2012 HYUNDAI GENESIS Complaints

View complaints related to 2012 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2012 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 HYUNDAI GENESIS
    - DAVIDSON, NC

    I OWN A 2012 HYUNDAI GENESIS AND EXPERIENCE A VERY LOW GRIP ON MY BRAKE PEDAL. IT HAS JUST BEEN CONFIRMED FROM A HYUNDAI DEALERSHIP THAT THE HECU IS BAD AND NEEDS TO BE REPLACED (11/20/19). HYUNDAI HAS RECALLED CERTAIN MODEL YEAR 2009-2012 GENESIS SEDANS UNDER RECALL 114 OR NHTSA CAMPAIGN 13V489 FOR THE HECU. I HAVE BEEN TOLD, HOWEVER, THAT MY VIN DOES NOT QUALIFY FOR THE SAFETY REPAIR. I FIND IT HIGHLY UNUSUAL THAT I AM EXPERIENCING THE IDENTICAL PROBLEM THAT SO MANY OTHER GENESIS SEDANS HAVE FACED, YET AM BEING DENIED THE NECESSARY REPAIR. I AM ASKING THAT MY VIN BE INCLUDED IN THE RECALL AS I AM VERY CONCERNED FOR MY SAFETY AT THIS POINT. KEEPING IN MIND THE SAFETY OF OTHERS AS WELL, ALL GENESIS SEDANS MADE DURING 2009 AND 2012 SHOULD BE RE-LOOKED AT AGAIN. IT IS A $3000 FIX AND I CANNOT TELL YOU HOW UNFAIR IT IS TO KNOW THAT OTHER HYUNDAI GENESIS OWNERS HAVE HAD THEIR HECU'S REPLACED UNDER THE RECALL. WHY IS THEIR SAFETY MORE IMPORTANT THAN MINE?

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - MATTHEWS, NC

    GENESIS STALLS AT SLOW SPEEDS EITHER TURNING FOR GOING STRAIGHT. REPLACED THROTTLE BODY, BUT STILL STALLS. ALSO HAS TROUBLE STARTING SOMETIMES. BATTERY IS NEW.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - ELK RIVER, MN

    ON OCTOBER 23RD, 2019, THE BRAKES ON MY 2012 HYUNDAI GENESIS R-SPEC SEDAN SUDDENLY FAILED WITH THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR BEFORE THE VEHICLE EVENTUALLY STOPPED LUCKILY AVOIDING AN ACCIDENT. I WAS DRIVING ON THE HIGHWAY. THE VEHICLE HAS 79K MILES. I THEN TOOK THE CAR TO THE HYUNDAI DEALER IN ST. LOUIS PARK, MN AND THEY DETERMINED THAT THE BRAKE MASTER CYLINDER WAS FAULTY AND REPLACED. THE DIAGNOSIS AND REPAIR DID NOT FIX THE ISSUE AS THE BRAKE PEDAL WAS STILL SPONGY AND GOING TO THE FLOOR INTERMITTENTLY. I WILL BE TAKING THE CAR BACK TO THE DEALER TO HAVE THEM FIX IT CORRECTLY. WHILE RESEARCHING THE ISSUE, I HAVE FOUND THAT MULTIPLE OTHER OWNERS OF THE SAME CAR HAVE EXPERIENCED THIS ISSUE AND THE DEALER HAD TO REPLACE THE ABS HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) AS IT CONTAINED CORROSION WITHIN THE UNIT DUE TO BAD DESIGN WHICH CAUSES HYDRAULIC BRAKING FAILURE TO OCCUR AT ANY TIME. THIS CAMPAIGN/RECALL BELOW OUTLINES THE ISSUE WHICH I AM GOING TO PRESENT TO THE DEALER TO FIX CORRECTLY AS I AM STILL UNDER WARRANTY. TO ME, THIS IS A LIFE OR DEATH TYPE FAILURE AND COULD RESULT IN INJURIES. HYUNDAI SHOULD BE RESPONSIBLE FOR REPLACING ALL ABS HECU BEFORE LIVES ARE LOST FOR ALL 2009-2012 HYUNDAI GENESIS, NOT JUST SOME VINS THAT THEY DEEMED TROUBLESOME. THEY SHOULD TAKE RESPONSIBILITY FOR ALL CARS AND IMMEDIATELY CONTACT THEIR OWNERS. HYUNDAI RECALL - CAMPAIGN 12-01-052 TSB: BH GENESIS SEDAN HECU INSPECTION AND BRAKE FLUID REPLACEMENT (RECALL 114) ORIGINAL RECALL FROM THE NHTSA MANUFACTURER'S REPORT DATE OCTOBER 29, 2013 NHTSA ACTION NUMBER PE13033 POTENTIAL NUMBER OF UNITS AFFECTED 43,500

