2012 HYUNDAI GENESIS Complaints
View complaints related to 2012 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2012 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 HYUNDAI GENESIS- Lutz, FL
The contact owns a 2012 Hyundai Genesis. The contact stated while driving 25-30 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continue driving. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown local dealer, and to an independent mechanic; however, the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI GENESIS- Santa ana, CA
The area in the dash where the passenger airbag is contained recently got two Cracks along the edges of the airbag compartment as if the airbag tried to go off and didn't. There was no collision, the dash just cracked. The very next day the airbag light came on and had been on ever since. This seems to be a common problem. With. These cars. Hyundai needs to step it up
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- Rossville, TN
Brakes are spongy/soft - My car has been inspected by a Hyundai dealership and an ABS control module replacement has been recommended at cost of $2901. A safety recall campaign was issued in 2012 to include "certain 2009-2012MY Genesis (BH) produced from April 30, 2008 to March 28, 2012 (Recall #114). On May 9, 2022, TSB #22-BR-001H-1 was issued. My car's VIN indicates that my car was produced March 30, 2012 and the repair under the "extended warranty" has been denied because my car was produced two days later and therefore not included in the safety recall. I have reached out to Hyundai and I have a case manager assigned to me.
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- Palm Beach Gardens, FL
Driver's side passenger door lock does not electronically function--either by key fob or by driver's control. Passenger door must be manually locked and unlocked. This defect was present from time car was purchased new but was only discovered after car was out-of-warranty since passenger door had never been used until grandchildren began using back seat. This represents an safety hazard in the event that back-seat passenger needs to exit car quickly via electronic means. We are aware that this defect is quite common among 2012 Hyundai Genesis owners. Hyundai Motors of America knows that this was a manufacturing design defect but thus far, is unwilling to support warranty repair. Warranty repair is quite costly, averaging $700-900, and this is likely the reason why HMA has elected to publicly hide and ignore the issue.
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- Chattanooga, TN
Vehicle shuts off at red lights or when making very low speed turns. Indicator on dash shows 'KEY' symbol and sometimes battery symbol. I then have to shift to park or neutral to push button restart vehicle. Other times I'm parked with vehicle idling and it simply shuts off. This issue puts me at risk because it shuts off while driving on public roads with other vehicles. The repair shop can't find out why this is happening and the vehicle flashes no check engine light and there are no stored codes. This began a couple months after I had a new battery installed in the vehicle and put a new battery in the key fob. Vehicle now, no longer recognizes key fob. I have to manually insert key fob into a key fob slot inside vehicle in order to crank it. This seems to be an issue with the 2012 model Genesis, as I have read on several online forums of other owners experiencing the same problem.
Source: NHTSA WEB SITE -
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2012 HYUNDAI GENESIS- Arnold, MO
The contact owns a 2012 Hyundai Genesis. The contact stated that while driving at 10 MPH, the brake pedal went to the floorboard while depressed. The contact related the failure to NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 181,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI GENESIS- Las vegas, NV
I am reporting an electrical problem w my 2012 hyundai Genesis. My back driver's side door lock just stopped working in 2021 & a few months later , my front passenger seat door locks also stopped working. I brought it in to the dealer this morning to have both locks checked. I know the back seat door lock is the actuator & im assuming that’s the issue w the front one too. I’m waiting to hear back from the dealer what the problem is, but actuators on the 2012 genesis are defective or it’s an electrical problem. No accidents happened bc of it, I was just told to report this issue.
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- SOMERSET, KY
2012 HYUNDAI GENESIS. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 13V-489. THE CONSUMER STATED THE VEHICLE WAS MAKING NOISE. WHILE BRAKING. ALL FOUR ROTORS WERE RUSTED AND REPLACED. THE VEHICLE MADE A WHINE NOISE AT COLD STARTS. TRANSMISSION ASSMBLY WAS REPLACED. THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED, THE NOISE CONTINUED. THE DEALER ADVISED THE CONSUMER TO TRANSPORT THE VEHICLE TO ANOTHER DEALER TO BE DIAGNOSED AND REPAIRED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI GENESIS- Greer, SC, SC
ECBM Electronic Control Brake Module malfunctioned at 78,500 miles and dealer could not fix because computer would not read anything. Cold have caused a serious accident if it had happened when driving.
Source: NHTSA WEB SITE -
2012 HYUNDAI GENESIS- Dacula, GA
The rear view camera continues to not work properly. The camera screen will either display a black or scrambled view or none at all. This happens periodically from month to month. When the screen becomes scrambled, it creates a major safety issue. If there was an person or object directly behind the car when backing up, you would not be able to see it. There are no warnings or notifications from the car when this happens.
Source: NHTSA WEB SITE