2012 HYUNDAI GENESIS Complaints

THE CAR STALLED AND ENGINE SHUT OFF WHILE MOVING. I WAS DRIVING ON A SURFACE STREET WHEN THE CAR SHUT OFF, ALL INDICATOR LIGHTS WERE ON, TEMP GAUGE WAS NORMAL, FUEL TANK WAS MORE THAT 3/4 FULL. THE CAR STARTED UP AGAIN AND DROVE AWAY NORMALLY. *TR

THE FIRST TIME IT HAPPENED I WAS DRIVING ON A 2 LANE ROAD WHEN THE CAR JUST STOPPED, NO WARNING. AFTER ABOUT 15 MINUTES THE CAR STARTED UP AGAIN. I BROUGHT IT TO THE DEALER SERVICE DEPARTMENT AND THEY KEPT THE CAR FOR 2 WEEKS AND TOLD ME THE CAR IS FINE NOW. THE SECOND TIME IT HAPPENED MY HUSBAND WAS DRIVING THE CAR AND WAS GETTING OFF ONE MAJOR ROAD AND GETTING ON TO ANOTHER AND THE CAR JUST STOPPED AGAIN. WAITED AGAIN AND THE CAR STARTED UP AGAIN AFTER ABOUT 15 MINUTES. THE THIRD TIME MY HUSBAND WAS DRIVING FROM MY HOME TO THE FRONT OF MY DEVELOPMENT AND THE CAR STOPPED AGAIN NO WARNING. THE FORTH TIME WAS JUST THIS PAST WEEK WHEN DRIVING THE CAR ON A VERY BUSY ROAD AND IT HAPPENED AGAIN, THIS TIME SOMEONE HAD TO PUSH US OFF THE MAIN ROAD SO THAT WE DO NOT GET HIT. I TOOK THE CAR TO THE DEALERSHIP AGAIN AND THEY HAVE THE CAR RIGHT NOW AND I AM DRIVING A LOANER CAR. I CALL HYUNDAI AND STARTED A CASE AND THEY TOLD ME THAT IT IS UP TO THE DEALERSHIP TO DECIDE WHAT TO DO ABOUT MY CAR IF THEY CAN NOT FIND THE PROBLEM. I AM REFUSING TO DRIVE THE CAR BECAUSE I DO NOT KNOW WHEN THIS IS GOING TO HAPPEN AGAIN AND I AM AFRAID. WE HAVE BEEN VERY LUCKY UP TO NOW THAT WE HAVE NOT HAD AN ACCIDENT OR EVEN WORSE. PLEASE TELL ME WHAT I NEED TO DO NOW. BY THE WAY THIS IS A LEASED CAR. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

UPON STARTING MY CAR THE ENGINE WAS REVVING.I THOUGHT IT WAS DOING THAT BECAUSE IT WAS EXTREMELY COLD OUT. I LET IT WARM UP A LITTLE. I PUT THE CAR IN DRIVE IT BEGIN TO ACCELERATE BY ITSELF GOING UP TO 40 MILES WHILE IN A PARKING GARAGE. I MANAGED TO FINALLY STOP THE CAR BY FLOORING THE BRAKE PETAL & EMERGENCY BRAKE. I TURNED THE CAR OFF AND RESTARTED IT AND IT STARTED REVVING AGAIN! I CALLED THE HYUNDAI DEALERSHIP TO REPORT WHAT HAD HAPPENED. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE CRUISE CONTROL WAS NOT ENGAGING AND DISENGAGING PROPERLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,200. UPDATED 03/10/15*LJ UPDATED 9/12/2017*CN

I WAS TRYING TO TURN LEFT ONTO A CROSS STREET AND AS SOON AS I GOT MOVING THE CAR LOST POWER FOR A FEW SECONDS THAT STARTED GOING AGAIN...THIS AS HAPPEN 4 OR 5 TIMES AND I ONLY OWNED THIS CAR FOR 3 WEEKS. HYUNDAI CAN'T DUPLICATE THIS HAPPENING....ITS ON THE HYUNDAI FORUMS AND THEY SENT ME HERE. *TR

