2011 HYUNDAI GENESIS Complaints
View complaints related to 2011 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2011 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 HYUNDAI GENESIS- RIDGEFIELD PARK, NJ
WHEN STARTING MY CAR, RPMS JUMPED TO 4 WITHOUT PRESS ANY PEDALS. AND MY CAR WAS SHAKING AND REALLY BIG SOUND FROM ENGINE WHILE ITS ON PARK. AND I SWITCHED TO DRIVE MODE AND SUDDENLY MY CAR MOVE FORWARD BY ITSELF. AND THEN HIT SIDEWALK AND HEATSHIELD GOT DAMAGED. I WENT TO DEALERSHIP. BUT NO PROBLEM FOUND. I WAS REALLY SCARED, I THOUGHT IM GONNA DIE. *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- FLOWER MOUND, TX
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND LOST CONTROL OF THE VEHICLE, CRASHING INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO PROVIDE A REASON WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 17,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 HYUNDAI GENESIS- WHEATON, IL
OVER THE PAST TWO MONTHS I'VE EXPERIENCED THREE CASES OF UNCONTROLLED ACCELERATION. SPECIFICALLY, AS I'M DRIVING THE CAR BEGINS TO ACCELERATE. I REMOVE MY FOOT FROM THE ACCELERATOR AND THE CAR CONTINUES TO ACCELERATE. AS I STEP ON THE BRAKE THE CAR WILL SLOW DOWN, BUT IT'S "FIGHTING" ME. AS I REMOVE MY FOOT FROM THE BRAKE THE CAR BEGINS TO ACCELERATE AGAIN. IF I SHIFT INTO NEUTRAL WHILE THIS IS HAPPENING, THE RPM'S ON THE CAR INCREASE VERY RAPIDLY. THE ONLY WAY I CAN STOP THIS IS TO TURN THE CAR OFF. I'M NOT USING CRUISE CONTROL AND I HAVE BEEN TRAVELING FROM 35 TO 40 MPH. I CAN'T RECREATE THIS PROBLEM AT WILL AND NEITHER CAN THE DEALER - SO NOBODY AT THE DEALERSHIP HAS ANY IDEA WHAT TO DO. THEY HAVE CONTACTED HYUNDAI WITH NO LUCK. *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- FORT WASHINGTON, MD
I'VE PURCHASED 2011 GENESIS DEC 2010 THAT I BROUGHT BACK TO THE DEALER THE DAY AFTER I PURCHASED IT FOR PULLING TO THE LEFT. THEY HAVE REALIGNED IT SEVERAL TIMES I HAVE BEEN BACK 5 TIMES IN THIS THE FIRST MONTH OF OWNERSHIP. EACH TIME THE DEALER AGREED THAT IT PULLED TO THE LEFT. HOWEVER THE REASON FOR THE PULLING VARIED. SOME WHICH WERE THAT THEY HAVE TRIED TELLING ME IT WAS THE CROWN OF THE ROAD, THE AIR PRESSURE IN ONE TIRE WAS 1 LB. LOW AND MY PERSONAL FAVORITE IS THE ONLY WAY CARS BECOME MISALIGNED IS THAT THE DRIVER IS HITTING POTHOLES, ALL OF WHICH HAVE CAUSED MY CAR TO PULL TO THE LEFT NEVER THE RIGHT. EACH TIME THEY HAVE HAD TO DO AN ALIGNMENT. I CURRENTLY PURSUING LEGAL READDRESS. *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- SAN FRANCISCO, CA
ON 8/16/11, WHILE DRIVING DOWN A COUPLE OF HILLS ON MY BRAKES, APPROACHING A CAR & STOP SIGN AT AN INTERSECTION A LITTLE OVER 2 BLOCKS AWAY, I PRESSED DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. THE CAR, A NEW, 2011 HYUNDAI GENESIS, WOULD NOT STOP. I CONTINUED TO PRESS HARDER AND HARDER ON THE BRAKE, BUT THE CAR WOULD NOT STOP. IT JUST CONTINUED AT TO MOVE AT THE SPEED I WAS DRIVING DOWN THE HILL, APPROXIMATELY 15-20 MPH. AS A RESULT, THE CAR ROLLED DIRECTLY INTO THE CAR SITTING AT THE STOP SIGN. *TR
Source: NHTSA WEB SITE -
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2011 HYUNDAI GENESIS- KINGSTON, 00
