2012 HYUNDAI GENESIS Complaints

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE SHIFTING FROM REVERSE TO DRIVE, THE VEHICLE CONTINUED TO DRIVE IN REVERSE. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 90. THE CURRENT MILEAGE WAS APPROXIMATELY 100.

2012 GENESIS R-SPEC: BLUETOOTH "UNPAIRS" OR DISCONNECTS FROM MY CELLPHONE AND REFUSES TO ALLOW ME TO RECONNECT. THIS TAKES MY ATTENTION OFF THE ROAD WHILE I FIDDLE WITH IT TO NO AVAIL. THE AGENCY WILL RECONNECT IT TO MY PHONE BUT THE CONNECTION DISAPPEARS WITHIN 2 DAYS. I'M CONCERNED FOR MY SAFETY AND THAT OF OTHERS WHILE I TRY TO RECONNECTED OR "PAIR" MY CELLPHONE. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS IN REVERSE, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO A POST BUT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MANUFACTURER WAS CONTACTED AND SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE INVESTIGATION CONCLUDED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND WOULD SEND THE CONTACT A FORMAL LETTER WITH THE DETAILS OF THE INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 905. UPDATED 3/13/13 *CN THE CONSUMER STATED UPON REVERSING THE VEHICLE SUDDENLY ACCELERATED AND HIT THE BACK OF THE HOUSE. THE CONSUMER TRIED TO MOVE THE VEHICLE JUMPED, THEN IT ACCLERATED INTO THE FLOWER BED AND FENCE. 04/02/2013 *JS

AUTO HOLD TECHNOLOGY FEATURE FAILED AT A STOP LIGHT. WHEN ON, AUTO HOLD ILLUMINATES WHITE, AND GREEN WHEN IT IS ACTIVELY HOLDING THE VEHICLE IN PLACE, WITHOUT THE NEED TO DEPRESS BRAKE PEDAL. ON A STOP LIGHT CAR JERKED FORWARD AND THE AUTO HOLD ILLUMINATION TURNED ORANGE IN COLOR FROM GREEN. AUTO HOLD FEATURE WOULD NOT RESET EVEN WHEN RESTARTING VEHICLE. DEALERSHIP WAS ABLE TO RESET, CITING A SHORTAGE IN THE AUTO-HOLD UNIT, WITH A REPLACEMENT PART ORDERED. POTENTIALLY DANGEROUS IF THERE WAS ANYONE IN FRONT OF THE VEHICLE AT THE TIME OF FAILURE, AS IT COULD OF RESULTED IN A POTENTIAL INJURY. *TR

CAR'S STEERING TRACKING TO THE RIGHT CONSISTENTLY AT HIGHWAY SPEED (WITHIN 5 SECONDS). TWO DEALERS BOTH CLAIM THIS TO BE NORMAL AFTER MULTIPLE VISITS. TECHNICIAN CLAIM THEIR SOP ONLY TEST AT 45MPH FOR 7 SECONDS. CORPORATE OFFICE ALSO REFUSED TO HELP. *TR

THE LCD INFORMATION DISPLAY LOCATED BETWEEN THE SPEEDOMETER AND TACH IS TOO DIM TO READ DURING THE DAY UNLESS THE CAR IS IN THE SHADE. THIS CREATES A SAFETY HAZARD SINCE CERTAIN INFO IS NECESSARY WHILE DRIVING AND CANNOT BE SEEN UNDER THE STATED CONDITIONS. THE BRIGHTNESS CANNOT BE ADJUSTED. I HAVE CONTACTED HYUNDAI AND THEY RECOGNIZE THE PROBLEM BUT SAID THERE IS NO REPAIR AVAILABLE. IT IS POSSIBLE THIS ONLY APPLIES TO THE 2012 NON-RSPEC 5.0 MODEL SINCE I HAVE TALKED TO OTHER OWNERS WITH THE RSPEC AND THEY DON'T HAVE THE PROBLEM. OTHER SIMILAR MODELS ON MY DEALER'S LOT HAVE THE SAME PROBLEM. PLEASE REPLY, THANKS. *TR

