2011 HYUNDAI GENESIS Complaints

THE POWER-STEERING IS LEAKING FLUID AND THIS IS THE 2ND TIME THIS ISSUE HAS OCCURRED IN LESS THAN 3 YEARS. THE 1ST TIME IT HAPPENED WAS IN OCTOBER 2016 WHEN THE CAR HAD 25,822 MILES, AND HAPPY HYUNDAI REPLACED THE RACK SET AND THE POWER STEERING LINE. THE PROBLEM RE-OCCURRED IN SEPTEMBER 14, 2019 WHEN THE CAR HAD 51,784 MILES, AND NAPLETON-RIVER OAKS HYUNDAI SAID THE CAR IS LEAKING POWER-STEERING FLUID, AND WHEN I DROVE THE CAR BEFORE TAKING IT IN FOR REPAIRS, I NOTICED DIFFICULTY IN TURNING THE STEERING WHEEL. I HAVE NOT BEEN ABLE TO RECEIVE A SERVICE DIAGNOSTIC FROM NAPLETON HYUNDAI BECAUSE THE CAR IS STILL IN THE SHOP AND THEY DISCOVERED THE ISSUE AFTER I LEFT. I ALSO CONTACTED HYUNDAI'S NATIONAL CONSUMER AFFAIRS OFFICE ABOUT THE PROBLEM BUT IT DOESN'T APPEAR THEY WILL FORWARD TO THEIR TECHNICAL OFFICE.

IN 2016, I FILED COMPLAINT # 1084551 REGARDING THE ENGINE SHUTTING DOWN WHEN MY CAR HAD ONLY 23000 MILES. UNFORTUNATELY NEITHER THIS AGENCY OR HYUNDAI USA GAVE ME THE AN EXPLANATION AS TO WHY THIS HAPPENED, AND HAPPY HYUNDAI KEPT MY CAR FOR 43 DAYS TO REPLACE VARIOUS ENGINE PARTS. NOW IN 2019, THE CONNECTOR TO THE COOLANT FAN MELTED WHICH IS RELATED TO THE ECM MODULE. THERE WAS AN ECM RECALL AT THE TIME IN MARCH 2016 BUT IT APPEARS THAT THE SPECIFICATIONS OF THE RECALL DIDNT ADDRESS/FIX THE PROBLEM. FURTHER, IT APPEARS THAT THE PROBLEM I ENCOUNTERED IN 2016, THEE ECM RECALL AND THE PROBLEM I HAVE ENCOUNTERED ON JULY 25, 2019 ARE VERY RELATED. I CAN ONLY HOPE AND IMPLORE THOS AGENCY TO LOOK FURTHER INTO THESE ISSUES. THE CAR WAS IN MOTION WHEN THE ENGINE LIGHT CAME ON. TOOK TO THE DEALER AND THE DIAGANOSTIC I WAS GIVEN SAID THEE THERMOSTATE NEEDED TO BE REPLACED ALONG WITH THE TEMPERATURE SENSOR AND A COOLANT FLUSH. ALSO TOLD THE A/C COMPRESSOR AND HOSE NEEDED TO BE REPLACED. ON AUGUST 14TH THE THERMOSTATE, SENSOR AND COOLANT FLUSH WAS COMPLETED BY HAPPY HYUNDAI BUT THE ENGINE CAME BACK ON THE SAME DAY AFTER I DROVE ON THE EXPRESSWAY. I TOOK MY CAR INTO ANOTHER O. AUGUST 20, 2019 AND WAS TOLD MY CAR WASS MISSED DIAGNOSED AND THAT THE COOLANT FAN CONTROLLER HAD SHORTED AND THE CONNECTOR TO THAT COMPONENT HAD MELTED. THIS IS ALL RELATED TO THE ECM MODULE.

THE AIRBAG ON MY DASHBOARD THE SEAM HAS SPLIT. MY CAR IS NOT PARKED IN THE SUN AND THIS STARTED OFF AS INCH NOW IT EXTENDS TO THE HOLD SIDE OF THE AIRBAG.