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - VISTA, CA

    HEAD REST POPPED OPEN, TWICE. FIRST TIME BOTH HEADREST POPPED OPEN AND HYUNDAI REPAIRED IT WITH JUST A COPAY ON MY PART. SECOND TIME, THEY STATED NEEDS TO BE REPLACED AT MY EXPENSE. I STATED THAT NO ONE BUYS A CAR EXPECTING THE HEAD REST TO POP OPEN AND REQUIRE REPLACEMENT. THEY INSIST IT IS MY ISSUE. CAR WAS IN GARAGE WHEN HEAD REST POOPED OPEN. IF WE WERE DRIVING THE VEHICLE, I AM SURE AN ACCIDENT WOULD HAVE OCCURRED. EVEN IF I HAVE IT REPLACED, WHAT ASSURANCES WOULD I HAVE THIS WON'T HAPPEN AGAIN. AND IF IT DOES AND EITHER MY WIFE OR I DRIVING THE VEHICL,E WE COULD BE INJURED THIS IS A VEHICLE DEFECT AND A SAFETY ISSUE.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - SUNRISE, FL

    WEEK OF SEPT 20TH TRANSMISSION WAS SKIPPING WHEN CHANGING GEARS DURING LOW SPEED AND VIOLENTLY JERKED. TOOK CAR TO DEALER TO CHECK OUT AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT RESET TRANSMISSION ADAPTIVE VALUES. TRANSMISSION WAS FINE FOR 3 WEEKS BUT THEN PROBLEM REOCCURRED BUT WAS WORST. AFTER TRANSMISSION JERKED, GOING UNDER 25 MILES, TRANSMISSION STRUGGLE TO CHANGE GEARS. MOSTLY COASTED HOME AND IMMEDIATELY CALLED DEALER. NEXT DAY RETURN CAR TO DEALER AND THEY DETERMINED TRANSMISSION NEEDED TO BE REPLACED. ETA 2 WEEKS

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - FRONT ROYAL, VA

    WITH LOW BEAM HEADLIGHTS ON WHILE DRIVING, ACTIVATING THE TURN SIGNAL WILL TURN ON HIGH BEAM HEADLIGHTS OR CAUSE THE LOW BEAMS TO TURN OFF INTERMITTENTLY (ABOUT HALF OF TURN SIGNAL OPERATIONS). LIGHTLY TOUCHING OR TAPPING THE LIGHT STALK WILL HAVE THE SAME EFFECT. ON OCCASION, THE HEADLIGHTS WILL CEASE FUNCTIONING ON LOW BEAM WITH NO DRIVER ACTIVITY. THIS PROBLEM HAS BEEN OCCURRING FOR THE PAST 3 MONTHS. OTHER GENESIS OWNERS HAVE REPORTED THE SAME PROBLEM ON THE HYUNDAI GENESIS OWNERS WEBSITE. I HAVE STOPPED DRIVING THE CAR AT NIGHT.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - WINCHESTER, CA

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHEN SLOWING DOWN THE VEHICLE TO MAKE A RIGHT TURN, IT ABRUPTLY STALLED IN THE RIGHT LANE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AFTER TEN MINUTES, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 16139030. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - ALLEN, TX

    WAS DRIVING DOWN THE FREEWAY IN STOP AND GO TRAFFIC AND HAD BEEN DRIVING FOR ABOUT 45 MINUTES. HAD A/C ON, RADIO ON, PHONE CHARGER AND SEAT COOLING. SUDDENLY ALL ELECTRONICS STOPPED ON THE CAR, LOSS OF POWER TO BRAKES, POWER STEERING AND NO ACCELERATION. HAD TO PULL OVER ACROSS TWO LANES OF TRAFFIC, THANKFULLY THE FLASHERS WORKED AND I WAS ABLE TO GET TO THE SIDE OF THE ROAD. PUT CAR IN PARK AND STARTED CAR UP AGAIN. THANKFULLY IT WAS DAYLIGHT AND GOOD WEATHER.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - BIRMINGHAM, AL

    HAVING ISSUES WITH BRAKES GOING ALL THE WAY TO FLOOR. HAVE HAD THEM REPLACED AND AFTER A FEW MONTHS PROBLEM RETURNS. WAS THIS VEHICLE REPAIRED AS PART OF RECALL 114 NHTSA RECALL 13V489000.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - CREAM RIDGE, NJ

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. -THE HEADLIGHTS WENT OUT..*BF 15 FEB 2014, 5 JUNE 2015, 30 AUG 2019. -LOST OF HEAD LIGHTS FOR 15-20 SECONDS OR LONGER -UNKNOWN CAUSE 1ST TIMER REPLACED COMPUTER CHIP IN A COMPUTER CHIP. SECOND TIME REPLACED MULTI FUNCTION SWITCH, N/C REPAIR REQUEST. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN RIGHT (TRAVELING APPROXIMATELY 5 MPH ) THE LIGHTS WENT OUT, THEN 20 SECONDS AFTER THEY CAME BACK. ALSO STATED THAT THE VEHICLE WAS REPAIRED IN FEBRUARY 2014 BY THE DEALER DAVIS HYUNDAI, 1655 N OLDEN AVE, TRENTON, NJ 08638 FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE