2013 HYUNDAI GENESIS COUPE Complaints

The adjustment on the steering column for telescopic/up/down adjustments doesn't hold the steering wheel in place, even under light pressure like trying to honk the horn, the column just pushes in. Since the column cannot stay in place under light pressure, it won't stay in place if the driver's airbag is deployed possibly causing severe injury or death. I first noticed this problem back in 2015, the local deal refused to fix the problem and wanted me to pay for the NEW steering column and the labor to replace it.

There was a recall on some Hyundai engines from 2011-2012. I have been told by Hyundai that my vehicle was not included in the recall as it is a 2013. It is the same engine and has malfunctioned in one of the cylinders rendering the car inoperable because of that engine malfunction. The car has had routine maintenance and is at 100k miles.

I brought the car in the dealership for the recall (251). The dealership was not able to fix the recall, which affected other parts of the car. The dealership could not fix the other parts. The vehicle was inspected by the manufacturer. The dealership did not allow to pick up the car from their parking lot. The manufacturer refuses to pay for the car or other expensives caused by this recall.

Brakes would lock up, posing safety risk to occupants. Other times, brakes go to floor posing risk to occupants and pedestrians. Multiple repairs, over 3 years and car cannot be driven still. Hyundai unwilling to reimburse 1000s in repair and thousands in rental/loss of use.

The car is kept at a dealership in Savannah. The recall 251 caused the damage of the ABS. The dealership says it is not possible to fix, the manufacturer does not assume any responsiility

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000(Service brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received the letter to call the dealership to fix the recall involving the anti-lock break system. I called my local dealership in Enfield, CT and they had me bring my car in on Thursday [XXX]. So I made arrangements to leave my car there for the day. I get a call in the afternoon stating that they didn’t have the part to fix it and they would have to get it. So after being inconvenienced by not having my car for the day, the problem wasn’t even fixed. So after a couple of weeks of not hearing anything from the dealership, I called to check on it. They still didn’t have the part. So now it’s August 19th and I called again to check on it and there’s still no part to fix it. This is very discouraging since I drive this car often and there’s a fire risk of it being parked or driving. I don’t really understand what is going. Is there no part to fix the recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. There was an abnormal rattling sound coming from the engine. The contact was able to pull over safely. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The mechanic informed the contact that there were loosened screws that caused the rattling sound. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 64,000. Parts distribution disconnect.

Engine knocking. Sounds like rod thrown and bushings shot. Happened out of nowhere. Was driving 20mph and it just started banging. Doesn’t matter the speed. Feels incredibly unsafe. Seems like a similar issue to the engine recall Hyundai did for other models/years with Theta engines. There are several similar reports of engine failure from others with the same car found online. Hyundai says I need a new(used) engine for $10k

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated that while starting the vehicle, the brake pedal was firm while depressed and then became loose, mushy, and depressed to the floorboard after acceleration. The engine was getting extremely hot. The front quarter panel was hot to touch, and the temperature increased inside the vehicle. The seat belt warning light was illuminated and was beeping. The vehicle was taken to an independent mechanic, who informed the contact that the brake issues might lead to brake failure and a possible fire. The contact was referred to the dealer for assistance. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The failure mileage was approximately 118,500.