2012 HYUNDAI GENESIS Complaints

BRAKE PEDAL BEGAN TO REQUIRE MORE AND MORE TRAVEL TO ACHIEVE BRAKING EFFECTIVENESS. THERE WAS NO EVIDENCE OF A BRAKE FLUID LEAK. THERE WAS NO REDUCTION OF BRAKE FLUID IN THE RESERVOIR. THE ABILITY TO MODULATE BRAKING FOR CONDITIONS SUCH AS SLOW SPEED (PARKING LOT) DRIVING IS SIGNIFICANTLY IMPAIRED. THE ISSUE ALSO HAS REQUIRED A VERY HEAVY PRESSURE ON THE BRAKE PEDAL TO ALLOW THE ENGINE TO START (PUSH BUTTON IGNITION SWITCH). I HAVE LEARNED THAT HYUNDAI HAS IDENTIFIED AN ISSUE WITH BRAKE FLUID THAT FAILED TO PROTECT THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU). RESULTING CORROSION WITHIN THE BRAKE SYSTEM LEADS TO THE FAILURE MODE I AM EXPERIENCING. THIS ISSUE HAS HAPPENED ON A CAR DRIVEN BY AN 86 YEAR OLD WOMAN. THE SITUATION CAME ON OVER TIME, BUT BECAME VERY NOTICEABLE WITHIN THE LAST 6 - 8 MONTHS. THE CAR ONLY HAS 21.4K MILES ON IT.

CAR TURNED OFF BY ITSELF WHILE DRIVING. STEERING AND BRAKING WERE AFFECTED AND NOT WORKING.

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT IT REQUIRED AN EXTENDED BRAKING DISTANCE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE BRAKES WERE SOFT; HOWEVER, NO FURTHER REPAIR DIAGNOSTICS WERE PROVIDED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). HARRISONBURG HYUNDAI (2811 S MAIN ST, HARRISONBURG, VA) WAS CALLED AND STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,086. *TT CONSUMER STATED BRAKE PEDAL IS VERY SOFT AND MUST PRESS ENTIRELY TO THE FLOOR TO STOP VEHICLE. IT OCCURRED VERY RAPIDLY, NO LEAD UP TO PROBLEM. DEALERSHIP DRAINED THE BRAKE FLUID AND RESET EACH VALE IN THE ABS SYSTEM. THIS HAS THE BRAKES WORKING NORMAL AGAIN. HOWEVER, THE DEALERSHIP SAID THIS MAY NOT BE A PERMANENT FIX. UPDATED 10/12/18*JB

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE DEALER (ANTWERPEN HYUNDAI OF CLARKSVILLE, 12440 AUTO DR., CLARKSVILLE, MD 21029) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,998.

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AND OPERATE NORMALLY AFTER SHIFTING INTO PARK. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO BOB HOWARD HYUNDAI (613 SW 74TH ST, OKLAHOMA CITY, OK 73139, (405) 634-8900), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,629.

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE FUEL GAUGE FAILED TO ACCURATELY DISPLAY THE CORRECT FUEL LEVEL. SOUTHERN STATES HYUNDAI OF RALEIGH IN RALEIGH, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE CONTACT SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

WHILE MAKING A RIGHT TURN ONTO RAMP ENGINE FALLS CUTS OFF AND I HAVE NO CONTROL OVER STEERING, BREAKS OR ANYTHING. FINALLY GOT IT ON TO THE SIDE OF ROAD AND PUT IT IN PARK AND IT CRACKED RIGHT UP. THIS IS VERY SCARY. WHAT IF I HAD BEEN GOING FAST DOWN THE ROAD AND COULD NOT STOP THE CAR. SOMEONE COULD BE KILLED LIKE THIS. I DECIDED TO LOOK IT UP ON GOOGLE AND FOUND OUT THAT LOTS OF OTHER HAVE HAD THE SAME IDENTICAL PROBLEMS AND NO MECHANIC OR ANYONE CAN FIND ANYTHING. HYUNDAI NEEDS TO BE HELD ACCOUNTABLE FOR THIS AND FIX THERE MISS UP BUT OF COURSE IT WILL TAKE PEOPLE BEING KILLED FIRST.

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. UPON STARTING THE VEHICLE, THE EMERGENCY BRAKE INDICATOR FLASHED, ALERTING THE DRIVER TO CONTACT THE DEALER. THE VEHICLE WAS TAKEN TO DICK SMITH HYUNDAI (825 CONGAREE RD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THERE WAS A BRAKE FLUID LEAKAGE THAT CAUSED CORROSION AND BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

ENGINE WILL SHUT OFF WHILE DRIVING AT AROUND SPEEDS OF 20 MPH. THE BRAKES AND STEERING WILL STOP. HAPPENS SPORADICALLY NOT OFTEN BUT SCARY. HAS HAD HAPPEN ABOUT 5 TIMES WITHIN A YEAR PERIOD.

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE ABS SYSTEM FAILED. THE CONTACT ALSO STATED THAT WHEN DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO THE EARNHARDT HYUNDAI NORTH SCOTTSDALE DEALER (8445 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) WHERE THE VEHICLE WAS DIAGNOSED. THE DIAGNOSIS DETERMINED THAT THE FAILURE PART WAS THE ABS SYSTEM AND NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT PROVIDED. *TT