2012 HYUNDAI GENESIS Complaints

View complaints related to 2012 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2012 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 HYUNDAI GENESIS
    - JACKSONVILLE, FL

    SOMETIME THE TRANSMISSION SHIFT VERY HARD WHILE DRIVING,IT HAS A WILD UNEXPECTED JERK

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - CLERMONT, FL

    2012 GENESIS SEDAN CONSISTENTLY STALLS UNDER MEDIUM TO LOW SPEEDS WHILE BRAKING OR MAKING A TURN. ALL WARNING LIGHTS COME ON AND LOSS OF STEERING AND BRAKING OCCURS. CAR IS DIFFICULT TO CONTROL SAFELY WITHOUT USE OF EMERGENCY BRAKE DUE TO THE LOSS OF STEERING/BRAKING. THIS INCIDENT NOW OCCURS WITH EACH CAR TRIP WHILE TRAVELING ON ALL KINDS OR ROADS AND AT VARIOUS SPEEDS BUT NOT MORE THAN 40 MILES AN HOUR. I AM WORRIED FOR THE SAFETY OF MY WIFE AND 3 YEAR OLD CHILD SINCE I TAKE THEM EVERYWHERE WITH ME. CAR HAS BEEN AT HYUNDAI DEALERSHIP FOR 4 DAYS AND THEY CAN NOT DIAGNOSE THE PROBLEM BECAUSE THERE ARE NO FAULT CODES TO LOOK UP.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - MIAMI, FL

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. THE CONTACT CALLED THE LOCAL DEALER (KENDALL HYUNDAI, 15895 S DIXIE HIGHWAY, MIAMI, FL 33157, (305) 238-0000), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 11551400. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE LOCAL DEALER, IF THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 99,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - HACKENSACK, NJ

    WHILE BRAKING AT A STOP LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR AND I LOST ANTI-LOCK FUNCTION AND HAD TO PRESS HARD ON THE PEDAL TO STOP. THE PROBLEM PERSISTED FOR A DAY OR TWO, THEN WENT BACK TO NORMAL. AFTER ABOUT A WEEK, THE SAME PROBLEM OCCURRED. AFTER RESEARCHING THIS ISSUE, I FOUND NUMEROUS CARS HAD THE SAME PROBLEM, YET IT SEEMS HYUNDAI REFUSES TO TAKE RESPONSIBILITY. THERE IS A RECALL NHTSA CAMPAIGN NUMBER: 13V489000, HOWEVER WHEN I RUN MY VIN #, NO RECALLS ARE LISTED. MY CAR IS A 2012 HYUNDAI GENESIS.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - GREER, SC

    THE VEHICLE WAS IN MOTION IN A BUSY COMMERCIAL AREA. WHEN THE BRAKES WERE DEPRESSED THE PEDAL WENT TO THE FLOOR AND SLOWING OF THE VEHICLE WAS IMPAIRED. TO STOP THE VEHICLE REQUIRED PUMPING THE BRAKES TO RETURN SOME PEDAL PRESSURE. THE CAR WAS DRIVEN HOME AND OVER THE COURSE OF SEVERAL STOPS (PUMPING THE BRAKES) THE PEDAL FORCE RETURNED TO NEAR NORMAL. I AM MAKING AN APPOINTMENT TO HAVE THE CAR SERVICED BY A DEALER.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - AIKEN, SC

    ENGINE SUDDENLY STOPS AT LOW SPEED. IT IMMEDIATELY WILL RESTART BUT ALL POWER ASSISTS ARE LOST UNTIL RESTART. IT DOES SEEM LIMITED TO WARMER WEATHER AND THE AUTOMOBILE IS FULLY WARMED UP. HAS HAPPENED 4 TIMES. FIRST TIME WAS JULY-2017 AND MOST RECENTLY WAS AUGUST-17, 2018. THE DEALER SAYS THEY CANNOT FIND ANY ERROR CODE OR DUPLICATE THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - DISTRICT HEIGHTS, MD

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND SHUT OFF. IN ADDITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS PLACED IN PARK AND RESTARTED. THE CONTACT CALLED THE SAFFORD HYUNDAI OF SPRINGFIELD DEALER AT 703-776-9040 (LOCATED AT 7615 LOISDALE RD A, SPRINGFIELD, VA 22150) AND WAS INFORMED THAT THE FAILURE COULD BE THE BRAKES. THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED BY THE MANUFACTURER'S CONSUMER AFFAIRS DIVISION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - SAN JOSE, CA

    HYUNDAI GENESIS 2012 ENGINE STALLS IN TRAFFIC AT SLOW SPEEDS. AS I WAS SLOWING DOWN ONA CROWDED FREEWAY ON RAMP THE ENGINE DIED. ALL LIGHTS WENT ON AND I HAD NO CONTROL OVER THE CAR STEERING OR BRAKES. AFTER A MINUTE OR SO I WAS ABLE TO RESTART THE CAR AND IT SEEMS TO DRIVE NORMALLY. THIS IS THE THIRD TIME THIS HAS HAPPENED

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - OOLTEWAH, TN

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE DRIFTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO LONG HYUNDAI (6039 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (423) 243-3368) WHERE THE CONTACT WAS INFORMED THAT THE ABS CONTROL UNIT NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,021.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - INDIAN HARBOUR BEACH, FL

    ENGINE STALLED RANDOMLY AT LOWER SPEEDS, USUALLY WHILE TURNING. LOSE POWER STEERING AND BRAKES - EXTREMELY DIFFICULT TO CONTROL CAR AND UNBELIEVABLY DANGEROUS. IT HAS HAPPENED TO ME 3 TIMES AND MY 16 YEAR OLD DAUGHTER TWICE, ALL WHILE TURNING FROM A HIGHWAY OR HIGHWAY INTERSECTION. FORTUNATELY I HAD TOLD HER IT MIGHT HAPPEN TO HER AND WHAT TO EXPECT IF IT DID. GIVEN THE NUMBER AND CONSISTENCY OF OTHER COMPLAINTS FILED, IT IS EQUALLY UNBELIEVABLE THAT SUCH A SAFETY ISSUE HAS NOT BEEN INVESTIGATED. IT IS SO RANDOM THAT IT WILL BE VERY DIFFICULT TO REPLICATE, BUT GIVEN THE POTENTIAL FOR INJURIES OR DEATHS THIS IS AN UNACCEPTABLE MANUFACTURER PROBLEM.

    Source: NHTSA WEB SITE