2012 HYUNDAI GENESIS Complaints

ACCORDING TO HYUNDAI DEALER, NOTHING WRONG WITH TRANSMISSION, THEY ARE UNABLE TO "DUPLICATE THE ISSUE" I AM EXPERIENCING, DELAYED SHIFTING, HIGH RPMS, ENGINE REVS, AND VIOLENTLY KNOCKS INTO GEAR, RUNS NORMAL FOR A FEW DAYS AND THEN BACK TO THE [XXX]! ALSO EXPERIENCING AN ISSUE WHEN PUTTING GAS IN THE CAR, GAS PUMP ABRUPTLY STOPS AS IF TANK IS FULL WHEN IT IS NOT. WE NEED A RECALL! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHEN MAKING A TURN AT A LOW SPEED THE CAR WILL STALL LEAVING THE POWER STEERING AND BRAKES DIFFICULT TO OPERATE AND THE NEED TO PULL THE CAR TO A STOP, PUT IN PARK AND RESTART WHILE TRYING TO AVOID AN ACCIDENT. BEEN TO DEALER TWICE WITH THEM UNABLE TO FIND ANY PROBLEM. MULTIPLE SAME STORIES ON WEB ABOUT 2009 THRU 2014 GENESIS WITH SAME PROBLEM AND NO SOLUTION. THIS HAS HAPPEN 4 TIMES IN THE LAST 4 MONTHS.

EXPERIENCING INTERMITTENT BRAKE FADE. WHEN APPLYING BRAKE PEDAL, THERE IS LITTLE TO NO BRAKE PRESSURE AND PEDAL DEPRESSES ALL TE WAY TO FLOORBOARD. AFTER PUMPING BRAKE PEDAL, BRAKE PRESSURE WILL RETURN. THIS OCCURS INTERMITTENTLY AT ANY SPEED AND DRIVING CONDITION.

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO STOP AS THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO A DEALER (MERCED HYUNDAI, 1620 V ST, MERCED, CA 95340, 209-384-2000) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT SHOULD GET THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE THE CONTACT WAS ATTEMPTING TO PLACE THE VEHICLE IN DRIVE AND RELEASE THE PARKING BRAKE, THE VEHICLE MADE A LOUD ABNORMAL NOISE. THE VEHICLE WAS TOWED TO SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707 (919) 251-5996) WHERE THE CONTACT WAS INFORMED THAT THE MOTOR FOR THE ELECTRONIC PARKING BRAKE NEEDED TO BE REPLACED AND THE BRAKES WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

ACCELERATING FROM 0 THOUGH 30 MILES PER HOUR CAR PULLS AND MAKES A BIG NOISE.PASSENGERS FEEL LIKE WE WHERE HIT FROM BEHIND. OTHER TIMES REFUSES TO ACCELERATE.TO ENGAGE.PROBLEM OCCURS ON CITY AND TRAFFIC.ONCE ON HIGHWAY, CAR RUNS WELL.CAR HAS BEEN IN THE HYUNDAI DEALER SINCE NOVEMBER 2,2018.HYUNDAI HAS BEEN RUNNING TEST AFTER TEST AFTER TEST AND ARE NOT HONORING THE POWER TRAIN WARRANTY AND WILL NOT GIVE ME A LOANER. I ESTABLISHED A CASE WITH HYUNDAI USA #12341664 TO NO AVAIL.STILL NOT FIXING THE CAR.KEEP RUNNING TEST AFTER TEST AFTER TEST.NEED HELP !.

PASSENGER AIRBAG LIGHT IS ALWAYS ILLUMINATED, WITH OR WITHOUT SOMEONE IN THE SEAT. CALLED THE DEALER AND THEY TOLD ME THAT THEY 'PUT A SEATBELT LABEL ON,' AND THAT I CAN PAY $145 FOR THE DIAGNOSIS.

