2012 HYUNDAI GENESIS Complaints
View complaints related to 2012 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2012 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 HYUNDAI GENESIS- SPRINGFIELD, VA
TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHEN THE VEHICLE WAS STARTED, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO SAFFORD HYUNDAI (LOCATED AT 7615 LOISDALE ROAD, SPRINGFIELD, VA 22150, TEL: (703) 776-9040) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED CASE NUMBER: 10367277. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI GENESIS- HAMMOND, LA
I PURCHASED THE CAR IN JANUARY 2017 AFTER 2 MONTHS OF HAVING THE CAR THE WINDOWS WOULD NOT GO UP. I WOULD HAVE TO WAIT HOURS FOR IT TO START BACK WORKING. THE SUSPENSION WAS LOW FOR A FEW WEEKS THEN IT WOULD SLOWLY COME BACK UP. BASICALLY MY WHOLE CAR HAS ELECTRICAL PROBLEMS BACK UP CAMERA GOES BLACK, THE ODOMETER HAS DEAD PIXELS, CAR EXTREMELY SLUGGISH, THE CAR SHAKES AND KILLS ALOT. ALSO WHEN I TURN THE HEATED SEATS ON IT TURNS OFF WITHIN 2 MINUTES. IT IS SO MUCH THE CAR IS DOING TO SAY THIS CAR HAS A CLEAN CARFAX.
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- BOGOTA, NJ
I WAS DRIVING TO MY WORK. I SAW RED LIGHT SIGNAL AND STEPPED ON BRAKE PEDAL. BUT THE PEDAL JUST WENT DOWN VERY SOFTLY WITHOUT STOPPING MY CAR. MY CAR STOPPED AFTER I PRESSED FULL FORCE ON BRAKE PEDAL. BY THE TIME MY CAR STOPPED IT ALREADY PASSED 15 FEET FROM THE STOP LINE WHERE I HAD TO STOP.
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- PINEY FLATS, TN
THIS HAS BEEN AN ONGOING ISSUE, I KNOW OTHERS HAVE REPORTED A SIMILAR PROBLEM. WHEN COMING TO A STOP IN OUR 2012 GENESIS 3.8L THE ENGINE WILL SHUT OFF WITHOUT ANY WARNING. THIS HAS HAPPENED MORE THAN A DOZEN TIMES AT THIS POINT. MY WIFE TOOK IT TO THE DEALER WHO SAID THIS ISSUE COULDN'T BE DUPLICATED. THE CAR HAS DIED IN TRAFFIC AND WHEN GOING AROUND A CURVE. POWER STEERING IS LOST WHEN THIS OCCURS MAKING IT A BIT NERVE WRACKING. THIS IS AN ISSUE HYUNDAI NEEDS TO ADDRESS BEFORE SOMEONE IS INJURED OR WORSE.
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- OXNARD, CA
VEERING RIGHT SINCE NEW 7/2012 ON FREEWAY AND CITY STREETS. UNDERCARRIAGE RIGHT SIDE "TWEAKED" PER HYUNDAI SERVICE REP IN 2016. IN SHOP SINCE APRIL 22 AND OUT MAY 14, /2017 RIGHT CONTROL ARM BROKEN AND COIL SPRING BAD (FIXED PER SERVICE REP), ALIGNMENT STILL IN RED RIGHT FRONT CAMBER; STEERING WHEEL SEVERELY OFF CENTER AT TIMES AND NOW VEERS MORE TO LEFT AND SOMETIMES TO RIGHT ON CITY STREETS AND HIGHWAY; WHEN COMING TO STOP STEERING WHEEL BECOMES SEVERELY OFF CENTER. IN APRIL 2017 WAS LOSING SPEED EVEN THOUGH PRESSING ON GAS PEDAL AND ACTING IF WANTING TO STALL SEVERAL TIMES WITH IN A WEEK (HAPPENING A FEW OTHER TIMES IN PAST BUT THOUGHT DUE TO BEING COLD OR BAD GAS.. WHEN THIS HAPPENED PSI LIGHT TURNED ON. HAPPENING ON FREEWAY AND WHILE MERGING ONTO FREEWAY AND OTHER TIMES ON CITY STREETS. WHEN THIS HAPPENED IN APRIL 2017 THE LAST TIME WITH THE WANTING TO STALL PROBLEM STEERING WHEEL BECAME REALLY OFF CENTER (DEALER NOTIFIED AND TAKEN TO SHOP ON 4/25/2017). ALSO WOULD NOT GO INTO REVERSE THE SAME DAY OF LOSING POWER WANTING TO STALL. (HAPPENING A FEW OTHER TIMES IN THE PAST). NOW AC AIR FORCE LOW AND DOESN'T COOL AS PRIOR TO BEING IN SHOP 4/2017 AND BLOWS HOT AIR AT TIMES. AIRBAG SENSORS NOT WORKING PROPERLY AS BEFORE SHOP VISIT 4/2017. HAVE HAD PAINT CHIPPING PROBLEMS ON BODY OF DRIVER DOOR AND PASSENGER DOOR AND AROUND TRUCK AREA. HAS ALSO HAD FUEL PUMP ISSUES, REPEAIRED ONCE (WHEN PUMPING GAS PUMP CONSTANTLY CLICKING OFF). POOR SUSPENSION REAR END FEELS LIKE IT BOTTOMS OUT WHEN GOING OVER BAD ROAD/BUMPS ON FREEWAY AND CITY STREETS.
Source: NHTSA WEB SITE -
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2012 HYUNDAI GENESIS- COOKEVILLE, TN
DRIVERS SIDE WINDOW MOTOR SHORTED OUT AT 68K MILES. IT WOULD ONLY INTERMITTENTLY ROLL UP OR DOWN, AND WOULD GET STUCK IN EITHER CONDITION, ALLOWING RAIN, SNOW AND DIRT TO ENTER THE VEHICLE. HYUNDAI QUOTED $680 TO REPAIR
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- PORT CHARLOTTE, FL
WHEN THE HEADLIGHTS ARE IN THE "ON" POSITION THEY TURN OFF WHEN THE TURN SIGNAL IS USED. THIS HAPPENS CONSISTENTLY AND IS REPRODUCIBLE.
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- LOS ALAMITOS, CA
TROUBLE WITH PUSHING DOWN HARD ON THE BRAKE PEDAL AND CONCERNED WITH BRAKE EFFECTIVENESS. AND SAFETY. FORCED TO PUSH BRAKE ALL THE WAY TO THE FLOOR IN ORDER TO STOP.
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- WYLIE, TX
TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT COMPLETELY OFF. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT VALID. THE FAILURE MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI GENESIS- NEW YORK, NY
TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING AT ANY SPEED, THE PARKING SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PARKING SENSOR WAS FRACTURED AND NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,025.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE