2012 HYUNDAI GENESIS Complaints

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT CHANGED THE GEAR TO NEUTRAL, HIT THE START BUTTON, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (THORNTON ROAD HYUNDAI, LOCATED AT 669 THORNTON RD, LITHIA SPRINGS, GA 30122; (678) 535-3722) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT A REMEDY COULD NOT BE FOUND FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) IN MY VEHICLE NEEDS TO BE REPLACED PER THE HYUNDAI DEALERSHIP SERVICE DEPARTMENT, AT A COST OF $2600 ($1900 PART/$700 LABOR). THE BRAKE PEDAL PRESSES ALL THE WAY TO THE FLOOR AND DOES NOT STOP THE VEHICLE RELIABLY, NEARLY RESULTING IN ACCIDENTS ON MORE THAN ONE OCCASION. THE CAR IS NO LONGER SAFE TO DRIVE. I HAVE READ COUNTLESS COMPLAINTS IN HYUNDAI GENESIS OWNER FORUMS REGARDING THE FAILURE OF THESE HECU MODULES IN 2009-2012 MODELS, WHICH HYUNDAI HAS CLEARLY BEEN AWARE OF SINCE 2013, BUT AS FAR AS I CAN TELL, HAS DONE NOTHING TO ADEQUATELY RESOLVE. THIS IS A SERIOUS PROBLEM THAT AFFECTS THE SAFETY OF THE OWNER AND THEIR FAMILIES, AND IT SEEMS OUTRIGHT CRIMINAL THAT HYUNDAI HAS NOT BEEN FORCED TO REPLACE THESE HECU MODULES ON EVERY MODEL PRODUCED WITH THESE FAILING PARTS. NHTSA CAMPAIGN 13V489000 ADDRESSING THE INTERNAL CORROSION OF THE MODULE DUE TO DOT-3 BRAKE FLUID DOES NOT COVER MY VIN DUE TO THE MANUFACTURING MONTH IN 2012 (WHEN SUPPOSEDLY A DIFFERENT HECU BEGAN BEING USED), BUT AS MANY OTHER OWNERS HAVE COMPLAINED, THE MANUFACTURING DATES THAT HYUNDAI CLAIM THE PROBLEM AFFECTED ARE CLEARLY NOT ACCURATE. HYUNDAI WAS/IS AWARE OF THIS VERY DANGEROUS PART FAILURE AND SHOULD BE HELD ACCOUNTABLE FOR THE SAFETY OF THE VEHICLES THEY PRODUCE. I DID NOTHING BUT RAVE ABOUT THIS VEHICLE BEFORE THIS PROBLEM AND PLANNED ON BEING A GENESIS OWNER FOR LIFE ... I'M NOW DISGUSTED.

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES AND THE CHECK BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE HYUNDAI DEALER (2329 ROSS CLARK CIRCLE DOTHAN, ALABAMA, 36301 PHONE NUMBER (800) 523-4030) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE BATTERY WAS REPLACED FOUR TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

HEADLIGHTS FLICKER OFF FOR SEVERAL SECONDS AT A TIME, USUALLY AFTER TURN SIGNAL CANCELS ITSELF. HAPPENS WHILE MOVING. CAN USUALLY REPRODUCE BY MAKING SLIGHT MOVEMENTS IN TURN SIGNAL STALK.

3 TIMES OVER THE LAST 2 MONTHS THE CAR STALLED WHILE DRIVING AT LOW SPEEDS BETWEEN 15-25 MPH LEAVING ME WITH NO STEERING OR POWER BRAKES. THIS IS OBVIOUSLY A KNOW PROBLEM AS THERE ARE MANY WEB POSTINGS ABOUT THIS DANGEROUS PROBLEM. THIS HAPPENED ON BUSY STREETS WHILE SLOWING DOWN TO MAKE A TURN. TODAY WAS THE 3RD TIME IT HAPPENED

