2011 HYUNDAI GENESIS COUPE Complaints
View complaints related to 2011 HYUNDAI GENESIS COUPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2011 HYUNDAI GENESIS COUPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 HYUNDAI GENESIS COUPE- RANDLEMAN, NC
I WAS DRIVING DOWN THE ROAD AND MY BRAKES HAD BEEN WORKING FINE. ON MY WAY TO WORK WHILE APPROACHING A STOPLIGHT MY BRAKE PEDAL WAS PUSHED ALL THE WAY TO THE FLOOR WITH LITTLE RESULT. I AM MEDIATELY PUMP MY BRAKES AFTERWARDS AND THE CORDED STOP. THE REST OF THE WAY TO WORK I HAD TO CONTINUOUSLY PUMP MY BRAKES IN ORDER TO STOP. MY BRAKE FLUID WAS CHECKED AND WAS FULL. I DROVE HOME WITH SAME ISSUE AND HAVE NOT DROVE CAR SINCE. WHEN THE PROBLEM FIRST HAPPENED I CAME OFF A HIGHWAY EXIT TO A STOP LIGHT.
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS COUPE- HERNDON, VA
I HAD 53,000 MILES ON THE VEHICLE. DRIVING ON HIGHWAY MY STEERING WHEEL GOT STIFF AND TOOK AN EXIT. MY VEHICLE WAS IN SMOKE AND TOWED TO NEAR BY HYUNDAI SERVICE CENTER. I WAS TOLD THAT TIMING BELT GOT BROKEN AND THAT IN-TURN CAUSED DAMAGE TO ENGINE PISTONS. HYUNDAI DECLINED TO OFFER ANY ASSISTANCE, AND SAID I HAVE TO PAY FOR ALL THE REPAIRS. I HAD TO SELL THE CAR FOR A FEW HUNDRED DOLLARS, BECAUSE THEY ASKED ABOUT 7K TO FIX A REPLACEMENT ENGINE.
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS COUPE- MACOMB, MI
MY FATHER IS CURRENTLY LOOKING AFTER MY VEHICLE AND WHILE HE WAS DOING ROUTINE CHECKS WHEN WENT TO DEPRESS THE BRAKE PETAL IT SANK ALL THE WAY TO THE FLOOR. HE LATER TOOK IT TO A MECHANIC WHO THEN BLEED THE SYSTEM A FEW TIMES ONLY TO FIND OUT THAT THE FRONT RIGHT BRAKE AND REAR LEFT BRAKE ARE OPERATING AS NORMAL. AS IT WOULD TURN OUT, HOWEVER, HYUNDAI ISSUED A RECALL FOR THIS BUT ONLY FOR THE GENESIS SEDANS AND NOT THE COUPES. HYUNDAI RECALL #114 AND NHTSA RECALL #13V489000 STATE THE BRAKE FLUID THE MANUFACTURE USES DOES NOT PROTECT THE H.E.C.U. OR HYDRAULIC ELECTRONIC CONTROL UNIT (A.K.A. ABS CONTROL UNIT) AGAINST INTERNAL CORROSION. SO THE INTERNAL VALVES WILL CORRODED AND PREVENT THE BRAKES FROM OPERATING PROPERLY. IN MY 2011 GENESIS COUPE THIS IS CURRENTLY THE ISSUE. OTHER COUPE OWNERS ARE HAVING SIMILAR ISSUES WHERE THEY CAN'T STOP THE CAR PROPER AND/OR THE BRAKE PETAL SINKS TO THE FLOOR AT RANDOM TIMES WHILE DRIVING SLOW OR AT HIGHWAY SPEEDS AND THE BRAKE DON'T OPERATE PROPERLY OR AT ALL! THE MANUFACTURE SEEMS TO BE AWARE OF THE ISSUE BUT WON'T DO ANYTHING ABOUT IT. REPLACING THE MASTER CYLINDER AND COMPLETELY BLEEDING THE SYSTEM DOESN'T HAVE ANY AFFECT FOR THE ISSUE. TO REPLACE THE UNIT, I'M LOOKING AT ROUGHLY $3,200 OF MY OWN MONEY TO REPLACE THE H.E.C.U DUE TO DEFECTIVE BRAKE FLUID THAT HAS CORRODED THE INTERNALS. THE CAR HAS BARELY BEEN DRIVEN WITH LESS ABOUT 30K MILES ON IT. THIS A GRAVE SAFETY CONCERN AND HYUNDAI NEEDS TO ADDRESS THE ISSUES FOR NOT JUST THE SEDANS BUT THE COUPES AS WELL! IF I OR THE DRIVER OF MY CAR NEEDED TO MAKE AN EMERGENCY STOP THERE IS NO TELLING IF THE BRAKES WOULD OPERATE IN THAT MOMENT AS THEY SHOULD. INJURY OR DEATH COULD OCCUR FOR NOT JUST THE DRIVER BUT OTHER CASUALTIES THAT COULD BE PREVENTED IF HYUNDAI FIXES THIS ISSUE FOR ALL HYUNDAI GENESIS COUPES. BRAKE OPERATION IS VASTLY IMPORTANT IN ALL VEHICLES. THIS PROBLEM IS SERIOUS.
