2011 HYUNDAI GENESIS Complaints
View complaints related to 2011 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2011 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 HYUNDAI GENESIS- SACRAMENTO, CA
SEAT HEATER ELEMENTS BURNING DRIVERS BACK AND BOTTOM WHILE DRIVING THE CAR WITH NO SWITCHES TURNED ON. DEALER DIAGNOSES THAT THE PROBLEM IS HEATER SWITCH AND REPLACES AFTER THREE VISITS TO DEALERSHIP ON FLORIN IN SACRAMENTO CA. DEALER CLAIMS THAT THEY TESTED THE SEAT AND IT WAS FINE , BUT OWNER USES CAR FOR WORK , AND THE BURNING CONTINUES. *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- DALLAS, TX
I WAS PULLED OVER BY A POLICEMAN WHO NOTICED THAT ALL OF MY REAR BRAKE LIGHTS WERE NOT WORKING. THERE WAS NO WARNING LIGHT ON MY DASH TO NOTIFY ME OF THIS PROBLEM. I TOOK MY CAR TO THE SERVICE DEPARTMENT OF A HYUNDAI DEALERSHIP AND THEY SAID A DIODE HAD FAILED. I WAS PULLED OVER BY A POLICEMAN ABOUT 2 YEARS AGO FOR THE SAME ISSUE (THERE WAS NO INDICATION ON MY DASH OF THE NON-WORKING BRAKE LIGHTS AT THAT TIME EITHER). SO, THIS PROBLEM HAS HAPPENED TWICE IN THE FOUR YEARS THAT I'VE DRIVEN THIS CAR. THIS IS A SAFETY PROBLEM BECAUSE WHEN NO REAR BRAKE LIGHTS ILLUMINATE THEN I'M AT RISK FOR A REAR-END COLLISION. THERE SHOULD BE AN INDICATOR LIGHT ON THE DASH THAT INFORMS THE DRIVER OF NON-WORKING REAR BRAKE LIGHTS. ESPECIALLY WHEN NO REAR BREAK LIGHTS ILLUMINATE (AS WAS MY SITUATION). *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- PEARLAND, TX
NOTICED THAT THE HEAD LIGHTS SHUT OFF FOR A COUPLE OF SECONDS WHEN MAKING A TURN ONTO A RAMP ON AN INTERSTATE. SEEMED TO HAPPEN WHEN THE TURN SIGNAL WAS OPERATED AND HAS REPEATED A DOZEN OR SO TIMES SINCE THE FIRST OCCURRENCE, BUT CAN GO WEEKS TO MONTHS BETWEEN INCIDENTS. I THINK THAT THE HEAD LIGHT SELECTIONS SWITCH WAS SET TO "ON" AT THE TIME AS I HAVE NOT NOTICED THIS TO OCCUR WHEN SET TO "AUTO." *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- CENTREVILLE, VA
I WAS DRIVING AT 35 MPH IN THE LANE, THE CAR ON THE LEFT LANE HIT THE REAR BODY AND TIRE OF DRIVER SIDE, BUT THE CAR DIDN'T STOP EVEN AFTER THE IMPACT. AFTER THE COLLISION, I PRESSED VERY HARD ON THE BRAKE PEDAL TO STOP, BUT IT KEPT MOVING, EVEN INCREASED ITS SPEED UP TO 60 MPH, AND TURNED INTO THE DIFFERENT DIRECTION. ALSO THE WHEEL WAS STUCK BY ITSELF AND I WAS NOT ABLE TO TURN ANYWHERE WITH MY HANDS. IT WENT OFF THE OPPOSITE SIDE OF THE ROAD WITHOUT ANY CONTROL. 20 YEARS OLD TOYOTA CAMRY WAS ABLE TO STOP AT THE SPOT OF COLLISION, BUT HYUNDAI GENESIS COULDN'T. THE WHEEL AND THE BRAKE WERE BOTH STUCK AND UNABLE TO BE CONTROLLED AND CRASHED INTO THE ELECTRIC POLE. THE AIR BAG WAS DEPLOYED, AND HYUNDAI GENESIS WAS TOTALED. IN 2014, THE BRAKE RECALL SERVICE WAS RECEIVED TWO TIMES FROM THE DEALER. THERE MUST BE THE MECHANICAL FAILURE IN THE BRAKE, SPEED CONTROL, AND THE WHEEL WHICH CAUSED THIS TOTAL LOSS. I WAS INJURED AND TAKEN BY THE AMBULANCE LATER. I NEVER HAD ANY ACCIDENTS LIKE THIS BEFORE WITH ANY OTHER CARS! *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- RANCHO MIRAGE, CA
I DROVE FROM PALM SPRINGS, CA TO SANTA MONICA, CA. MY AIR CONDITIONING WAS WORKING FINE. TWO DAYS LATER AFTER DRIVING AROUND SANTA MONICA MY AIR CONDITIONER DIDN'T WORK ANY LONGER. I DROVE BACK TO PALM SPRINGS AND WENT TO THE DEALER IMMEDIATELY. THEY DIAGNOSED MY CAR BY FRIDAY, OCTOBER 2,2012 AND TOLD ME THEIR WAS A HOLE IN MY CONDENSER AND IT WAS NOT THEIR FAULT. IT WAS NOT COVERED BY THE WARRANTY. NEEDLESS TO SAY, I FEEL THAT EITHER THE GRILL OR DESIGN IS A DEFECT AND SHOULD NOT BE CHARGED. I TAKE EXCELLENT CARE OF MY CAR AND THERE HAS BEEN NO ACCIDENTS. *TR
Source: NHTSA WEB SITE -
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2011 HYUNDAI GENESIS- KENNESAW, GA
I BOUGHT 4 NEW MICHELIN PILOT SPORT A/S PLUS EARLY LAST YEAR. I HAVE PUT APPROXIMATELY 30K MILES ON THEM. I BROUGHT MY CAR INTO MY TIRE SHOP AND THE MANAGER TOLD ME MICHELIN WAS OFFERING MONEY TO REPLACE THE TIRES. I ASKED IF IT WAS A RECALL AND HE TOLD ME THAT IT WAS NOT. HE INSPECTED MY TIRES AND SHOWED ME THE TIRES WERE ACTUALLY FLAKING AND I COULD SEE TIRE CORDS SHOWING ON CERTAIN PARTS OF THE OUTER EDGE. I LOOKED UP TO SEE IF THERE IS A RECALL ON THE TIRE AND I COULD NOT FIND ANY MENTION OF THIS TIRE. WHY NOT? HUGE SAFETY CONCERN THAT HAS NOT YET BEEN ADDRESSED AND VERY FRUSTRATING TO THINK ACTION IS NOT BEING TAKEN. WAKE UP FOLKS!! I CANNOT BE THE ONLY ONE WHO HAS COMPLAINED. I WENT ONTO THE MICHELIN WEBSITE AND SAW NUMEROUS COMPLAINTS SIMILAR TO MINE ON THEIR SITE. WHAT DOES IT TAKE? A FATALITY BEFORE YOU "SPRING" INTO ACTION? *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- TRENTON, NJ
CAR LOSS ALL FORWARD POWER, SPEED DROPPED TO 20 MPH ACCELERATOR HAD NO EFFECT. AFTER PULLING TO SIDE OF ROAD ENGINE WOULD NOT GO ABOVE 2000 RPM IN NEUTRAL. ENGINE LIGHT CAME ON, LIMPED TO DEALER. DEALER DIAGNOSED AS TROUBLE CODE C15, THROTTLE BODY ASSY. DEALER REPLACED THROTTLE BODY, DROVE CAR FOR 50 MILES IN 4 DAYS. NOW HAVE THE SAME PROBLEM, ENGINE LIGHT ON AND NO POWER. THIS IS A VERY DANGEROUS PROBLEM. WILL HAVE CAR TOWED BACK TO DEALER. LOOSING POWER WITH NO WARNING WHILE DRIVING ON THE INTERSTATES OR PULLING OUT INTO TRAFFIC IS DANGEROUS AND SAFETY PROBLEM!!!!!!! *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- KNOXVILLE, TN
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 HYUNDAI GENESIS COUPE- WIGGINS, MS
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED HEAD ON INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FRACTURES TO THE STERNUM, A BRAIN HEMORRHAGE, AND WHIPLASH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 HYUNDAI GENESIS- PLANO, TX
GOT JACKRABBIT YESTERDAY EVENING(APRL. 13 SUNDAY 2014, 6:30PM ). WHEN I TRIED EXIT TO ROADWAY FROM PARKING LOT, MOTOR REV UP BY ITSELF AND BREAK SYSTEM COULD NOT STOPPED VEHICLE COMPLETELY. I COULD HEAR THE SQUEAKING NOISE FROM BREAKS EVEN I PUSH THE BREAK PEDAL DEEP, I STILL WAS IN THE PARKINIG LOT AND COULD STEER ONTO EMPTY PARKING SPACE AND SHIFTED LEVER TO "NEUTRAL" AND RIGHT AFTER THAT, MOTOR RPM JUMPED OVER 6000 WITH LOUD MOTOR NOISE. I SHOT OFF THE MOTOR AND A LITTLE LATER, REIGNITE OVER AND OVER, SAME THING HAPPENED. ABOUT 20 MINUTES LATER, SYMPTOM DISAPPEARED BY ITSELF. I THINK I WAS LUCKY BECAUSE I WAS NOT ON THE HIGHWAY. I VIDEO RECORDED THIS WITH MY SMART PHONE. * JS
Source: NHTSA WEB SITE