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A CORROSION BUILD UP CONCERNING THE BRAKE FLUID, WHICH AFFECTED THE HYDRAULIC ELECTRONIC CONTROL UNIT. THE MECHANIC REPLACED THE BRAKE PADS AND MASTER CYLINDER, BUT THE BRAKE PEDAL CONTINUED TO TRAVEL TO THE FLOORBOARD. THE DEALER (ALLEN HYUNDAI, 624 E PASS RD, GULFPORT, MS 39507, (228) 539-5555) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE13033 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC), BUT THE FAILURES WERE SIMILAR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,380.

WHEN THE HEADLIGHT SWITCH IS IN THE ON POSITION, AS OPPOSED TO AUTO, THE HEADLIGHTS MAY OCCASIONALLY FLICKER. THIS PROBLEM IS EXACERBATED BY USING THE TURN SIGNALS. SOMETIMES THE HEADLIGHTS TURN OFF COMPLETELY WHEN THE TURN SIGNAL IS ACTIVATED AND I HAVE TO MOVE THE TURN SIGNAL STALK UNTIL THE LIGHTS COME BACK ON. AGAIN, THIS DOESN'T HAPPEN WHEN THE HEADLIGHTS ARE IN AUTO. IT'S MOSTLY NOTICEABLE IN THE RAIN WHEN THE HEADLIGHTS DON'T COME ON AUTOMATICALLY AND I HAVE TO TURN THEM ON MANUALLY. I FIRST NOTICED THE ISSUE IN 2015 WHEN THE VEHICLE WAS ABOUT 3 YEARS OLD.

FOLLOWING A HARD TURN WHICH ACTIVATED MY ELECTRONIC STABILITY CONTROL (ESC), I LOST ALL PRESSURE IN MY BRAKE PEDAL AND IT SUNK TO THE FLOOR. THIS IS FOLLOWING A NEAR-ACCIDENT IN WHICH I HAD TO ENGAGE MY ABS SYSTEM BY SLAMMING ON THE BRAKES TO AVOID AN ACCIDENT. EVER SINCE THAT ABS ACTIVATION, MY BRAKE PEDAL HAS NOT FELT THE SAME. IT TAKES MORE EFFORT TO STOP NOW AND YOU HAVE TO PUSH THE PEDAL FARTHER THAN USUAL TO GET BRAKE ACTIVATION. I CAN RECREATE THE PROBLEM BY GETTING THE ESC TO ACTIVATE AGAIN IF I SPIN THE TIRES ON A HARD TURN. IMMEDIATELY AFTER DOING SO, I WILL NO LONGER HAVE ANY BRAKING POWER OR PEDAL PRESSURE. HYUNDAI REFUSES TO ACCEPT RESPONSIBILITY FOR THIS BECAUSE EVEN THOUGH MY VEHICLE IS WITHIN THE AFFECTED PRODUCTION YEARS, THEY CLAIM MY VIN DOES NOT QUALIFY FOR THE RECALL. THE RECALL WAS CAMPAIGN 114 WHICH EVENTUALLY TURNED INTO A MANDATORY RECALL. THE POTENTIALLY AFFECTED YEARS RANGE FROM 2009-MARCH 28TH 2012. MY VEHICLE WAS MADE JANUARY 10TH, 2012. THEREFORE IT SHOULD QUALIFY BUT THEY CLAIM IT WILL NOT. I AM AFRAID FOR MY SAFETY AND HYUNDAI NEEDS TO OWN UP TO THEIR MISTAKES AND FIX MY PROBLEM BEFORE I DIE FROM IT. THE 3 INSTANCES I'VE HAD THE ISSUE HAVE ALL OCCURRED WHILE MAKING A HARD RIGHT TURN WITH LOW TRACTION AND THE ESC LIGHT FLASHES MEANING THE ABS WAS INDIRECTLY ACTIVATED. AFTER THIS TURN AND ESC ACTIVATION, THERE WILL BE NO PRESSURE IN THE BRAKES UNTIL IT GETS PUMPED SEVERAL TIMES. SOMETIMES I WILL HAVE NO BRAKE PRESSURE IN THE PEDAL UNTIL I'VE STOPPED 3 OR 4 TIMES AND PUMPED THE BRAKES.