2011 HYUNDAI GENESIS Complaints

View complaints related to 2011 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2011 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 HYUNDAI GENESIS
    - COLD SPRING HARBOR, NY

    BRAKING EFFECTIVENESS IS SIGNIFICANTLY REDUCED UNEXPECTEDLY / RANDOMLY. DEALER COULD NOT REPRODUCE THE PROBLEM SO NO FIX WAS DONE. THERE WAS A HYUNDAI RECALL, #114, WHICH REQUIRED THE CHANGING OF THE BREAK FLUID DUE TO CORROSION OF THE HECU. THIS WAS PERFORMED IN 2014 BUT APPARENTLY THIS HAS NOT SOLVED THE PROBLEM. THE VEHICLE IS NOW UNSAFE TO DRIVE.

    Source: NHTSA WEB SITE
  • 2011 HYUNDAI GENESIS
    - HALLANDALE BEACH, FL

    THE VEHICLE HAS ISSUES WITH THE BLUETOOTH SOUND SYSTEM WHERE IT RANDOMLY DISCONNECTS REGARDLESS IF THE CAR IS IN MOTION OR STATIONARY. THE CAR USES A LEXICON SOUND SYSTEM. HOWEVER, THE CAR EXPERIENCES ANOTHER ISSUE WITH THE DISPLAY REGARDING SELECTING A BLUETOOTH DEVICE AND THE SCREEN APPEARS BLANK. FROM WHERE THE ISSUE DERIVES IS UNKNOWN TO PIN POINT. ONE POSSIBILITY IS THAT THE SYSTEM READS A CD RANDOMLY WITHOUT A DISK BEING INSIDE AND IT RESETS THE SYSTEM.

    Source: NHTSA WEB SITE
  • 2011 HYUNDAI GENESIS
    - MISSION HILLS, CA

    MY 2011 HYUNDAI GENESIS IS EXPERIENCING BRAKING FAILURE. I HAVE ALMOST HAD ACCIDENTS DUE TO MY CAR'S INABILITY TO COME TO A STOP IN A REASONABLE TIME, ESPECIALLY WHEN FOLLOWING VEHICLES THAT COME TO A SUDDEN STOP. THE PEDAL DEPRESSES ALMOST TO THE FLOOR AND IS VERY SPONGY. THE PROBLEM IS INTERMITTENT BUT CONSISTENT. I RESEARCHED THE ISSUE AND FOUND THAT THERE WAS A RECALL RELATED TO THIS ISSUE, BUT FOR SOME REASON, HYUNDAI EXCLUDED MY VIN DESPITE IT FALLING WITHIN THE MANUFACTURE PERIOD OF HYUNDAI CARS EXPERIENCING THE ISSUE. I TOOK THE CAR TO THE HYUNDAI DEALERSHIP AND THEY DIAGNOSED A FAILED ABS SYSTEM, SPECIFICALLY STATING THAT THE INTERNAL SEALS OF THE HECU (ESC UNIT) WERE WORN CAUSING POOR SEALING. THIS MAY BE RELATED TO THE CORROSIVE BRAKE FLUID THAT THEY REPLACED FOR THEIR CAMPAIGN TL6. UNDER HYUNDAI'S RECALL CAMPAIGN 114, THE HECU SYSTEM SHOULD HAVE BEEN INSPECTED AND REPAIRED OR REPLACED IN ADDITION TO CHANGING THE FLUID. HYUNDAI MERELY REPLACED THE FLUID. THIS HAS CAUSED A DANGEROUS SITUATION WITH MY BRAKING SYSTEM THAT COULD HAVE BEEN AVOIDED.

    Source: NHTSA WEB SITE
  • 2011 HYUNDAI GENESIS
    - MISSION HILLS, CA

    I PURCHASED MY USED PRE-CERTIFIED HYUNDAI GENESIS 20 11 CAR IN FEBRUARY 2014 AND SHORTLY THEREAFTER I FOUND THAT MY BRAKES WHICH ORIGINALLY WERE FIRM WOULD GO DOWN TO THE FLOOR OR NEARLY TO THE FLOOR WITHIN 6 MONTHS I DID SOME RESEARCH ON THE CAR AND FOUND THAT IN 2013 HYUNDAI CORPORATION ISSUED A RECALL ON THE ABS SYSTEM DO 2 CORROSIVE BRAKE FLUID THAT WAS COULD POTENTIALLY CORRODE THE ABS SYSTEM AND 2013 THE BRAKE FLUID WAS REPLACED ON MY CAR PRIOR TO MY PURCHASE. HOWEVER HYUNDAI DID NOT INSPECT WHETHER ABS SYSTEMS HAD ALREADY BEEN DAMAGED BY THIS CORROSIVE BRAKE FLUID AND MERELY REPLACED IT MY CAR HAS AN ABS SYSTEM THAT HAS BEEN TESTED AND IT FAILS. THE BRAKE PEDAL ON MY CAR NEARLY TOUCHES THE FLOOR AND IT IS DIFFICULT TO STOP THE CAR SAFELY. I WAS DRIVING IN THE RAIN RECENTLY AND JUST MISSED HITTING A CAR THAT STOPPED SUDDENLY.

    Source: NHTSA WEB SITE
  • 2011 HYUNDAI GENESIS
    - WARRINGTON, PA

    STEERING IS EXTREMELY TIGHT AND DIFFICULT TO TURN. BRAKE FAILURE, HAD IT CHECKED OUT BY THE DEALER WHO "FIXED" IT, HOWEVER, THE PROBLEM CAME BACK ON AFTER 3 WEEKS.

