2016 HYUNDAI GENESIS Complaints

HEADLIGHTS ARE SET IN 'AUTO' MODE, BUT ERRATICALLY/SPORADICALLY WITH NO RHYME OR REASON, THEY WILL SHUT OFF, THEN TURN ON. ONE TIME I WAS ABLE TO RECORD THE EVENT ON MY PHONE (AVAILABLE IS REQUESTED). BUT ANOTHER TIME THEY TURNED OFF THEN ON (LIKE I WAS FLASHING MY LIGHTS) WHILE DRIVING. ANOTHER CAR WAS TRYING TO ENTER TRAFFIC AND THOUGHT I WAS FLASHING HIM TO ENTER, RESULTING WITH ME HARD-BRAKING TO AVOID HITTING THE ENTERING CAR. THIS 'FLASHING' OF LIGHTS HAS HAPPENED ON MORE THAN ONE OCCASION, BUT I CAN'T DUPLICATE ON DEMAND (WHICH IS WHY THE HYUNDAI DEALER IS STATING THEY CAN'T DO ANYTHING ABOUT IT. THIS IS A DRIVING SAFETY ISSUE. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, BUT I INDICATED THE LATEST BELOW.

TL* THE CONTACT OWNED A 2016 HYUNDAI GENESIS. WHILE THE VEHICLE WAS IN THE DRIVEWAY AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED THROUGH THE GARAGE DOOR AND INTO THE HOUSE. THE VEHICLE WAS DESTROYED, BUT REMAINED AT THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 805. THE VIN WAS NOT PROVIDED.

I TOOK A FOUR YEAR LEASE ON A NEW 2016 HYUNDAI GENESIS 3.8, FULLY LOADED INCLUDING BLUELINK NAVIGATIONAL SYSTEM. DEALER SAID THAT THE UPDATES AND DOWNLOADS OVER THE NEXT 4 YEARS WOULD AUTOMATICALLY BE INSTALLED "REMOTELY" ON MY VEHICLE ONLY TO FIND OUT, THE 4 YEAR PREPAID BLUELINK NAVIGATIONAL SYSTEM CANNOT DO UPDATES ON MY PARTICULAR VIN#. IT DID NOT HAVE THE CORRECT NAVIGATION AND DISPLAY INSTALLED. WHEN I CALLED BLUELINK EMERGENCY NUMBER, I WAS ON THE PHONE FOR 20 MINUTES AND THEY COULD NOT IDENTIFY THE CAR NOR LOCATE ME BY MY PHONE NUMBER. TOTALLY MISLEADING AND DECEPTIVE REPRESENTATION BY THE DEALER. HYUNDAI CORPORATE AND BLUELINK (OWNED BY HYUNDAI) DID NOT HAVE A SOLUTION OTHER THAN TAKE MY NAME OFF THEIR MAILING LIST OF UPDATES AVAILABLE SO I WOULD NOT BECOME AGITATED OR ANNOYED WHEN THE E-MAILS WERE SENT NOTIFYING OF UPDATES AVAILABLE!

TL* THE CONTACT OWNS A 2016 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL LOUD NOISE THAT CAME FROM THE VEHICLE AND THEN NOTICED THAT THE SUNROOF HAD SHATTERED. THE VEHICLE WAS DRIVEN TO THE DEALER AND DIAGNOSED AS A STONE HITTING THE SUNROOF CAUSING THE PRESSURE TO RELEASE AND FRACTURE THE GLASS THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 02/23/17*LJ....UPDATED 03/15/17 *BF *CN

"TAKATA RECALL" I WAS IN MOTION DRIVING LESS THAN 30MILES/HOUR IN TRAFFIC, STOPPING FEW TIMES AND KEPT A GOOD DISTANCE. ALL OF A SUDDEN, I APPLIED THE BRAKES TO STOP BUT THE VEHICLE DID NOT STOP AND KEPT MOVING FAST. I APPLIED THE BRAKES SOO HARD, VEHICLE DID NOT STOP THE COLLISION SYSTEM THAT WAS SUPPOSE TO STOP THE VEHICLE AND AVOID THE COLLISON DID NOTHING. I REPORTED THE SAME ISSUE WHEN I TOOK THE VEHICLE TO THE DEALERSHIP DURING MY 1ST SERVICE AND EXPRESSED CONCERN REGARDING THE SENSORS NOT WORKING. THE CAR HAS ONLY 6,000 MILES. THE DAY WAS SUNNY AND THIS HAPPEN DURING RUSH HOUR OFF ON GOLF ROAD IN DES PLAINES ILLINOIS