2012 HYUNDAI GENESIS. CONSUMER WRITES IN REGARDS TO DEFECTIVE UNIBODY *TGW THE CONSUMER STATED SHE HEARD A SQUEAKING NOISE COMING FROM THE SIDE OF THE VEHICLE WHEN DRIVING ON SIDE ROADS AT 5- 30 MPH. THE DEALER STATED THE CAUSE WAS FROM POOR WELDING ON THE UNIBODY BRACE OF THE VEHICLE. THE DEALER WAS NOT ABLE TO REPAIR THE VEHICLE, NOR HAD THEY EVER SEEN SUCH A ROBOTIC WELD DEFECT ON ANY OTHER VEHICLE THEY SERVICED BEFORE. THEREFORE, THEY HAD TO SEND THE VEHICLE TO A BODY SHOP, TO DRILL OUT AND RE-SEAL THE BODY SEAM AND RE-FINISH IT.

BACK UP CAMERA DID NOT FUNCTION WHEN VEHICLE WAS PUT IN REVERSE. BACK UP CAMERA CAME ON WHEN VEHICLE WAS PUT IN DRIVE AND STAYED ON FOR A BLOCK OR SO WHILE CAR WAS DRIVEN FORWARD. GPS MAP THEN WAS ACTIVATED, BUT DISPLAY FROZE, THEN ENTIRE SCREEN WENT BLANK. VIDEO SYSTEM THEN RE-BOOTED ITSELF. THIS WAS REPEATED SEVERAL TIMES BEFORE THE GPS STAYED ON THE VIDEO SCREEN AS IT IS DESIGNED TO FUNCTION. THE INTERMITTENT OPERATION OF THE GPS WAS DISTRACTING AND COULD HAVE RESULTED IN THE DRIVER NOT BEING ABLE TO VIEW DRIVING DIRECTIONS. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A CONVENIENCE THREE BLINK TURN SIGNAL FEATURE THAT DID NOT ALLOW FOR TURN SIGNAL BLINKS TO BE CHOSEN BETWEEN ONE, TWO OR THREE BLINKS; LIKE THE REST OF THE CONVENIENCE FEATURES USUALLY FUNCTION. THE CONTACT STATED THAT AFTER TURNING THE CONVENIENCE TURN SIGNAL FEATURE ON, THERE WAS NO OPTION TO CANCEL THE TURN SIGNAL AFTER HE HAD REALIZED THERE WAS NO NEED FOR TURNING. THE CONTACT STATED THAT THE TURN SIGNAL BLINKED THREE TIMES EVEN AFTER HE HAD THE FEATURE IN LOCK POSITION AND SELECTED TO CANCEL. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 8,900. UPDATED 08/28/12*LJ UPDATED 8/31/2012 *JS THE CONSUMER STATED THERE IS NO WAY TO MANUALLY CANCEL POSTION A TURN SIGNAL IMMEDIATELY. POSITION B'S 1.8 SECOND ACTIVATION IS TOO LONG AND DOES NOT WORK. THERE IS NO WAY TO CHANGE FROM 3 BLINKS TO 1 OR 2. UPDATED 09/4/2012 *JS

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT HE ATTEMPTED TO USE THE CRUISE CONTROL FEATURE AND THE FEATURE FAILED. THE CONTACT STATED THAT HE WAS DRIVING 30 MPH AND WANTED TO ACCELERATE UP TO 40 MPH, BUT WHEN HE STOPPED ACCELERATING WITH THE SWITCH, THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN. THE CONTACT STATED THAT HE HAD TO DISENGAGE THE CRUISE CONTROL IN ORDER TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION. THE DEALER TEST DROVE THE VEHICLE AND STATED THAT THERE WAS NO PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE FAILURE MILEAGE WAS 200. UPDATED 7/23/12 *CN UPDATED 07/30/12