2019 HYUNDAI IONIQ HYBRID Complaints

The contact owns a 2019 Hyundai Ioniq. The contact stated that while attempting to park into her son's parking pad, the vehicle independently accelerated reverse while in the reverse(R) position. The vehicle initially hit a gutter on the side of the house; as the vehicle continued to accelerate, the contact forcefully depressed the brake pedal but to no avail. The vehicle continued to accelerate in reverse as it hit a porch column which swung the vehicle around and off the parking pad. The vehicle then hit a tree as she stood up on the brake pedal which finally stopped the acceleration. The contact immediately placed the vehicle into park and exited the vehicle. Once the acceleration stopped, her son parked the vehicle and informed her that several warning lights and warning chimes had sounded as he parked the vehicle. The contact sustained minor soreness and emotional trauma as a result of the failure but did not seek medical attention. A police report was not filed and the vehicle had yet to be towed. Her son's porch column and downspout gutter were damaged as a result of the failure. The manufacturer was notified about the failure and informed her that there were no recalls on her vehicle. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 33,500.

One morning, my father turned on the car. It was still in Park. He and my mom heard a noise, as if my dad was pushing on the gas pedal, but he was not. They turned off the car, turned it on again, and everything seemed fine. After driving for a bit, my father was back home and parking the car. Because of the way the parking lot is, you have to go slowly, less than 10 miles an hour, pushing on the gas a little to go up and incline and then turn right to slide into the parking spot as you break to finally park. As he was pulling into the parking spot, the car suddenly accelerated uncontrollably, and crashed hard into the building ahead. It broke pieces of the building, and the entire front of the car is totaled. My parents saw fire under the hood and my mom suffered a hand injury. They are otherwise unharmed. I know Unintended Sudden Acceleration was an issue with Ioniq EVs from 2019. It looks like it is happening to the hybrids as well. Thank you for looking into it.

07/13/19 Car experienced uncontrolled breaking while traveling at 70 mph on President George Bush Tollway, Texas. All dashboard lights came on and only went off when car turned off then on. 09/26/21 Car experienced uncontrolled breaking while traveling at 70 mph on I-75 in Georgia. All dashboard lights came on and only went off when car turned off then on. 11/13/21 Car experienced uncontrolled breaking while traveling at 70 mph on I-35 in Texas. All dashboard lights came on and only went off when car turned off then on.

I am not sure who to report this to, but NHTSA and Hyundai corporate office both report the car as having no recalls. The local dealership says it has 3, 2 for computer errors (my car currently has a computer error). When I asked the main Hyundai support people about this, they stated local dealership and the corporate office have different systems. I can concerned Hyundai is hiding recalls from the public by keeping them on a separate system at dealerships and not on the main website or NHTSA.

RECALL WORK WAS PERFORMED TO FIX ANY POSSIBLE OVERHEATING ISSUES. A MONTH LATER I NOTICE ME HEATER NOT WORKING AND THEN IT STARTS OVER HEATING AND SMOKING FROM THE BACK, I TAKE IT IN AND THEY CLAIM THAT IT'S JUST A BUBBLE IN THE RADIATOR. ON 04/21/2020 ABOUT A MONTH LATER WITHOUT ANY WARNING LIGHTS PRIOR IT FLASHES THAT MY ENGINE IS OVERHEATED AND LARGE CLOUDS OF WHITE SMOKE STARTS COMING OUT OF MY EXHAUST PIPE. HYUNDAI SERVICE DEPARTMENT SAID THAT BECAUSE OF A FAULTY SWITCH COOLANT LEAKED INTO MY ENGINE AND THE ENGINE IS NOW RUINED AND NEEDS TO BE COMPLETELY REPLACED.

FOR THE SECOND COLD MORNING THIS YEAR MY IONIQ STALLED. I WAS PARKED IN MY DRIVEWAY. TEMPERATURE WAS -3F, I PRESS THE POWER BUTTON, CAR TRIED TO START AND STALLED THREE TIMES IN A ROW THEN GOT A CHECK HYBRID SYSTEM WARNING MESSAGE. I TURNED THE CAR OFF THEN ON AGAIN AND IT STARTED TO STALL, I DEPRESSED THE ACCELERATOR TO KEEP A HIGH IDLE FOR A MINUTE. THE CAR RAN NORMAL DURING MY 7 MILE COMMUTE AFTER INCREASING THE I.