2021 HYUNDAI KONA Complaints

The headlights even though they are LED they have a terrible beam pattern with noticeable dark spots in your field of view. Also I get flashed from oncoming traffic because of the low mounting position of the head lights easily blinds on coming traffic with the slightest bump or incline in the road. I had the dealer check out their alignment and was told they are fine. I myself have been dazzled by other Kona’s coming at me. I feel these lights are an issue and I see more and more cars with these low mounted headlights which I feel is a design issue that needs to be addressed due to the angle the lights need to shine they easily dazzle oncoming traffic.

Please refer to Complaint 11488659 filed 10/10/22. I erroneously listed date of incident as 10/4. Incident occurred on 10/5/22, while driving on highway check oil light suddenly came own with knocking and other noises. I was able to pull onto exit ramp before deceleration and total stall with oil running out of bottom of car. I called 911 due to large trucks and traffic stopped behind me. State police came and stayed until AAA towed car to Freysinger Hyundai in Mechanicsburg , Pa (717) 766-8422, where regular maintenance has been done on the car as recently as Sept. 20, 2022. I was advised by [XXX] in Service Dept. That engine had failed with at least 3 months or more wait for replacement parts. I was forced to purchase another vehicle at great expense. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Oct 4,2022, 2021 Kona, 17,600 miles, was operating on highway when suddenly "check oil" light came on and knockin noises began. Able to pull onto off ramp before deceleration and total stall with oil running out of bottom of car. State Police stayed with vehicle due due heavy truck traffic until AAA towed to Freysinger Hyundai in Mechanicsburg, Pa. Diagnosed engine failure with 3 to 6 month wait for necessary parts for repair. Had to purchase another car at great financial loss.

I recently blew out my front tire and put on the Hyundai supplied emergency spare. Within 15 minutes of driving, no more than 10 miles, I was flagged down by another driver because a huge cloud of smoke was coming from my car. I had the car towed into a dealership and they informed me that the spare tire that Hyundai supplied me damaged the transfer casing on the front tire, causing the smoke. I was told to never put that tire on the front of my car or it will again damage my car. I contacted first my local selling dealer. They were no help. They informed me that the spare tire was the correct part and I needed to contact Hyundai directly, which I did. After a week of investigation, [XXX], from their National Consumer Affairs department, indicates that Hyundai has essentially washed their hands of my problem and said it is the correct part and I should use that. I said it damaged my car and the response was it is only supposed to be on long enough to get to a repair shop. My car was overheating after only 10 miles. Smoke was coming from my car after 15 minutes. What if I was on a highway when the tire blew? It could be much longer than 10 miles. Would the car catch on fire? Will Hyundai take responsibility for the possibility of my car catching on fire? What about the dangers to myself and my family? Hyundai is taking no further action on this. I am to use the supplied part, damage, or no damage. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My 2021 Hyundai Kona EV battery need to be replaced. But the dealer would not have estimated time when my Kona EV get new battery. It could take 1 month or 3 months. No clues. I would not make a mistake to buy another car like Hyundai EV.

While driving up a steep mountain road in heavy traffic and snow the transmission on my Hyundai Kona overheated and failed. The car began to buck back and forth and a transmission light came on. Unfortunately I was on a mountain interstate in heavy traffic with no real shoulder due to snow. I attempted to limp the car to the top but moved towards the right lane in case. The transmission did it's bucking thing 3 times total and then I noticed smoke coming from the powertrain area. At this point I pulled over and put my car basically into a snow bank so as not to get run over by semi trucks. I called AAA but was able to get the car up the hill after letting the transmission cool for around an hour. This entire situation was completely unsafe and had I been informed I would not have purchased the car because I know that I spend most of the winter in traffic on a mountain interstate. What's even more concerning, this issue is documented heavily online yet the sales reps for Hyundai are not aware. The service department is aware and told me that they couldn't do anything because it was working as it is designed. See here an additional forum which outlines the same issue for another driver. https://www.hyundaikonaforum.com/threads/dct-shifting-annoyances.2428/ Best, Greg

I have a 2021 Hyundai Kona Electric Vehicle with approximately 20,000 miles. On August 26, 2022 several warning lights came on indicating that the lithium battery was inoperable but fully charged in danger of catching fire. The dealer immediately towed my vehicle and disconnected the battery. The recall for battery replacement due to fire risk for the 2018-2020 now appears to be affecting the 2021 model year. The dealer is telling me they have no replacement batteries and cannot give me a timeline for replacing mine nor can they assure me that will resolve the problem. The recall needs to be extended to all model years.

The contact owns a 2021 Hyundai Kona. The contact stated that while driving at various speeds, the vehicle would shut off without warning. The vehicle would restart soon after failure. The contact had taken the vehicle to the dealer where he was informed that his oil level was severely low; however, they were unable to determine the cause of the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

I was parking my Hyundai Kona electric car going very slow when without warning it took off going over 100 miles per hour. I couldn't control the vehicle. The brakes didn't stop the car. It ran over a wood parking beam, hit two light posts, and went over a concrete structure before finally stopping on its own. I was not hurt. Fortunately, no one else was hurt. I had my seat belt on. The air bags did not deploy. It was witnessed by another person. I had it towed to the Hyundai dealer in Webster. It is at Vision Collision. State Farm is paying for the repairs. When I got home after the incident I went online and discovered that acceleration problems with this car and year had been reported by others. This is a serious car defect that could result in the loss of life.

The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle consumed an excessive amount of oil. Additionally, the vehicle made loud noises while driving. The vehicle was taken to the dealer on eight separate occasions, and the dealer refilled the oil reservoir every one-thousand miles. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the engine needed to be replaced. The failure mileage was approximately 15,000.