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED WHILE MAKING A RIGHT OR LEFT TURN, THE VEHICLE STALLED WITH ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO LOCAL DEALER (MODERN HYUNDAI OF CONCORD, 965 CONCORD PKWY S, CONCORD, NC, 28027) WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE, NOR RETRIEVE ERROR CODES FROM THE SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, INFORMED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE, AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

HEADLIGHTS FLICKER ON AND OFF WHEN TURN SIGNAL IS ENGAGED, DANGEROUS AT NIGHT. HAPPENS WHILE IN MOTION OR SITTING AT A TRAFFIC LIGHT. CAR HAS JUST OVER 48K MILES

WHILE DRIVING HOME, THE CAR AC STARTED BLOWING HOT AND THE DASH PANEL LIT UP, THE ENGINE TURNED ITSELF OFF AND I COASTED TO THE SIDE OF THE ROAD. AFTER STOPPING, I PRESSED ON THE BRAKES AND PUSHED THE START BUTTON AND THE CAR STARTED RIGHT UP AND I DROVE HOME, NO FURTHER PROBLEMS. THIS WAS ON A LAS VEGAS CITY STREET. THIS IS THE 6TH TIME THIS HAS HAPPENED IN LESS THAN A YEAR, TWICE IT WAS ON THE FREEWAY! WE JUST PICKED UP THE CAR FROM THE DEALERSHIP ON FRIDAY, TODAY IS MONDAY, THEY CLAIMED THAT THEY COULDN'T DUPLICATE THE PROBLEM, BUT DIDN'T KNOW THAT I HAD DOCUMENTED THE MILEAGE AND THEY DID NOT EVEN TEST DRIVE THE VEHICLE!

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 5 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SWITCHED TO PARK AND RESTARTED THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWICE ON JULY 10, 2017. THE VEHICLE WAS TAKEN TO ORLANDO HYUNDAI IN ORLANDO, FLORIDA FOR DIAGNOSTIC TESTING AND THE THROTTLE BODY WAS CLEANED. THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

WHILE DRIVING THE CAR TO WORK I NOTICED THAT THE BRAKES SUDDENLY WENT SOFT. THE CAR WOULD SLOW DOWN WHEN I HIT THE PEDAL BUT IN ORDER TO STOP THE CAR I HAD TO NEARLY PRESS THE BRAKE PEDAL TO THE FLOOR. LATER IN THE SAME DRIVE THE BRAKES FUNCTIONED NORMALLY. I DIDN'T NOTICE ANOTHER PROBLEM WITH THE BRAKES FOR AT LEAST A WEEK UNTIL MY DAUGHTER DROVE THE CAR AND NEARLY HIT SOMEONE BECAUSE THE BRAKES DID NOT STOP AS SHE EXPECTED. I NOTICED THAT IF I PUMPED THE BRAKE PEDAL THE PRESSURE WOULD RETURN FOR A WHILE BUT THEN IT WOULD GO SOFT AGAIN ONCE I DROVE IT AND THE PEDAL IS PRESSED. AT THE POINT THE PRESSURE WOULD NOT RETURN CONSISTENTLY AND IT WAS QUESTIONABLE IF THE CAR WOULD STOP I TOOK IT TO THE DEALERSHIP. THE SERVICE DEPARTMENT INFORMED ME THAT THE ABS MODULE HAS FAILED AND THAT IT WOULD BE A MATTER OF TIME BEFORE MY BRAKES WOULD TOTALLY FAIL. THERE WAS NO INDICATION OF THE ABS MODULE FAILING. NO ABS LIGHT; NO BRAKE LIGHT; NO CHECK ENGINE LIGHT. FOR THIS TO AFFECT THE SAFETY SYSTEM OF THE CAR I WOULD EXPECT THERE TO BE SOME TYPE OF INDICATION OF FAILURE. THE DEALER INFORMED ME THAT THE MODULE IS $2200 FOR REPLACEMENT! THE CAR IS ONLY 5 YEARS OLD WHY WOULD THE ABS MODULE FAIL IN SUCH A RELATIVELY NEW VEHICLE?