THE WIPERS WOULD START TO WIPE THEN STOP IN THE MIDDLE OF THE WINDSHIELD, AFTER TURNING IT ON AND OFF OVER AND OVER AGAIN (SOMETIMES UP TO 30 SECONDS OF NON-MOVEMENT), THEY FINALLY START TO MOVE AGAIN. THIS REPEATED ITSELF FOR THE ENTIRETY OF MY DRIVE TO WORK (APRX 25 MINUTES) IN THE RAIN. I NEARLY RAN INTO THE BACK OF SOMEONE BECAUSE I COULD NOT SEE ANYTHING OUT OF MY WINDSHIELD. *TR

RADIO DISPLAY FREEZING UP. WORD GENESIS STAYS ON. WHEN PUT IN REVERSE REAR CAMERA WILL NOT COME ON. WHEN PUT IN DRIVE DISPLAY STAYS FROZEN WITH WORD GENEIS. CAN HEAR RADIO PLAYING ON AM/FM/ AND XM RADIO WHEN CHANGING CHANNELS. IT FREEZED UP ON ME TOOK IT TO DEALER, SERVICE MANAGER HIT RESET BUTTON WOULD NOT RESET. TURNED CAR ON AND OFF SEVERAL TIMES BEFORE IT FINALLY CLEARED. *TR

I HAD THIS VERIFIED SCENARIO BY THE LOCAL HYUNDAI TECHNICIAN WHILE HE HAD THE COMPUTER HOOKED TO MY CAR AND I CONSISTENTLY DUPLICATED THE PROBLEM. WHILE QUICKLY DECELERATING FROM 25-20 MPH TO UNDER 5MPH THE TRANSMISSION DELAYS THE SHIFT FROM 3RD OR 4TH GEAR DIRECTLY TO 1ST GEAR BY 2-4 SECONDS WITHOUT ANY POWER. WHEN IMMEDIATE POWER IS NEEDED THE DELAY CAUSES ME TO GIVE IT MORE GAS IN HOPES OF MORE IMMEDIATE RESPONSE. EVENTUALLY THE CAR GIVES SUDDEN ACCELERATION OFTEN TIMES TRIGGERING THE TRACTION CONTROL TO ENGAGE. THIS HAS CAUSED A FEW NEAR MISS ACCIDENTS FOR ME. I BRING IT UP TO THE DEALERSHIP EVERYTIME I HAVE THE CAR SERVICED BUT IT DOESN'T APPEAR HYUNDAI HAS A FIX. I HAVE ALSO SENT IN THIS ISSUE DIRECTLY TO HYUNDAI USA. THE ISSUE IS THE SHIFT PATTERN FROM 3RD OR 4TH DIRECTLY TO 1ST GEAR. IF THE CAR WOULD DOWNSHIFT EVENLY 4,3,2 THEN THE PROPER GEAR WOULD BE ENGAGED WHEN POWER IS NEEDED. *TR

ON 08/02/2014 AT APPROXIMATE 6 P.M., MY 2012 GENESIS R-SPEC 5.0 SEDAN COMPLETELY STALLED OUT AS I WAS COMING TO A STOP AT A MAJOR INTERSECTION. THERE WAS NO WARNING OR INDICATION OF ANY ISSUES UP TO THIS POINT. IT TOOK SEVERAL ATTEMPTS AT STARTING THE VEHICLE BEFORE IT FINALLY STARTED AND CONTINUED UNDER ITS OWN POWER. THIS TYPE OF UNEXPLAINED POWER LOSS COULD LEAD TO A VERY SERIOUS ACCIDENT. THE ENGINE WARNING LIGHT IS CURRENTLY NOT INDICATING ANY PROBLEMS SO I DOUBT IF THERE ARE ANY TROUBLE CODES STORED. I HAVE OWNED THE VEHICLE SINCE NEW AND IT HAS ALWAYS BEEN GARAGED AND NEVER IN A ACCIDENT. *TR