2016 HYUNDAI GENESIS Complaints

My 2016 Genesis coupe will spontaneously, randomly accelerate, full throttle. I can't stop it until I throw it into neutral. There doesn't seem to be any common factor for it to happen. More often it was on the start up but sometimes as I was driving in traffic. The incidents are usually far apart. I have nearly wrecked too many times, so I parked it for good until I find the solution. I won't sell it and cause another person to possibly wreck or injure others. The local Hyundai dealership kept it for two months and test drove it but the problem didn't reoccur. They said nothing showed on the diagnostic (that past history on the diagnostic may have been erased) and they found no incident reports on this. So now I don't have transportation as my old truck is in the shop with transmission issues. Prob from over use. I can't afford to buy a new car until I can sell this one. Anyone know anything? The different occurrence is thorough out 2023 until parked approx April 2024

Purchased this car from a Hyundai dealer and immediately after multiple times the steering has stuck in place while making a left hand turn, not allowing the car to come out of the turn. Also does it slightly while driving on highway straight, but not as forcefully as when in a turn. Very dangerous and Hyundai nor the Hyundai dealer We purchased it from will even take a call from me over it. No check engine lights or warnings. Yes, it was very dangerous for us in the car as well as the other cars on the road. Could have been a very serious accident. I wish Hyundai would take it seriously. The dealer I purchased it from said they had thoroughly checked it out but they wont take any calls from me since purchase. Yes the car is available for inspection upon request.

When headlights are in auto mode, use of the turn signal can result in the headlights flickering or shutting off completely. This is not the result of hitting the light mode switch but rather an electrical short occurring in the stalk. The problem is particularly dangerous at night when signaling for an upcoming turn and loss of all vehicle lighting occurs. The problem has not been reproduced by a dealer. The component has not been inspected by officials. Initial occurrence was winter of 2022 with increasing frequency since then.

The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at approximately 45 MPH, the oil warning light was illuminated. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining forward momentum. The contact stated that the failure was intermittent and occurred while slowing traffic or a traffic signal. The oil warning light was occasionally illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.

The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed with an electrical short. The mechanic replaced the starter. Additionally, the mechanic informed the contact that the vehicle was covered under a recall and referred the contact to the dealer for assistance. The vehicle was taken to a dealer, where it was diagnosed that the starter harness and the starter compartment had failed and needed to be replaced. The dealer informed the contact that he would need to pay the repair fee even though the VIN was included in NHTSA Campaign Number: 24V107000 (Electrical System). The contact stated that he was disregarded and advised by the dealer to pay out of pocket. Additionally, the dealer advised the contact to trade the vehicle in. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened; however, the contact was denied assistance because the vehicle was out of warranty. The contact stated the manufacturer also failed to acknowledge the recall. The failure mileage was approximately 100,000.

The contact owns a 2016 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel deactivated. Additionally, the headlights turned off unintendedly and the engine seized. The vehicle was able to restart however, the failure recurred. The dealer was contacted, but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,300. Parts distribution disconnect.

This has happened a few times the first time i was driving and the headlights flicked on and off on the dash it showed it switched from auto to off by its self it has done that a few times. The time that i was driving on the highway and the lights when out during the night i was driving 65mph over a pass with no warning I had to turn them on because they did not come back on by them self. I contacted the hyundai dealership they told me there was a tsb for it but the problem would have to happen while they are driving it so they could fix it under warranty. This is a huge safety risk because they note "Certain vehicles may exhibit intermittent headlight flickering while driving with the light switch on AUTO light mode" in there TSB and it says " intermittent" witch means "not happening regularly or continuously" so it doesn't happen they wont cover it under warranty. And it happens at random times witch causes a safety risk because if the light out it can cause a fatal accident. i contacted hyundai about this my self and they told me the same thing that the dealer has to have it happen to them or its not covered. please look into this it needs to be recalled tsb 20-BE-009H-1

The contact owns a 2016 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the instrument panel was deactivated. In addition, the headlights shut off and the engine seized. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,240. VIN tool confirms parts not available.

I have been told to not park my car in the garage or near any structure. A fire could happen any time, while driving, or parked in the garage or outside the garage. I've spoken to a Genesis representative who told me they could not give me a loaner until they have a fix. My wife is [XXX] and handicapped. I'm [XXX] and we're very concerned about our safety. We live in a condo community that has no room to park on the street, so I'm parking behind my garage. I believe all these things are special circumstances and warrant special dispensation. It sure would take some stress out of lives if we could get a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My starter has failed and continues to do so intermittently. The vehicle is available for inspection upon request. The safety of myself and family are at risk by placing us in a position to be stranded due to the car not starting. The problem has not been reproduced by a dealer to date. The problem was inspected and initially believed to be a need for battery replacement. The battery was replaced and the problem has continued with the car not starting. The symptoms of the problem prior to failure began approximately 6 months ago and only involved the car not starting.