SUDDEN LOSS OF POWER AT FREEWAY SPEED. DRIVING AT FREEWAY SPEED LATE AT NIGHT WITH ADAPTIVE CRUISE CONTROL ON, I ACCELERATED AND CHANGED LANES TO THE LEFT TO AVOID A COLLISION WITH AN INATTENTIVE DRIVER. IMMEDIATELY AFTER CHANGING LANES TO THE RIGHT TO RETURN TO MY LANE, THE CAR STOPPED RESPONDING TO THROTTLE INPUT. RPM GRADUALLY DECREASED TO ZERO AND THE CAR STALLED. NO WARNING LIGHTS UNTIL THE ENGINE STOPPED AT THE RIGHT SHOULDER OF THE FREEWAY. I RESTARTED THE ENGINE. STILL NO WARNING LIGHTS. THE CAR ENTERED A LIMP-HOME MODE WITH MAX RPM AROUND 1500, VERY SLOW ACCELERATION, MAX SPEED ABOUT 50 MPH. IT DID NOT STALL AGAIN DURING THE 10 MILE TRIP HOME. TOWED TO DEALER. DEALER STATES THAT THE OBD2 FAULT CODE WAS P1230, LOW FUEL PRESSURE. THE TECHNICIAN TEST DROVE THE CAR AND REPRODUCED THE BEHAVIOR. INITIAL DIAGNOSIS WAS "FAILURE OF HIGH-PRESSURE FUEL PUMP." TODAY (5 DAYS AFTER INCIDENT) THE DEALER STATES THAT HYUNDAI TECH SUPPORT RECOMMENDS ADDITIONAL DIAGNOSTICS PRIOR TO REPLACING THE FUEL PUMP.

I PURCHASEDA2016 HYUNDIA GENESIS ON DEC. 17, 2015. I ENROLLED IN THEIR BLINK SERVICE THAT NIGHT AND ATTEMPTED TO ENROLL IN THEIR REMOTE CAR STARTING SERVICE THAT IS AN ADDED SERVICE TO THEIR BLINK CONNECT SERVICE. WE WERE UNABLE TO ADD THE REMOTE PACKAGE DUE TO AN INTERNET SERVER PROBLEM. WE WERE ABLE TO SUCCESSFULLY ENROLL IN THE REMOTE STARTING SERVICE UNTIL DEC 21. ON THE MORNING OF 12/23 I LOGGED ON TO THE SMARTPHONE APP AND PROCEEDED TO REMOTE START MY CAR FOR 2 MINUTES. MY CAR WAS PARKED 3 CAR DETACHED GARAGE WITH DOUBLE DOOR GARAGE DOOR OPENED. I STOOD AT BACKDOOR TO WATCH THE CAR START SUCCESSFULLY. I WALKED AWAY AND 5 MINUTES LATER I WHEN TO SEE THAT MY CAR WAS NO LONGER RUNNING. IT WAS NOT. I LEFT MY GARAGE DOOR OPENED. I WAS IN MY OFFICE AND AT 1:10 PM MY NEXT DOOR NEIGHBOR WHO CAN ALSO SEE MY GARAGE FROM BACK OF HER HOUSE TO TELL ME THE LIGHTS ON MY CAR HAVE BEEN ON FOR LONG TIME. SHE KNEW I BOUGHT A NEW CAR AND THOUGHT IT WAS STRANGE THAT MY LIGHTS WERE STILL ON. I INVESTIGATE THE PROBLEM. I FOUND MY CAR WITH THE LIGHTS ON WITH THE ENGINE RUNNING.THE DASHBOARD DISPLAY SHOWED THAT I WAS LOW ON FUEL. I TURNED OFF CAR AND IMMEDIATELY CONTACTED HYUNDIA CUSTOMER CARE AND SPOKE TO A REPRESENTATIVE TO REPORT MY EXTREME CONCERN. BEFORE I PURCHASED I CALLED HYUNDIA TO MAKE SURE THAT THIS CAR HAD AN AUTOMATIC SHUT OFF PROGRAM SYSTEM. I SAW A 60 MIN REPORT ON PEOPLE WHO DIED AFTER FORGETTING TO TURN OFF CAR WITH KEY LESS STARTERS AND THEIR CARS DID NOT HAVE AN AUTOMATIC SHUT OFF PROGRAM. THE HYINDIA CUSTOMER REP TOOK MY REPORT TOLD ME TO HAVE DEALER SERVICE CHECK SYSTEM AND ALSO TURNED ME OVER TO A BLINK REP WHO I REPORTED THE INCIDENCE TO WITH ALL THE DETAILS WHO GAVE ME THE CASE NUMBER OF BL000293583. I HAD DRIVEN THE CAR THE NIGHT BEFORE AND NOTE THAT THEIR WAS 7/8 OF A TANK LEFT.CAR HAD TO BE RUNNING FOR HOURS TO USE THAT MUCH GAS B4 I SHUT CAR OFF.