    Source: NHTSA WEB SITE
  • 2011 HYUNDAI GENESIS
    - WESTERVILLE, OH

    NHTSA CAMPAIGN NUMBER: 13V-489 HYUNDAI NOTICE 13-01-006 CAMPAIGN 114. I HAVE HAD MY BRAKE PEDAL GO ALMOST ALL THE WAY TO THE FLOOR 3 TIMES NOW IN THE LAST 2 MONTHS. THIS IS EXTREMELY DANGEROUS AND LUCKILY I HAVE BEEN ABLE TO STOP IN TIME NOT TO CAUSE AN ACCIDENT. REVIEW OF THE HYUNDAI FORUM INDICATES THAT MY ABS MODULE OR HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) IS FAILING. BRAKE PEDAL FEEL WILL THEN GO BACK TO NORMAL AFTER I RESTART THE CAR SEVERAL TIMES. I HAVE AN APPOINTMENT WITH DENNIS HYUNDAI IN COLUMBUS, OH TODAY AND I HOPE THEY ARE WILLING TO REPLACE THE ABS MODULE FOR FREE AS REQUIRED.

    Source: NHTSA WEB SITE
  • 2011 HYUNDAI GENESIS
    - BLUFFTON, SC

    SINCE PURCHASING THE CAR, USED, IN 2014, WE HAVE HAD NUMEROUS, RANDOM INSTANCES WHERE THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. IT'S HAPPENED IN ALL TYPES OF WEATHER AND TEMPERATURES. WE PRESENTLY HAVE AROUND 76K MILES. I'VE HAD THE CAR IN FOR CHECKUPS TO OUR MECHANIC TWICE, WITH NO FINDINGS. THE PROBLEM HAPPENED AGAIN THIS MORNING, WHILE MY WIFE, WHO IS 9MO PREGNANT WAS DRIVING TO WORK. UNTIL TODAY I DID NOT RESEARCH THE ISSUE ONLINE. I FOUND TODAY THAT OUR CAR WAS AMONG THE BATCH THAT DID EVENTUALLY GET THE FLUID SWAP DONE(RECALL). OURS WAS DONE WHEN WE BOUGHT IT. THEY DID NOT INFORM US THAT THE PROBLEM WAS ACTUALLY THE HECU UNIT. TODAY, I CALLED OUR LOCAL HYUNDAI DEALER, WHO TOLD ME THEY WOULD BE GLAD TO REPLACE IT, BUT THAT WE WOULD BE PAYING FOR IT ALL. I HAVE LOVED THE CAR, BUT I'M FAIRLY DISGUSTED THAT HYUNDAI HAS SO MANY DOCUMENTED CASES OF THIS PART FAILING, YET WILL NOT REPLACE IT. THE BRAKE PEDAL, AT ANY SPEED, RANDOMLY LOSES PRESSURE, AND GOES ALL THE WAY TO THE FLOOR. ONCE THERE, THEY FEEL LIKE THE BRAKE PADS FELL OUT. THE VEHICLE STOPS, BUT VERY ABRUPTLY. ITS TERRIFYING. THE LAST TIME IT HAPPENED WAS ROUGHLY MAY 2018. DOES NOT SEEM TO MATTER IF WE ARE PULLING OUT OF THE GARAGE, RIDING THROUGH THE NEIGHBORHOOD, OR DRIVING ON THE HIGHWAY. HAPPENS IN ALL VARIETY OF SITUATIONS. TONIGHT, WE LEFT THE CAR AT MY IN-LAWS BECAUSE MY WIFE IS AFRAID TO DRIVE HER OWN CAR.

    Source: NHTSA WEB SITE
  • 2011 HYUNDAI GENESIS
    - HIALEAH, FL

    TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE CONTACT EXITED THE HIGHWAY AND PUMPED THE BRAKE PEDAL A FEW TIMES BEFORE THE VEHICLE WAS ABLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,330.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 HYUNDAI GENESIS
    - KATY, TX

    EVERY TIME I START MY CAR IN THE MORNING I GET THIS LOUD CLINKING NOISE LIKE SOMETHING IS RATTLING INSIDE THE ENGINE AND SOUNDS LIKE THE TIMING CHAIN . I HAVE TRIED EVERYTHING POSSIBLE TO FIX THIS I HAVE TAKEN IT TO HYUNDAI BEFORE AND THEY CHANGED OUT THE TENSION OR PULLEY AND OTHER THINGS I HAVE TAKEN IT TO GET HER BRAND NEW COMPRESSOR AFTER I JUST GOT A BRAND NEW COMPRESSOR I HAVE TRIED PUTTING FORCE AND 30 MOTOR OIL ON REGULAR INTERVALS BUT NOTHING SEEMS TO QUIET THAT LOUD NOISE DON'T UNDERSTAND WHAT'S GOING ON AND HYUNDAI HAD NO IDEA WHAT THE NOISE WAS.

    Source: NHTSA WEB SITE
  • 2011 HYUNDAI GENESIS
    - LINDEN, NJ

    WHILE DRIVING VEHICLE, THE LIGHTS SOME TIMES FLASH AND/OR THE VEHICLE STOPS RUNNING EVEN AT HIGHWAY SPEEDS.

    Source: NHTSA WEB SITE