATE OR FIND ANY PROBLEMS. I HAVE ASKED TO SPEAK TO SOMEONE AT HYUNDAI TO SEE WHAT THE NEXT STEPS ARE IF IT HAPPENS AGAIN

AFTER SECOND TIME ANOTHER WINDOW LIFT (FAILED WITHOUT ANY USE) FELL DOWN, WENT TO DEALER FOR REPAIR. [THE DARKENED WINDOW FILMS WERE LEFT SCRATCHED WITH OPEN SPACES AT EACH REPAIR.] AUTO RELEASED TO CUSTOMER FOR A FEW DAYS UNTIL PARTS WOULD ARRIVE, AFTER RECALL SERVICE. WAS TOLD STOP LAMP SWITCH REPLACEMENT WOULD FIX ALL PREVIOUS ESC AND TRANSMISSION LOCKUP COMPLAINTS. NOT! AFTER LEAVING DEALERSHIP WHEN SLOWING TO 20 MPH WITH ELECTRONIC DOORS LOCKED AND WINDOWS CLOSED, TAPPED BRAKE, CAUSED AUTOMOBILE TO LURCH VIOLENTLY TO A SUDDEN STOP IN RUSH HOUR TRAFFIC. SMOKE FILLED THE INTERIOR AND NEITHER DOORS NOR WINDOWS WOULD OPEN, AND DASH LIGHTS FLASHED INTERMITTENTLY ON A RANDOM BASIS, WITH OUT LOGIC, AND DIED. AUTO WAS IMMOBILIZED AND COULD NOT BE SHOVED NOR DRIVER EXTRACTED BY FIRE DEPARTMENT RESPONSE (2). EVENTUALLY WAS ABLE TO CAUSE PASSENGER POWER WINDOW (ONLY) TO LOWER HALFWAY DURING FINAL FLASH FROM LIGHTS. WITH HELP WAS ABLE TO ESCAPE. TRUNK WAS OPENED WITH MANUAL KEY (KEY FOB INOPERATIVE) AND SWELLED BATTERY WAS MELTING DOWN, WITH VENTILATION, DID NOT EXPLODE. THE OEM BATTERY LOCATION FAILED BY SEDIMENTATION SHORTS FROM A "GOOSEY" SUSPENSION. DEALER RETRIEVED VEHICLE, AFTER WINDOW LIFT REPLACED, DEMANDED CUSTOMER REMOVAL BY PUTTING BAD BATTERY FROM ANOTHER VEHICLE IN FOR JUMP START. DROVE TO NEAREST AFTER MARKET STORE FOR ADSORBED GLASS MAT (AGM) BATTERY TO PRECLUDE FUTURE FIRES. DRIVER'S DOOR ACTUATOR TOTAL FAILURE REPLACED (37631). BRAKE LIGHT SWITCH REPLACED AGAIN (46704). BRAKE SWITCH DIODE RECALL REFUSED BY DEALERSHIPS THAT CONTINUE TO ALSO REFUSE TO ADJUST EMERGENCY FREE PLAY, AT ANY COST. POROUS OEM TIRES REPLACED FOR SAFETY. THIS CAR IS CONSIDERED UNSAFE TO DRIVE UNLESS ONE WINDOW REMAINS LOWERED FOR AN ESCAPE PATH.

ON DECEMBER 18, 2015 AT APPROXIMATELY 4:45PM, MY HUSBAND AND I WERE BEGINNING OUR TRIP TO AN EVENT. WE WERE STOPPED AT A STOP LIGHT, ABOUT THE 4TH OR 5TH CAR IN LINE TO TURN LEFT ONTO A MAJOR ROAD. THERE ARE 2 LANES FOR TURNING LEFT AND WE WERE IN THE TURN LANE NEXT TO THE LANE THAT GOES STRAIGHT ACROSS THE MAIN ROAD BECAUSE WE WERE GOING TO HAVE TO MAKE THE FIRST RIGHT ONTO THE INTERSTATE AFTER GETTING ON THE MAIN ROAD. WE HAD ALREADY COME TO A COMPLETE STOP AND HAD BEEN STOPPED FOR PROBABLY A MINUTE OR SO. CARS WERE ALSO STOPPED BEHIND US. IT IS A STEEP HILL, AND WE WERE FACING UPHILL SO HIS FOOT WAS FIRMLY ON THE BRAKES. THEN ALL OF A SUDDEN THE ENGINE JUST STARTED ROARING LIKE IT WAS FULL THROTTLE AND IT TOOK OFF FORWARD AND HIT A NISSAN FRONTIER PICKUP TRUCK IN FRONT OF US. IT WENT UNDER THE TRUCK'S BUMPER AND KEPT PLOWING FORWARD. HE TRIED TO TAKE IT OUT OF GEAR AND IT WOULD NOT GO. WE WATCHED AS THE HOOD KEPT CRUMPLING MORE AND MORE AS WE WERE LIFTING UP THE TRUCK AS WE WERE GOING UNDER IT. THE BACK WHEELS OF THE TRUCK WERE OFF OF THE GROUND. I FINALLY THOUGHT TO REACH OVER AND TURN THE ENGINE OFF. THANK THE LORD, IT SHUT OFF BEFORE ANYONE GOT HURT.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S VEHICLE ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,233.