I HAD 53,000 MILES ON THE VEHICLE. DRIVING ON HIGHWAY MY STEERING WHEEL GOT STIFF AND TOOK AN EXIT. MY VEHICLE WAS IN SMOKE AND TOWED TO NEAR BY HYUNDAI SERVICE CENTER. I WAS TOLD THAT TIMING BELT GOT BROKEN AND THAT IN-TURN CAUSED DAMAGE TO ENGINE PISTONS. HYUNDAI DECLINED TO OFFER ANY ASSISTANCE, AND SAID I HAVE TO PAY FOR ALL THE REPAIRS. I HAD TO SELL THE CAR FOR A FEW HUNDRED DOLLARS, BECAUSE THEY ASKED ABOUT 7K TO FIX A REPLACEMENT ENGINE.

MY BRAKE PEDAL IS GOING ALL THE WAY DOWN TO THE FLOOR IT USED TO DO IT EVERY ONCE IN A WHILE BUT NOW IT IS A CONSTANT THING. THE CAR DOES STOP BUT IT FEELS REALLY MUSHY, I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT IT WAS A MASTER BRAKE CYLINDER, HOWEVER AFTER READING ONLINE A LOT OFF PEOPLE HAVE THE SAME ISSUE AND REPLACING THE MASTER CYLINDER ISN'T THE PROBLEM

RECALL ON CAR BACK IN 2014 FOR BRAKE FAILURE. IMPROPER FLUID USED CAUSING ABS ASSIST MODULE TO FAIL RESULTING IN SOFT BREAK PEDAL. PURCHASED VEHICLE IN 2014 USED AND NEVER TOLD OF THIS ISSUE AFTER PURCHASING VEHICLE NOR NEVER SENT ANY INFO. ELECTRICAL PROBLEMS , DRIVE SEAT WONT RESPOND , WIND SHIELD WIPERS RANDOMLY TURNING ON . TAIL LIGHTS NOT WORKING ALSO ON RECALL. THIS NOTIFICATION ALSO NEVER SENT TO USE RESULTING IN THE VEHICLE BEING REAR ENDED LAST YEAR . PASSENGER SEAT HEAD REST DEPLOYED AND NOT DRIVERS. CAR WAS FIXED AND A COUPLE OF WEEKS AGO THE PASSENGER HEAD RESET DEPLOYED AGAIN HITTING MY DAUGHTER AND AT THE SAME EXPLODED AND CAME OF ITS FRAME LANDING IN THE BACK SEAT. HYUNDIA DEALER WONT DO ANYTHING OTHER THAN WHATS ON RECALL NOW.

JUST RECENTLY MY BRAKES HAVE BECOME EXTREMELY SOFT AND THE VEHICLE IS SLOW TO RESPOND TO BRAKING. I HAVE HAD THE BRAKES PADS REPLACED AND STILL AND EXTREMELY SOFT PEDAL WITH LITTLE TO NO BRAKING REACTION UNTIL I AM ALMOST TO THE FLOORBOARD. LIKE OTHERS HAVE SAID THERE WAS A RECALL BUT MY VEHICLE WAS NOT INCLUDED. THIS HAPPENS EVERY TIME AND IS NOT SPORADIC AS SOME HAVE STATED.

