2011 HYUNDAI GENESIS Complaints

ON WEDNESDAY JUNE 14TH 2017, WHILE IN MOTION AND OPERATING THE VEHICLE ON A STATE ROUTE AT 45 MPH, THE WINDSHIELD WIPERS CEASED ALL OPERATIONS, JUST COMPLETELY CEASED TO FUNCTION. IT WAS DURING A RAINSTORM AT THE TIME EST 7:45AM MAINEVILLE, OHIO / MASON OHIO AREA TO VERIFY THE STORM WITH WEATHER CHANNEL, A SEVERE THUNDERSTORM WAS IN EFFECT. I HAD TO STOP THE CAR IN THE MIDDLE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING STOPPING ALL TRAFFIC BEHIND ME. THE SPECIFIC PART IS THE WIPER MOTOR AND THE TRANSMISSION BROKE ACCORDING TO COLUMBIA HYUNDAI. THEY REFUSED TO REPAIR IT UNDER STATED EXTENDED WARRANTY. SERVICE MANAGER STATED IF I CAUSED A WRECK IT WOULD HAVE CAUSED A CAMPAIGN RECALL. THE RECALL AS I UNDERSTAND IT IS 140. BUT YET THEY REFUSED TO REPAIR IT.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE TOOK A LONG TIME TO SLOW DOWN. THE VEHICLE WAS TAKEN TO LAKE NORMAN HYUNDAI (20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 08/08/17*LJ *JS

I HAVE A 2011 HYUNDAI GENESIS SEDAN 3.8L AND I HAVE HAD AND AM HAVING PROBLEMS WITH STOPPING MY CAR. I HAVE TO PUSH THE BRAKE PEDAL HARDER AND CLOSER TO THE FLOOR AND THE BRAKES DO NOT ENGAGE LIKE THEY USED TO OR ARE SUPPOSE TO. I TOOK IT TO THE HYUNDAI DEALERSHIP WHERE I BOUGHT IT AND HAVE IT SERVICED WITH THIS COMPLAINT AND THEY ENDED UP SELLING ME AND INSTALLING NEW ROTORS AND BRAKE PADS, TWICE, AND THIS DID NOTHING FOR THE PROBLEMS WITH MY BRAKES. WHEN THEY COULDN'T DIAGNOSE THE BRAKE PROBLEM, THEY TRIED TO TELL ME THAT THE PROBLEM WAS WITH MY TRANSMISSION, AND SINCE THEY COULDN'T WORK ON TRANSMISSIONS THEY'D HAVE TO ORDER ME A NEW ONE, WITH ME FOOTING THE BILL. I TOOK IT TO TWO DIFFERENT TRANSMISSIONS SPECIALIST AND BOTH ASSURED ME, AFTER EXTENSIVE TESTING, THAT IT WAS NOT MY TRANSMISSION, BUT THAT THE PROBLEM WAS WITH MY BRAKES. HYUNDAI REFUSED TO LOOK AT MY CAR AGAIN, AND THE SERVICE MANAGER TOLD ME THAT HE "WAS THROUGH WITH MY CAR, AND WASH HIS HANDS OF IT". I TOOK MY CAR TO ANOTHER MECHANIC WHO DIAGNOSED MY PROBLEM, AND TOLD ME THAT HYUNDAI HAD A RECALL ON MY CAR FOR THE EXACT PROBLEM THAT I WAS HAVING AND COMPLAINING ABOUT, AND THAT THE HYUNDAI DEALERSHIP COULDN'T DIAGNOSE CORRECTLY, AND WASHED THEIR HANDS OF MY CAR AND SENT ME BACK ON THE ROAD AFTER TWO SEPARATE INSTALLATIONS OF NEW BRAKE ROTORS AND PADS. I NEVER RECEIVED NOTICE OF THE RECALL FROM MY DEALERSHIP AND I AM STILL EXPERIENCING THE PROBLEM WITH MY BRAKES REQUIRING ME TO HAVE EXERT MORE BRAKE PEDAL TRAVEL, WITH LESS EFFECTIVENESS. NOW, I EVEN HAVE TO PUMP MY BRAKES, AND WHENEVER I HAVE TO DO A HARD OR PANIC STOP, THERE IS A METAL ON METAL TYPE OF GRINDING NOISE FROM MY BRAKES. HOW LONG IS THE RECALL GOOD FOR, AND WHAT DO I HAVE TO DO IN ORDER TO GET MY CAR FIXED UNDER THIS RECALL? MY LIFE IS IN DANGER WHENEVER I DRIVE THIS CAR. THE RECALL WAS ON THE ABS SYSTEM FOR THE 2009-2012 GENESIS SEDAN.

