2012 HYUNDAI GENESIS Complaints

View complaints related to 2012 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2012 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 HYUNDAI GENESIS
    - BLACKLICK, OH

    WHEN THE BRAKE PEDAL WAS DEPRESSED TODAY 08/23/19, IT TRAVELED TO THE FLOORBOARD, BARELY ESCAPING REAR ENDS OF SEVERAL VEHICLES ON THE HIGHWAY AND CITY STREETS. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE IS NO EVIDENCE OF A BRAKE FLUID LEAK. THERE IS THE APPROPRIATE AMOUNT OF BRAKE FLUID IN THE RESERVOIR. HAVING ENTERED MY VIN # INTO THIS SITE HAS PROVIDED NO RECALLS. ALTHOUGH READING EVERYTHING ABOUT NO.114, THAT I HAVE SOUNDS LIKE IT SHOULD BE AND IT SHOULD BE CORRECTED. SOME PEOPLE, WHO HAVE ALSO HAD THIS PROBLEM, SAID THAT THE BRAKE FLUID USED WAS CAUSING FAILURE IN THE MASTER BRAKE CYLINDER VALVES. THIS IS OBVIOUSLY A MANUFACTURER ERROR, AND HYUNDAI SHOULD BE HELD RESPONSIBLE. I HAVE UNFORTUNATELY HAD TO LEAVE MY CAR DUE TO THIS SAFETY HAZARD OVER HOUR AND A HALF FROM HOME. THIS NEEDS TO BE ADDRESSED/FIXED QUICKLY.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - ATLANTA, GA

    DRIVING HOME LAST NIGHT MY ENTIRE BRAKING SYSTEM WENT OUT. I LOST ALL CONTROL TO USE THE BRAKES TO STOP AND ALL INDICATOR LIGHTS WERE LIT UP ON THE DASHBOARD. I NOTICE A RECALL ISSUE WITH THE HECU BUT LOOKS LIKE MY VEHICLE IS NOT INCLUDED IN THE RECALL. WHY IS THAT?

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - PHOENIX, AZ

    AT 31,500 THE AIR CONDITIONING COMPRESSOR FAILED. THERE ARE NUMEROUS POSTS FROM OTHER OWNERS ABOUT THE COMPRESSOR FAILING. HYUNDAI WILL NOT SHARE THE TSB'S ABOUT THIS KNOWN ISSUE. AN AC COMPRESSOR SHOULD LAST AT LEAST 50,000 MILES AND IN REALITY A LOT MORE MILES. THE VEHICLE WAS IN MY GARAGE PARKED AND THE COMPRESSOR WENT BAD. I FOUND OUT THE NEXT TIME I STARTED THE CAR AND THE COMPRESSOR DID NOT WORK. THE COMPRESSOR INSIDES WERE PLASTIC ACCORDING TO THE HYUNDAI MECHANIC JACK THAT WORKED ON THE CAR AT SAN TAN HYUNDAI. THE FEDERAL GOVERNMENT SHOULD NOT LET HYUNDAI SELL JUNK THEN CHARGE FOR REPLACEMENTS.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - JACKSONVILL, FL

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE THE VEHICLE WAS AT A STOP LIGHT, IT STALLED AND RESTARTED AFTER A FEW MINUTES. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS WERE FLASHING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 87,284.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - SAN MATEO, CA

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 25 MPH, THE CONTACT APPROACHED A TRAFFIC LIGHT AND THE VEHICLE SHUT OFF. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER WAITING A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000. *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - CANTON, GA

    WHILE IN PARK, PASSENGER SIDE HEADREST EXPLODED. CAR HAS NEVER BEEN IN A WRECK, NOT EVEN THE SLIGHTEST FENDER BENDER. THERE WAS NO REASON THIS SHOULD HAVE DEPLOYED. PLASTIC CLAMPS FLEW OUT. DEALERSHIP SAID THIS WAS UNREPAIRABLE AND WHOLE SEAT WOULD NEED TO BE REPLACED. I WAS LUCKY NOT TO HAVE A PASSENGER THAT DAY OR THEY WOULD HAVE SUFFERED INJURIES.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - CANTON, GA

    SOFT BRAKING, INTERMITTENT. PEDAL GOES DOWN TO THE FLOOR AND MUST BE PUMPED TO STOP. I TOOK IT TO MY GO-TO GUY WHO SPECIALIZES IN BRAKES AND HE COULDN'T RECREATE IT. HE TOOK LOOK AT EVERYTHING AND COULDN'T FIND ISSUE IN THE BRAKES THEMSELVES. RECENTLY HAPPENED AGAIN.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS
    - WEST PALM BEACH, FL

    TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. NAPLETON'S NORTH PALM HYUNDAI (3703 NORTHLAKE BLVD, LAKE PARK, FL 33403, 1-888-691-9402) WAS CONTACTED AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI GENESIS
    - CARLISLE, PA

    WHILE ACCELERATING, THE TRANSMISSION WOULD SLIP. THIS WOULD CAUSE THE CAR TO LOSE POWER WHILE THE GEAR SLIPPED, THEN THE GEAR WOULD CATCH AND THE CAR WOULD SURGE FORWARD. THE DEALER COULD NOT FIND AN ISSUE AND GAVE THE CAR BACK TO ME. THE PROBLEM RETURNED, SO I HAD THE CAR TOWED BACK TO THE DEALER. THE DEALER REPLACED THE AUTOMATIC TRANSMISSION AND THE ISSUE RESOLVED. THE REPLACED TRANSMISSION BEGAN TO EXHIBIT THE SAME BEHAVIOR APPROXIMATELY 35,000 MILES LATER.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI GENESIS COUPE
    - ALLEN, TX

    AS I EXITED THE FREEWAY I SHIFTED OUT OF 6TH GEAR (70MPH) AND PRESSED THE BRAKES TAKING IT DOWN TO 40MPH. THE RPMS CONTINUED TO REV UP TO 6K AND BEYOND. THE BRAKES DID RESPOND, SO I FELT THERE WASN'T IMMEDIATE DANGER. I IMMEDIATELY PULLED OVER TO THE SHOULDER AND STOPPED MY CAR BY TURNING OFF THE KEY. TURNING THE CAR BACK ON, NOT IN ANY GEAR, NOT PRESSING THE GAS, THE RPMS BEGAN TO REV JUST AS HIGH AGAIN. SO I TURNED THE KEY OFF AGAIN. I DECIDED TO TRY AGAIN, STARTED THE CAR, IT BEGAN REVVING UP THE RPMS. I SHIFTED INTO FIRST GEAR TO SEE WHAT WOULD HAPPEN AND IT BEGAN TO DECREASE IN RPM. THEN IT BECAME NORMAL. BUT NOW THERE IS A KNOCKING NOISE IN THE ENGINE WHEN I ACCELERATE THAT WAS NOT PRESENT BEFORE. IT'S LESS NOTICEABLE AT 1ST AND 2ND GEAR, BUT GETS MORE PRONOUNCED FROM 3RD GEAR ONWARD. THERE WERE NO WARNING LIGHTS, NO CHECK ENGINE LIGHT. I TOOK IT TO FIRESTONE WHERE THEY TOLD ME IT'S POSSIBLE THAT THE ENGINE MAY NEED REPLACED. I DID FIND THERE WAS A REPORT OF ENGINE PROCESSING FLAWS THAT COULD RESULT IN A KNOCKING NOISE ON VARIOUS NEWS SITES BUT NOTHING OFFICIAL. THIS CAR HAS ONLY 40K~ MILES. IT WAS MANUFACTURED IN 2011 AS I BOUGHT IT HOT OFF THE LOT AT 6MILES ON THE ODOMETER. I GET REGULAR OIL CHANGES USING SYNTHETIC OIL ONLY. IT'S MINT. NO REASON FOR THIS TO BE OCCURRING.

    Source: NHTSA WEB SITE