MY FATHER IS CURRENTLY LOOKING AFTER MY VEHICLE AND WHILE HE WAS DOING ROUTINE CHECKS WHEN WENT TO DEPRESS THE BRAKE PETAL IT SANK ALL THE WAY TO THE FLOOR. HE LATER TOOK IT TO A MECHANIC WHO THEN BLEED THE SYSTEM A FEW TIMES ONLY TO FIND OUT THAT THE FRONT RIGHT BRAKE AND REAR LEFT BRAKE ARE OPERATING AS NORMAL. AS IT WOULD TURN OUT, HOWEVER, HYUNDAI ISSUED A RECALL FOR THIS BUT ONLY FOR THE GENESIS SEDANS AND NOT THE COUPES. HYUNDAI RECALL #114 AND NHTSA RECALL #13V489000 STATE THE BRAKE FLUID THE MANUFACTURE USES DOES NOT PROTECT THE H.E.C.U. OR HYDRAULIC ELECTRONIC CONTROL UNIT (A.K.A. ABS CONTROL UNIT) AGAINST INTERNAL CORROSION. SO THE INTERNAL VALVES WILL CORRODED AND PREVENT THE BRAKES FROM OPERATING PROPERLY. IN MY 2011 GENESIS COUPE THIS IS CURRENTLY THE ISSUE. OTHER COUPE OWNERS ARE HAVING SIMILAR ISSUES WHERE THEY CAN'T STOP THE CAR PROPER AND/OR THE BRAKE PETAL SINKS TO THE FLOOR AT RANDOM TIMES WHILE DRIVING SLOW OR AT HIGHWAY SPEEDS AND THE BRAKE DON'T OPERATE PROPERLY OR AT ALL! THE MANUFACTURE SEEMS TO BE AWARE OF THE ISSUE BUT WON'T DO ANYTHING ABOUT IT. REPLACING THE MASTER CYLINDER AND COMPLETELY BLEEDING THE SYSTEM DOESN'T HAVE ANY AFFECT FOR THE ISSUE. TO REPLACE THE UNIT, I'M LOOKING AT ROUGHLY $3,200 OF MY OWN MONEY TO REPLACE THE H.E.C.U DUE TO DEFECTIVE BRAKE FLUID THAT HAS CORRODED THE INTERNALS. THE CAR HAS BARELY BEEN DRIVEN WITH LESS ABOUT 30K MILES ON IT. THIS A GRAVE SAFETY CONCERN AND HYUNDAI NEEDS TO ADDRESS THE ISSUES FOR NOT JUST THE SEDANS BUT THE COUPES AS WELL! IF I OR THE DRIVER OF MY CAR NEEDED TO MAKE AN EMERGENCY STOP THERE IS NO TELLING IF THE BRAKES WOULD OPERATE IN THAT MOMENT AS THEY SHOULD. INJURY OR DEATH COULD OCCUR FOR NOT JUST THE DRIVER BUT OTHER CASUALTIES THAT COULD BE PREVENTED IF HYUNDAI FIXES THIS ISSUE FOR ALL HYUNDAI GENESIS COUPES. BRAKE OPERATION IS VASTLY IMPORTANT IN ALL VEHICLES. THIS PROBLEM IS SERIOUS.

MY 2011 GENESIS SEDAN (4.6L V8) HAS AN INCREASINGLY SOFT, SPONGY BRAKE PEDAL PAST YEAR OR SO. THIS OCCURS WHILE DRIVING IN/OUT OF MY NEIGHBORHOOD, ON BUSY NJ HIGHWAYS, AND WHEN PARKED WITH ENGINE RUNNING. HAD ROTORS, PADS, MASTER CYLINDER AND BRAKE FLUID REPLACED RECENTLY (~2 MONTHS AGO; $1200; RECEIPTS AVAILABLE). DID NOT SOLVE THE PROBLEM. I FEEL UNSAFE DRIVING THE CAR AND PUTTING ME/OTHER DRIVERS AT RISK. FROM RESEARCHING THE PROBLEM, INCLUDING RECENTLY LEARNING ABOUT THE RECALL OF 2009-2012 MODELS FOR BRAKE PROBLEMS, I AM GUESSING THAT EITHER THE BRAKE BOOSTER AND/OR ABS BRAKE MODULE ARE FAILING. I BOUGHT THE CAR NEW AND AM ITS ONLY OWNER. CAR HAS ONLY 73,000 CAREFUL MILES ON IT. I'M RELUCTANT TO SPEND ANY MORE MONEY. WHAT CAN I DO?

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING, THE VEHICLE FAILED TO STOP NORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS UNKNOWN.