2012 HYUNDAI GENESIS Complaints

View complaints related to 2012 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2012 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 HYUNDAI GENESIS
    - MARIETTA, GA

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE IN PARK, AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI OF ROSWELL, GEORGIA (11446 ALPHARETTA HIGHWAY, 30076), BUT THE FAILURE COULD NOT COULD BE DUPLICATED. THE MANUFACTURER STATED THAT BECAUSE THE FAILURE COULD NOT BE DUPLICATED BY THE DEALER, NO FURTHER ASSISTANCE COULD BE PROVIDED. THE FAILURE MILEAGE WAS 51,074.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - MODESTO, CA

    I WAS DRIVING AT A SPEED OF ABOUT 50MPH WHEN A LARGE TRUCK RAN THROUGH A STOPLIGHT ON 9/10/2017. I APPLIED MY BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. THE VEHICLE SLOWED AND I WAS ABLE TO NARROWLY AVOID THE TRUCK ACTUALLY BY INCHES. MY CAR WAS TOWED TO THE HYUNDAI DEALER AND HAS HAD THE ABS BRAKE MODULE REPLACED. THE BRAKE FLUID RECALL TL6 WAS PERFORMED 6/17/2013. ON 5/26/2016 I TOOK THE GENESIS TO THE DEALER BECAUSE OF A SIMILAR BRAKE FAILURE. DEALER TOLD ME EVERYTHING WAS NORMAL AND SENT ME HOME WITH THE CAR. I WAS NOT NOTIFIED THAT THIS HAS BEEN A DANGER WITH THIS CAR. I FEEL IT IS A SERIOUS DANGER TO ME AND TO THE SAFETY OF THE PUBLIC AND I SHOULD HAVE BEEN NOTIFIED OF THE DANGER WHEN THE FLUID RECALL WAS DONE IN 2013.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - PLANO, TX

    ENGINE SHUTDOWN AND LOST STEERING AND BRAKE CONTROL WHEN MAKING A RIGHT TURN. THIS IS THE 2ND TIME THIS HAS HAPPENED. DETAILS: ON BOTH THE TIMES, WHEN I WAS TRYING TO MAKE A RIGHT TURN AT A SLOW SPEED THE ENGINE SHUT DOWN AND I LOST CONTROL OF STEERING WAS WELL AS BRAKES. I HAD TO PUT THE CAR IN PARK, IN THE MIDDLE OF THE INTERSECTION AND PUSH BUTTON TO START THE CAR AGAIN. LUCKILY THERE WAS NOTHING IN THE WAY (CAR OR A PEDESTRIAN), OR ELSE THERE WOULD HAVE BEEN AN ACCIDENT. THIS COULD BE AN EVEN DANGEROUS ISSUE IF THIS HAPPENS WHEN MAKING A LEFT TURN OR WHEN ON A FREEWAY. PLEASE ISSUE A RECALL FOR THIS, AND HAVE HYUNDAI FIX THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - NEW ORLEANS, LA

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (HYUNDAI OF METAIRIE, 5969 VETERANS BLVD, METAIRIE, LA 70003, (504) 838-9000) MONTHS AGO, BUT THE FAILURE COULD NOT BE REPLICATED OR DIAGNOSED. THE VEHICLE CONTINUED TO EXHIBIT THE SAME ISSUE AND WAS TO BE TAKEN BACK TO THE DEALER. THE CONTACT STATED THAT THERE WERE MORE THAN TEN TECHNICAL SERVICE BULLETINS ISSUED BY THE MANUFACTURER, BUT NO RECALL AS OF YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - SIMPSONVILLE, SC

    BRAKE PEDAL WANTS TO GO TO THE FLOOR NEARLY AT TIMES, BEFORE THE CAR BEGINS TO STOP, WITH LESS THAN 48,000 MILES ON THE CAR. ISSUE JUST STARTED DOING THIS, RIGHT AFTER MY LAST SERVICE APPOINTMENT, WHERE I WAS ADVISED THAT MY FRONT BRAKES NEEDED TO BE REPLACED AND THAT MY WARRANTY HAD ENDED A MONTH EARLIER. THIS PROBLEM POINTS TO A POSSIBLE $2600 HECU UNIT PROBLEM. AMAZING HOW THIS STARTED RIGHT AFTER I HAD SERVICE PERFORMED. PLEASE INVESTIGATE AND HAVE ALL 2012 HYUNDAI GENESIS VEHICLES RECALLED TO HAVE THE BRAKE FLUID CHANGED, NEW BRAKE BOOSTER, AND THE HECU MODULE REPLACED AT THE SAME TIME, BEFORE SOMEONE GETS KILLED.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - MONTGOMERY, AL

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 20 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE LOST POWER AND THE INSTRUMENT CLUSTER INDICATORS ILLUMINATED. IN ADDITION, THE STEERING WHEEL SEIZED AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND RUN OVER THE MEDIAN. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. ONCE AT A COMPLETE STOP, THE DRIVER TURNED OFF AND RESTARTED THE VEHICLE ON THE FIRST ATTEMPT AND DROVE HOME. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CAPITOL HYUNDAI MONTGOMERY, 2820 EASTERN BLVD, MONTGOMERY, AL, 36116), BUT COULD NOT BE REPAIRED UNTIL TWO AND A HALF WEEKS LATER. DUE TO THE DELAY, THE CONTACT DECLINED TO PROCEED WITH SCHEDULING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,760.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - SONORA, CA

    WHILE DRIVING STRAIGHT ON A LEVEL CITY STREET AT NIGHT AT ABOUT 30 MPH, WITHOUT NOTICE OR HESITATION, THE ENGINE COMPLETELY QUIT/SHUT DOWN--NO POWER BRAKES OR STEERING. I PULLED OVER AND THE CAR COASTED TO A STOP. ALL THE LIGHTS WENT ON ON THE DASH AND HEADLIGHTS STAYED ON, SO THERE WAS BATTERY POWER AVAILABLE. I PLACED THE CAR IN PARK AND IT RESTARTED AND DROVE NORMALLY. HOWEVER, THIS HAS NOW HAPPENED THREE TIMES NOW IN LAST 6 MONTHS WITHOUT WARNING.--VERY DANGEROUS.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - GORDON, AL

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE PARKED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HYUNDAI DOTHAN, LOCATED AT 2329 ROSS CLARK CIRCLE DOTHAN, AL 36301 334-699-6416) WHERE IT WAS UNABLE TO BE DIAGNOSED DUE TO LACK OF FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - COLUMBUS, GA

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE APPLYING THE BRAKES AND COMING TO A STOP, THE VEHICLE SUDDENLY SHUT OFF. DURING THE INCIDENT, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE AIR CONDITIONING FAN CONTINUED TO OPERATE. THE CONTACT WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTONATION HYUNDAI LOCATED IN COLUMBUS, GEORGIA, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 172,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - TAMPA, FL

    THE SET POSITION OF THE SEAT WONT GO TO THE POSITION THE PUT IT ON AND THA SEAT GET STOCK FOR 10 TO 20 MINUTE AND THEN YOU CAN STAR MOVE AGAIN

    Source: NHTSA WEB SITE