MANUAL TRANSMISSION SOMETIMES FAILS CAUSING UNSAFE SITUATIONS FOR DRIVERS AND PASSENGERS. FAILURES INCLUDE TRANSMISSION NOT ENGAGING REQUESTED GEAR, FAILING TO DISENGAGE GEAR, GRINDING WHILE ENGAGING GEAR. HYUNDAI HAS SO FAR BEEN WILLING TO REPLACE TRANSMISSION AND RELATED PARTS HOWEVER NO "FIX" CURRENTLY EXISTS. HYUNDAI EMPLOYEES HAVE BEEN BLAMING DRIVERS FOR CAUSING PROBLEMS EVEN THOUGH ON MULTIPLE OCCASIONS DRIVER PROVEN TO NOT BE CAUSE. IT IS A DESIGN DEFECT. WHAT HAPPENS WHEN MY VEHICLE RUNS OUT OF WARRANTY? HOW ABOUT THE DEPRECIATION, WITH A KNOW LEMON TRANSMISSION? *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- LONG BEACH, CA
THIS VEHICLE WAS PURCHASE NEW ON 2/4/11. IT IS RATED AT 20 MPG CITY 30 MPG HIGHWAY. THE MILEAGE HAS CONSISTENTLY BEEN POOR. IT NOW HAS 4200 MILES ON IT AND HIGHWAY MILEAGE WITH THE CRUISE CONTROL ON, IN WARM WEATHER, WITH NO LOAD OTHER THAN THE DRIVER IS AROUND 24 MPG. I HAD IT CHECKED BY HYUNDAI AND THEY REPLACED THE 02 SENSOR. THIS IMPROVED THE HIGHWAY MILEAGE SLIGHTLY FROM 23 TO 24 MPG. IT HAS NEVER APPROACHED 25 MPG LET ALONE 30 MPG. I HAVE READ ABOUT OTHERS COMPLAINING ABOUT THE POOR MILEAGE ON 4 CYLINDER GENESIS COUPES. IF THE MILEAGE RATINGS HAD BEEN MORE ACCURATE I WOULD NOT HAVE EVEN CONSIDERED BUYING THIS CAR. PLEASE RECALCULATE THE MILEAGE RATINGS TO ACCURATELY REFLECT WHAT PEOPLE WILL GET.
Source: PORTABLE SAFETY COMPLAINT FORM -
2011 HYUNDAI GENESIS- BOCA RATON, FL
2011 GENESIS, HAS BACKUP CAMERA , BUT NO AUDIO ASSIST, YOU MUST BE 2-5 FT BEFORE YOU SEE THE OBJECT IN THE SCREEN. HAVE WRITTEN TO HYUNDAI. WAS TOLD WHEN WE BROUGHT THE CAR THAT IT CAME WITH A BACKUP CAMERA, THEY ARE SELLING THE CAR WITHOUT THE HELP OF AN AUDIO DEVISE. I HAVE ALL THE PAPERWORK FROM HYUNDAI, WHERE THEY TOLD ME THAT THEY CANNOT DUE ANYTHING TO GIVE ME A AUDIO ASSIST. I CAN FORWARD THESE PAPERS TO YOU IF NEEDED. PLEASE CONTACT ME, THERE IS NOT ENOUGH SPACE TO REALLY WRITE ABOUT THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS- BALA CYNWYD, PA
TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO A WALL ON APRIL 23, 2011. ON JUNE 3, 2011 WHILE APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED THROUGH THE STOP SIGN AND STRUCK ANOTHER VEHICLE ON THE REAR FENDER. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER WERE NOT INJURED. THE DEALERSHIP WAS CONTACTED AND STATED THAT THEY HAD NEVER HEARD OF THAT TYPE OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 07/08/11 *BF UPDATED 11/18/11.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 HYUNDAI GENESIS- HENDERSON, NV
TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STOPPED IN THE DRIVE POSITION WITH THE ENGINE TURNED OFF, THE VEHICLE SUDDENLY ROLLED FORWARD. THE CONTACT JUMPED BACK IN AND APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE DID NOT HAVE A KEY AS IT HAD A KEYLESS IGNITION. THE CONTACT BELIEVED THE FAILURE OCCURRED BECAUSE THE VEHICLE COULD BE SHUT OFF ALTHOUGH IT WAS NOT IN PARK. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 03/24/11*LJ HYUNDAI INFORMED THE CONSUMER, THEY WERE AWARE OF THE PROBLEM, BUT DID NOT OFFER A FIX. UPDATED 09/19/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE