2012 HYUNDAI GENESIS Complaints

View complaints related to 2012 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2012 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 HYUNDAI GENESIS
    - DADE CITY, FL

    MY TIRE PRESSURE INDICATOR WAS ON YESTERDAY MORNING SO I PUT AIR IN MY DRIVER SIDE REAR TIRE, HOWEVER THIS MORNING I NOTICE IT NEED MORE AIR AGAIN, THEREFORE I TOOK THE CAR TO SAMS AUTO SERVICE AND AFTER INSPECTION THE GENTLEMAN TOLD ME THE TIRE CANNOT BE REPAIR BECAUSE IT IS WORN ON THE INSIDE TRIM OF THE TIRE AND ITS NOT DUE TO NORMAL WEAR AND TEAR, STATES HE HAS NEVER SEEN A TIRE IN THIS CONDITION BECAUSE THE REST OF THE TIRE HAS GOOD THREAD WEAR AND APPEARS GOOD IF YOUR LOOKING FROM THE OTHER SIDE OF THE TIRE. STRONGLY FEELS ITS A MANUFACTURING DEFECT, I CALLED THE DEALER WHERE I PURCHASED MY CAR A YEAR AGO AND IM GONNA TAKE IT IN TOMMORROW AND PRAY THEY WILL REPLACE IT AT THERE EXPENSE EXPECIALLY SINCE I HAVE PUT ONLY 28,000 MILES ON THE TIRES....

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - LAS VEGAS, NV

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING AT ANY SPEED, AN ALARMING ODOR OF FUEL EMITTED FROM THE REAR DRIVER SIDE WHEEL. THE DEALER DIAGNOSED THAT A VALE IN THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - PLAYA VISTA, CA

    DRIVING HOME ON THE 405 FWY LAST NIGHT MY GENESIS R-SPEC 5.0 LOST ALL POWER, ELECTRICAL AND STEERING. FORTUNATELY, I WAS ON THE RIGHT LANE AND WAS ABLE TO MANEUVER THE VEHICLE OFF THE FWY. I HAD NO LIGHTS, NO EMERGENCY FLASHERS, COMPLETE SHUTDOWN OF POWER. IT WAS ABOUT 9PM AND DARK LUCKILY IT WAS NOT IN A LANE OR THIS COULD HAVE BEEN FATAL AS I COULD NOT TURN ON ANY LIGHTS! EXTREMELY DANGEROUS AND HAVE REPORTED MY INCIDENT TO HYUNDAI CUSTOMER CARE. VEHICLE WAS TOWED TO DEALERSHIP PENDING DIAGNOSTICS.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - PLANTATION, FL

    VEHICLES BRAKE PEDAL BECAME VERY SOFT AND NEEDED TO PRESS DOWN ALL THE WAY DOWN ON THE PEDAL FOR THE VEHICLE TO STOP. WAS DRIVING ON THE HIGHWAY WHEN THIS OCCURRED. DROVE STRAIGHT TO THE HYUNDAI DEALER AND TOLD THE SERVICE TECH OF MY ISSUE. RECEIVED A CALL FROM THE ADVISOR WHERE HE EXPLAINED THE ABS SYSTEM ON THE VEHICLE HAD FAILED AND NEEDED TO BE REPLACED. COST IS $2,300 PLUS $260 FOR THE FRONT PADS. I QUICKLY DID A RESEARCH ON MY VEHICLE AND SAW THIS IS A RECALL PROBLEM WITH MY CAR BUT THE ADVISOR SAID THAT WAS JUST A RUMOR ONLINE AND IT WAS NOT TRUE. CALLED HYUNDAI AND THEY SAID THE RECALL WAS PERFORMED AT THE DEALER IN JANUARY 2014 BUT I DON'T HAVE A SERVICE RECORD STATING THIS. CALLEDTHE DEALER BACK TO GAIN A COPY OF THE RECALL WORK ORDER AND IT JUST STATES "RECALL ITEM SECTION PERFORMED" WITHOUT ANY DETAILS. DEALER REFUSES TO CORRECT ISSUE AND STATED MY ONLY OPTIONS ARE TO PAY 3K IN REPAIRS OR DRIVE OFF THE VEHICLE WITH CARE. ALSO MY CAR JUST LAPSED THE 60K MILE WARRANTY ABOUT 3 MONTHS AGO.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - COURTLANDT MANOR, NY

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 5 MPH, THE BRAKES FAILED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD OF THE VEHICLE. THE CONTACT WAS ABLE TO USE THE BRAKES JUST ENOUGH TO GET THE VEHICLE TO A DEALER. THE DEALER REPAIRED THE BRAKES, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - PHILADELPHIA, PA

    ISSUE IN WHICH THE TRANSMISSION DOES NOT SHIFT SMOOTHLY INTO 2ND AND 3RD GEAR. TYPICALLY, THE TRANSMISSION WILL SHIFT SOMEWHAT SMOOTHLY FOR A FEW DAYS, BUT THEN SHIFTING GETS PROGRESSIVELY ROUGH UNTIL THE CAR SHUDDERS TO THE POINT THAT IT'S PHYSICALLY PAINFUL, EMBARRASSING, STRESSFUL, AS WELL AS DANGEROUS! IT SEEMS TO RETURN TO SLIGHTLY NORMAL SHIFTING FOR A COUPLE OF DAYS, THUS RESTARTING IT'S VICIOUS CYCLE. I CALLED HYUNDAI'S CUSTOMER SERVICE LINE AND WAS ADVISED THAT THERE ARE "NO ACTIVE CAMPAIGNS" FOR MY VIN IN REGARDS TO THE TRANSMISSION. YET, THE MAKE, MODEL, AND YEAR IS ASSOCIATED WITH TSB NO. 15-AT-005 "DRIVABILITY PROBLEMS WITH TRANSMISSIONS". MANY PEOPLE ARE HAVING THE SAME ISSUES, A RECALL IS IN ORDER. HTTPS://WWW.CARS.COM/ARTICLES/2007-2013-HYUNDAI-VEHICLES-TRANSMISSION-ISSUES-1420681346983/

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - NASHVILLE, TN

    AT NIGHT HEADLIGHTS TURN OFF MOMENTARILY WHEN IN MOTION AND USING TURN SIGNALS AND TURNING.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - NAPA, CA

    HAD THE TRANSMISSION REPLACED AT 57XXX DUE TO FAULTY SYNCRONIZERS INSIDE THE TRANSMISSION. NOW 14000 MILES LATER IT NEEDS REPLACED AGAIN BUT IS NOT COVERED THIS TIME. I AM NOT THE ONLY PERSONNTO HAVE THIS PROBLEM AS IT IS RATHER COMMON.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - DOUGLASVILLE, GA

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE WOULD NOT STOP. AFTER PUMPING THE BRAKE PEDAL SEVERAL TIMES, THE VEHICLE WAS ABLE TO BE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 92,000. *JS

    Source: CONSUMER LETTER
  • 2012 HYUNDAI GENESIS
    - DOWNEY, CA

    WHILE REPAIRING MY CAR THE BODY SHOP CUT THRU THE PASSENGERS SIDE AIR BAG WIRING HARNESS, AND THEN TRIED TO SPLICE IT BACK TOGETHER AND NOT TELL ANYONE. THAT DID NOT WORK. THEY NOW HAVE MY CAR AND WE HAVE BEEN WAITING SINCE FEB 24TH FOR A BACK ORDERED HARNESS FROM HYUNDAI. DO YOU HAVE ANY IDEAS WHY THIS COULD TAKE SO LONG?

    Source: NHTSA WEB SITE