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS COUPE- SUNNYVALE, CA
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING, THE VEHICLE FAILED TO STOP NORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 HYUNDAI GENESIS COUPE- MALDEN, MA
CAR HAS A MANUAL 6 SPEED TRANSMISSION WHICH HAD BEEN REPLACED TWICE (ONCE UNDER WARRANTY FOR 5TH GEAR GRIND @ 45K MILES AND AGAIN AFTER FACTORY WARRANTY EXPIRED WITH < 30K ON NEW TRANSMISSION). I HAD TO PAY OVER $2K OUT OF POCKET FOR A NEW TRANSMISSION AS HYUNDAI WOULD NOT WARRANTY IT. THE 6SPD MANUAL TRANSMISSION IS AN EXTREMELY COMMON DEFECT FOR ALL GENESIS COUPE MODELS, WITH MANY OWNERS NEEDING TO REPLACE IT MORE THAN ONCE AND HYUNDAI WILL NOT DO ANYTHING ABOUT IT.
Source: NHTSA WEB SITE -
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2011 HYUNDAI GENESIS COUPE- HERNDON, VA
ON HIGHWAY DRIVING AT 70MPH, STEERING WHEEL GOT STIFF AND A/C, LIGHTS TURNED-OFF. I WAS TOLD DRIVE BELT IS BROKEN/TORN-OUT. VEHICLE HAS ONLY 53000 MILES AND I BOUGHT THIS VEHICLE BRAND NEW AND FOLLOWED SERVICE SCHEDULE AT HYUNDAI DEALERSHIP. HYUNDAI IS DECLINING THE WARRANTY FOR THE BELT AND ENGINE REPAIRS. DEALERSHIP IS ASKING TO PAY 7000 OUT OF POCKET FOR REPAIRS.
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS COUPE- SNOHOMISH, WA
I RECENTLY PURCHASED THIS CAR WITH ONLY 35000 MILES ON IT, AND THE 5TH GEAR HAD ALREADY BEEN GRINDING. ABSOLUTELY RIDICULOUS FOR A 2011 CAR TO HAVE TRANNY ISSUES THAT EARLY ON. I THEN TOOK IT TO HYUNDAI TO GET IT REPLACED UNDER WARRANTY AND THEY REPLACED IT. BUT THERE ARE 100S OF PAGES OF FORUMS THAT HAVE THE SAME ISSUE, NOW WITH ONLY 43000 MILES I CAN FEEL 5TH STARTING TO GRIND ON UPSHIFTS AGAIN... I DONT KNOW WHAT TO DO BECAUSE I DONT WANT TO REPLACE A TRANSMISSION EVERY YEAR.
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS COUPE- TREASURE ISLAND, FL
MY WIFE WAS HIT FROM THE REAR AND PUSHED INTO A TREE DEAD CENTER. THE AIR BAG DID NOT INFLATE. SHE RECEIVED 4 BROKEN RIBS AND A BROKEN CHEST BONE SHE WAS MAKING A U TURN AND THE OTHER CAR WAS SPEEDING AND HIT HER IN THE REAR AND PUSHED HER 100 FEET ACROSS THE STREET INTO A TREE.....UPDATED 10/19/15 *BF
Source: NHTSA WEB SITE -
2011 HYUNDAI GENESIS COUPE- WIGGINS, MS
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED HEAD ON INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FRACTURES TO THE STERNUM, A BRAIN HEMORRHAGE, AND WHIPLASH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 HYUNDAI GENESIS COUPE- BALTIMORE, MD
LETTER FROM CONGRESSMAN SARBANES ON BEHALF OF CONSTITUENT RE VEHICLE SAFETY. *SMD THE CONSUMER STATED THERE WAS A METAL-ON-METAL SOUND COMING FROM THE VEHICLE AND THE STEERING WOULD BIND WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE NOISE AND STEERING ISSUES WERE CONFIRMED. THE DEALER STATED THE PROBLEM WAS DUE TO A SEAM FAILURE ON THE CHASSIS. THE STEERING PUMP WAS REPLACED. HOWEVER, A MONTH LATER, THE PROBLEM RETURNED. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE