2020 HYUNDAI KONA Complaints

The contact owns a 2020 Hyundai Kona. The contact’s granddaughter stated while driving approximately 20 MPH, the vehicle began to violently shake. The contact’s granddaughter pulled over but was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer and was awaiting a diagnostic test. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 18,000.

The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000(ENGINE). The contact stated that while driving at 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to hesitate and the check engine light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer. The dealer confirmed that the failure was linked to the recall; however, the parts for the repair were not yet available. The manufacturer had also been notified of the recall and offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 6,000.

Engine light and engine shaking/sputtering on 8/27/2021 and car stalled out while on interstate at 55 mph. Car taken to Alexandria Hyundai on 8/30. Test confirmed that car failed engine piston test and was told that engine would be replaced. Call to Hyundai Corporation (case #18719921) on 10/7/2021 reveals that request by dealer for engine to be approved for replacement is "pending." It is now 10/11/2021 and car has not been repaired. I think 6 weeks and counting to remedy issue per recall now approaches "failed to remedy the defect within a reasonable time" and dealer should make repair/replacement a priority or replace vehicle at no cost as it only has 14k miles and is less than 1 year old (purchased on 5/31/2020).

I was getting onto the highway the other night and all of a sudden my whole instrument panel went completely black, speed,rpm, fuel level, and water temperature were not registering on the panel. I tested my turn signals and noticed those weren’t working as well. I also lost my lane keep assist in the process. I pulled off to a safe spot turned the car off, let it sit for 5 minutes. Turned it back on and the instrument panel was still black and nothing was reading. I shut the vehicle off for 20 minutes locked/unlocked the car. Started the car back up and the instrument panel came back on but now have the check engine light on. The check engine light had never been on prior to this incident. I have reached out to Hyundai USA as well to find a solution to the issue.

The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) however, the dealer informed the contact that they were overbooked and could only schedule the recall repair in late October. The contact stated upon starting the vehicle, she heard abnormal knocking sounds coming from under the hood. The contact was unsure whether a warning light was illuminated. The contact stated that the failure had been reoccurring while driving. The contact also stated that whenever the vehicle was overheating, the vehicle shuttered violently while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and informed the contact that they could only complete the recall repair in 19 days. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.

Car battery not longer allows for the car to drive The electric system stop working due to failure of the battery A new battery needs to be order Car not longer works

The contact owns a 2020 Hyundai Kona. The contact stated that several unknown recalls related to the battery were performed on the vehicle. The contact stated that after the recall repairs were performed and while starting the vehicle, the battery warning light illuminated. Additionally, the transmission failed to shift into gear as needed. The vehicle was towed to the dealer who diagnosed that the battery failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 10,000.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, there were clicking noises heard. The vehicle was taken to the dealer for the recall repair. The dealer performed an oil consumption test after 1,000 miles on two separate occasions and diagnosed that the vehicle was consuming an excessive amount of engine oil. In the first oil consumption test, it was found that the vehicle had consumed 3 quarts of oil after 1,000 miles. The second oil consumption test found that the vehicle had consumed 2 quarts of oil after 1,000 miles. The vehicle was not repaired, and the dealer informed the contact that the manufacturer wanted a third oil consumption test after 1,000 miles before the recall would be repaired. The failure mileage was approximately 9,000.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, the steering wheel was making an abnormal sound and the vehicle hesitated while accelerating. Additionally, the brakes were making abnormal squeaking sounds. The vehicle was taken to the dealer and the dealer performed an engine inspection test and the brake pads were replaced. However, the dealer informed the contact that it was safe to drive the vehicle with the steering wheel making abnormal noise. The manufacturer was made aware of the failure and opened a case and informed the contact that the Piston Noise Sensing System software for the recall was available for update. The failure mileage was approximately 17,000.