THE BRAKE PEDAL ON THE SUBJECT CAR, HYUNDAI GENESIS 2011, BECAME TOO SOFT (MUSHY) WHEN PRESSED DOWN. NO BRAKING ACTION UNTIL THE PEDAL IS WITHIN 1" FROM THE FLOOR. AFTER CHECKING WITH THE DEALER, AND TWO OTHER REPUTABLE AUTO REPAIR SHOPS, WE HAD THE BRAKE MASTER CYLINDER REPLACED AT $380 AT ONE SHOP BUT THAT DID NOT FIX THE PROBLEM. I SEARCHED THE INTERNET AND FOUND THAT THE DEALER, IN 2013, HAD COMPLAINTS ABOUT SIMILAR BRAKE PROBLEM ON GENESIS CARS, MADE BETWEEN 2008 AND 2012, AND THE DEALER FOUND AND REPLACED THE "CORROSIVE" BRAKE FLUID AT NO CHARGE ON OVER 27,000 CARS - I AM SURE IT IS A MATTER OF TIME WHEN OUR CAR, THE 2011 GENESIS, WILL SHOW THE SAME PROBLEM, AND SHOULD BE DEALT WITH THE SAY WAY. PLEASE SEE LINK BELOW: HTTP://ARTICLES.LATIMES.COM/2013/OCT/21/AUTOS/LA-FI-HY-HYUNDAI-GENESIS-RECALL-2013102 QUESTION: IS IT SAFE TO DRIVE THE CAR UNDER THESE CONDITIONS, AND WHAT COULD BE THE CAUSE OF THE SOFTNESS IN THE BRAKE PEDAL IF DIFFERENT? ANY FEEDBACK ON THIS IMPORTANT SAFETY MATTER WILL BE GREATLY APPRECIATED. THE CAR IS IN OUR GARAGE. REGARDS [XXX]. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

MY BRAKES HAVE REDUCED PRESSURE AND SPONGY. I SEE OTHERS HAVE SAME ISSUE AND POSSIBLE RECALL. HYUNDAI SAYS MINE IS NOT INCLUDED ALTHOUGH RECALL WAS FOR CARS 2009-2012 (MINE IS 2011). I ALMOST CRASHED BECAUSE OF REDUCED PRESSURE AND CAR WOULD NOT STOP.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED, BUT RESTARTED INDEPENDENTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

I RECENTLY PURCHASED THIS CAR WITH ONLY 35000 MILES ON IT, AND THE 5TH GEAR HAD ALREADY BEEN GRINDING. ABSOLUTELY RIDICULOUS FOR A 2011 CAR TO HAVE TRANNY ISSUES THAT EARLY ON. I THEN TOOK IT TO HYUNDAI TO GET IT REPLACED UNDER WARRANTY AND THEY REPLACED IT. BUT THERE ARE 100S OF PAGES OF FORUMS THAT HAVE THE SAME ISSUE, NOW WITH ONLY 43000 MILES I CAN FEEL 5TH STARTING TO GRIND ON UPSHIFTS AGAIN... I DONT KNOW WHAT TO DO BECAUSE I DONT WANT TO REPLACE A TRANSMISSION EVERY YEAR.

BRAKE LIGHTS FAILED. DUE TO FAILURE OF DIODE. PREVIOUS SAFETY RECALL ON STOP LAMP SWITCH. NOTED DURING OIL CHANGE BY SERVICE TECHNICIAN.

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH AT JUST A LITTLE PAST DUSK WHEN OUT OF NOWHERE I HEARD A VERY LOUD POP. AT FIRST I ASSUMED THAT MY WINDSHIELD HAD BEEN HIT BY A LARGE ROCK OR SOMETHING THAT HAD BEEN KICKED UP OFF THE ROAD AND I IMMEDIATELY BEGAN LOOKING FOR ANY SIGN OF DAMAGE. I SAW NOTHING AND CONTINUED DRIVING. A MINUTE LATER I HEAR A WHISTLING NOISE. TRYING TO FIGURE OUT WHERE IT'S COMING FROM, I EVENTUALLY PARTIALLY SLIDE OPEN THE ROOF PANEL AND DISCOVER THAT THERE IS A GAPING HOLE IN THE SUNROOF. THE MORE I DRIVE, AND THE MORE BUMPS I HIT, MORE AND MORE GLASS KEEPS FALLING. FORTUNATELY, MY SLIDING ROOF PANEL WAS CLOSED, SO IT PREVENTED ANY OF THE GLASS FROM FALLING ON ME. IT COULD BE A BIG SAFETY ISSUE FOR GLASS TO RANDOMLY SHATTER A DRIVER WHO IS ON THE HIGHWAY. FORTUNATELY FOR ME, IT HAD JUST STOPPED RAINING 30 MINUTES BEFORE THIS HAPPENED. I HAVE FILED AN INSURANCE CLAIM, AND THEY'RE GOING TO FIX IT IN A FEW DAYS, BUT IT'S GOING TO COST MORE THAN MY $500 DEDUCTIBLE. ONE ESTIMATE I RECEIVED WAS FOR $600. I'VE KNOWN VERY MANY PEOPLE WHO DRIVE CARS WITH SUNROOFS AND HAVE OWNED PRIOR, AND I HAVE NEVER SEEN OR HEARD OF THIS HAPPENING ON OTHERS. HERE'S HOPING IT DOESN'T RAIN BETWEEN NOW AND WHEN IT'S FIXED. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKES FAILED EVEN WHEN THE PEDAL WAS DEPRESSED TO THE FLOOR. THE DEALER STATED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 05/30/17*LJ *CN